<![CDATA[Find–Fix–Serve Firesides with Isamu Pant]]>Find–Fix–Serve Firesides is a series of focused conversations with behavioral health and IDD leaders about one concrete problem they’ve already solved – in access, capacity, outcomes, operations, or alignment – and the specific steps they took so you can adapt them in your own organization.

Hosted by Isamu Pant, founder of Behavioral Health Fix and author of The Behavioral Health Fix. After a decade in behavioral health and leading strategic programs at Amazon Web Services, Isamu started the series to help leaders move from “we need to innovate” slides to a small number of changes they can actually implement in about 30 days.

The series is completely self‑funded and non‑sponsored, and follows a simple rule: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.

]]>https://www.behavioralhealthfix.com/Riverside.fm (https://riverside.com)Sat, 18 Jul 2026 11:13:06 GMTTue, 05 May 2026 00:48:16 GMT60Isamu Pant<p><b>Find–Fix–Serve Firesides</b> is a series of focused conversations with behavioral health and IDD leaders about one concrete problem they’ve already solved – in access, capacity, outcomes, operations, or alignment – and the specific steps they took so you can adapt them in your own organization.</p><p></p><p>Hosted by <b>Isamu Pant</b>, founder of Behavioral Health Fix and author of The Behavioral Health Fix. After a decade in behavioral health and leading strategic programs at Amazon Web Services, Isamu started the series to help leaders move from “we need to innovate” slides to a small number of changes they can actually implement in about 30 days.</p><p></p><p>The series is completely self‑funded and non‑sponsored, and follows a simple rule: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.</p>episodicIsamu Pantisamu@behavioralhealthfix.comno<![CDATA[Using Leading Indicators to Stabilize Your Workforce (with G.N. Janes, Valley Community Services)]]>If your answer to workforce instability is "we need to hire more people", this episode will reframe that.


In this Find-Fix-Serve Fireside, I sit down with G.N. Janes, CEO of Valley Community Services to walk through exactly how his team built a dashboard in Excel using data they already had to get ahead of vacancy, turnover, and burnout instead of constantly reacting to it.

G.N. covers how to:

  • Start with data you already have in your HR systems.
  • Identify 1–3 leading indicators and connect each to a concrete action that drives change.
  • Make data an actionable habit, and not a report that sits in a folder.

The goal of this conversation is simple: you finish with a small set of steps you could realistically implement in your own organization, using technology you already have.

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Resources

▶ Find–Fix–Serve Firesides home page:
All episodes & tools: https://www.behavioralhealthfix.com/fireside

📄 Download the 60‑Minute Meeting Guide for this episode (PDF):
Run a working session with your team to design your workforce stabilization plan using the lessons from this conversation:
https://link.behavioralhealthfix.com/stabilize-your-workforce
(no email needed)

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Find–Fix–Serve is completely self‑funded and non‑sponsored.

Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.

]]>36dcbd5f-9a3b-4027-b977-dd2dd13118a7Thu, 11 Jun 2026 02:42:40 GMT<p>If your answer to workforce instability is <i>"we need to hire more people"</i>, this episode will reframe that.</p><p><br />In this Find-Fix-Serve Fireside, I sit down with G.N. Janes, CEO of Valley Community Services to walk through exactly how his team built a dashboard in Excel using data they already had to get ahead of vacancy, turnover, and burnout instead of constantly reacting to it.</p><p></p><p>G.N. covers how to:</p><ul><li>Start with data you already have in your HR systems.</li><li>Identify 1–3 leading indicators and connect each to a concrete action that drives change.</li><li>Make data an actionable habit, and not a report that sits in a folder.<p></p></li></ul><p>The goal of this conversation is simple: you finish with a <i>small set of steps</i> you could realistically implement in your own organization, using technology you already have.</p><p></p><p>---------------------------------------</p><p><b>Resources</b><br /></p><p>▶ Find–Fix–Serve Firesides home page:<br />All episodes &amp; tools: <a rel="noopener noreferrer nofollow" href="https://www.behavioralhealthfix.com/fireside" target="_blank">https://www.behavioralhealthfix.com/fireside</a></p><p></p><p>📄 Download the 60‑Minute Meeting Guide for this episode (PDF):<br />Run a working session with your team to design your workforce stabilization plan using the lessons from this conversation:<br /><a rel="noopener noreferrer nofollow" href="https://link.behavioralhealthfix.com/stabilize-your-workforce" target="_blank">https://link.behavioralhealthfix.com/stabilize-your-workforce</a><br />(no email needed)</p><p></p><p>----------------------------------------</p><p>Find–Fix–Serve is completely self‑funded and non‑sponsored.</p><p></p><p>Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.</p>no00:35:142Using Leading Indicators to Stabilize Your Workforce (with G.N. Janes, Valley Community Services)full<![CDATA[Re‑Engaging Patients After Discharge (with DJ Prince, Guardian Recovery)]]>Description
In this Find–Fix–Serve Fireside, I sit down with DJ Prince, Chief Strategy Officer at Guardian Recovery, to walk through how his team built a practical patient re‑engagement system that serves both outcomes and revenue.

We stay with one problem the whole time: how do you keep former patients connected to care without overwhelming staff?

DJ covers how they:

  • Fixed data and consents at discharge so outreach is accurate and compliant
  • Used simple risk / priority scoring to decide who gets the most human touch
  • Blended automation (texts, emails, AI agents) with live calls so staff focus on the highest‑need cases
  • Built a “Guardian Recovery Alumni” identity and community so ongoing contact feels normal, not stigmatizing

The goal of this conversation is simple: you finish with a small set of steps you could realistically implement in your own organization, using technology you already have.

Resources

▶ Find–Fix–Serve Firesides home page:
All episodes & tools: https://www.behavioralhealthfix.com/fireside

📄 Download the 60‑Minute Meeting Guide for this episode (PDF):
Run a working session with your team to design your re‑engagement plan using the lessons from this conversation:
Click here for direct download (no email needed)

Find–Fix–Serve is completely self‑funded and non‑sponsored. Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.

 

]]>98c909ac-0a82-4827-96e8-fdb5d966ba26Wed, 06 May 2026 01:26:03 GMT<p><b>Description</b><br />In this Find–Fix–Serve Fireside, I sit down with <b>DJ Prince</b>, Chief Strategy Officer at <b>Guardian Recovery</b>, to walk through how his team built a practical patient re‑engagement system that serves both outcomes and revenue.</p><p></p><p>We stay with one problem the whole time: <i>how do you keep former patients connected to care without overwhelming staff?</i> <br /><br />DJ covers how they:</p><ul><li>Fixed data and consents at discharge so outreach is accurate and compliant</li><li>Used simple risk / priority scoring to decide who gets the most human touch</li><li>Blended automation (texts, emails, AI agents) with live calls so staff focus on the highest‑need cases</li><li>Built a “Guardian Recovery Alumni” identity and community so ongoing contact feels normal, not stigmatizing<p></p></li></ul><p>The goal of this conversation is simple: you finish with a <b>small set of steps</b> you could realistically implement in your own organization, using technology you already have.</p><p></p><hr /><p></p><p><b>Resources</b></p><p></p><p>▶ <b>Find–Fix–Serve Firesides home page:</b><br />All episodes &amp; tools: <a rel="noopener noreferrer nofollow" href="https://www.behavioralhealthfix.com/fireside" target="_blank">https://www.behavioralhealthfix.com/fireside</a></p><p></p><p>📄 <b>Download the 60‑Minute Meeting Guide for this episode (PDF):</b><br />Run a working session with your team to design your re‑engagement plan using the lessons from this conversation:<br /><a rel="noopener noreferrer nofollow" href="https://link.behavioralhealthfix.com/guide-reengage-former-patients" target="_blank"><b>Click here for direct download </b></a>(no email needed)</p><p></p><hr /><p></p><p>Find–Fix–Serve is completely self‑funded and non‑sponsored. Standard is simple: if an episode doesn’t give you something you could plausibly implement, it doesn’t go live.</p><p> </p>no00:40:101Re‑Engaging Patients After Discharge (with DJ Prince, Guardian Recovery)full