<![CDATA[CX Life]]>Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.


Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.

On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.

]]>www.strategiq.coRiverside.fm (https://riverside.com)Sat, 18 Jul 2026 03:30:52 GMTMon, 08 Jun 2026 13:11:52 GMT60Nat McHale<p>Welcome to CX Life. Through honest conversations with the people shaping customer experience across some of the UK's most exciting brands, host Nat McHale uncovers what it really takes to build relationships that last.</p><p><br />Each episode, a different guest. A different brand. A different story about the decisions, challenges and breakthroughs that define great CX.<br /></p><p>On CX Life we find out what the best CX leaders actually do differently - how they earn trust, fight for the customer inside their business and turn experience into a commercial advantage.</p>episodicNat McHalesam@strategiq.cono<![CDATA[CX In Wellness: The Trust Business]]>Episode 1 of CX Life is here.

Naomi from Rheal joins Nat to talk about CX in wellness - where customers aren't just buying a product, they're putting hope in it. They cover subscription retention, trust, tone of voice and what it really takes to make people feel looked after.

]]>6d8da268-e54a-410d-b45a-812dc6ee1087Mon, 08 Jun 2026 13:19:53 GMT<p>Episode 1 of CX Life is here. </p><p></p><p>Naomi from Rheal joins Nat to talk about CX in wellness - where customers aren't just buying a product, they're putting hope in it. They cover subscription retention, trust, tone of voice and what it really takes to make people feel looked after.</p><p></p><p></p>no00:29:3711CX In Wellness: The Trust Businessfull