<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:psc="http://podlove.org/simple-chapters" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><title><![CDATA[No One Warned You]]></title><description><![CDATA[<p>No one warned you that building a successful business could turn into a job you can't quit — that being the person every decision runs through isn't a badge of honor, it's a cage.<br /></p><p><i>No One Warned You</i> is the show for business owners who are done being the bottleneck. Each episode, host Henri Pera sits down with the consultants and founders who've actually done it — built companies that run, scale, and profit without them in every decision — and pulls out the hard-won truths and systems nobody tells you until it's too late.<br /></p><p>No fluff. No recycled advice. Just the frameworks that get you out of the day-to-day, and the uncomfortable lessons behind them.</p><p>If you want a business that works so you don't have to — start here. New episodes every week.</p>]]></description><link>https://riverside.com</link><generator>Riverside.fm (https://riverside.com)</generator><lastBuildDate>Wed, 14 Oct 2026 03:01:14 GMT</lastBuildDate><atom:link href="https://api.riverside.com/hosting/lYYNHUco.rss" rel="self" type="application/rss+xml"/><author><![CDATA[Henri Pera]]></author><pubDate>Mon, 06 Jul 2026 19:24:00 GMT</pubDate><copyright><![CDATA[2026 Henri Pera]]></copyright><language><![CDATA[en]]></language><ttl>60</ttl><category><![CDATA[Business]]></category><itunes:author>Henri Pera</itunes:author><itunes:summary>&lt;p&gt;No one warned you that building a successful business could turn into a job you can&apos;t quit — that being the person every decision runs through isn&apos;t a badge of honor, it&apos;s a cage.&lt;br /&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;No One Warned You&lt;/i&gt; is the show for business owners who are done being the bottleneck. Each episode, host Henri Pera sits down with the consultants and founders who&apos;ve actually done it — built companies that run, scale, and profit without them in every decision — and pulls out the hard-won truths and systems nobody tells you until it&apos;s too late.&lt;br /&gt;&lt;/p&gt;&lt;p&gt;No fluff. No recycled advice. Just the frameworks that get you out of the day-to-day, and the uncomfortable lessons behind them.&lt;/p&gt;&lt;p&gt;If you want a business that works so you don&apos;t have to — start here. New episodes every week.&lt;/p&gt;</itunes:summary><itunes:type>episodic</itunes:type><itunes:owner><itunes:name>Henri Pera</itunes:name><itunes:email>henripera@autasq.com</itunes:email></itunes:owner><itunes:explicit>no</itunes:explicit><itunes:category text="Business"/><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><item><title><![CDATA[Serve Before You Sell]]></title><description><![CDATA[<p>The episode explores the theme of marketing honesty and the impact of keeping promises in business. Mike Wittenstein shares insights on the importance of aligning marketing promises with business capabilities and the value of customer-centric storytelling.</p><p><br /></p><p>Takeaways</p><ul><li>Marketing honesty is crucial for building trust with customers.</li><li>Aligning business capabilities with marketing promises is essential for sustainable results.</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Conclusion and Gratitude</li></ul>]]></description><guid isPermaLink="false">f4154006-6829-4aff-b7be-93e8bfd169a1</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 25 Sep 2026 22:41:51 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/def8840c1d35a6208c7c869e4b6ac9edaba6f939835a6b782ee2e950435aae3e/eyJlcGlzb2RlSWQiOiJmNDE1NDAwNi02ODI5LTRhZmYtYjdiZS05M2U4YmZkMTY5YTEiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1N2U0NWI4ZGU0YjBlMWZhOGVlMzZhL2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMjVfXzIyLTQxLTUzLm1wMyJ9.mp3" length="41189189" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/f4154006-6829-4aff-b7be-93e8bfd169a1/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The episode explores the theme of marketing honesty and the impact of keeping promises in business. Mike Wittenstein shares insights on the importance of aligning marketing promises with business capabilities and the value of customer-centric storytelling.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Marketing honesty is crucial for building trust with customers.&lt;/li&gt;&lt;li&gt;Aligning business capabilities with marketing promises is essential for sustainable results.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Conclusion and Gratitude&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:21:27</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Serve Before You Sell</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Make Your Story Travel]]></title><description><![CDATA[<p>In this episode, Mike from Story Miners shares insights on guiding business thinking, the importance of collaboration, and the transformation of strategy into a compelling story. The conversation delves into the role of advisors, the impact of cultural differences, and the significance of storytelling in business strategy.</p><p><br /></p><p>Takeaways</p><ul><li>Collaboration and advisory relationships are essential for business leaders to pressure test ideas and make key decisions.</li><li>Cultural differences can significantly impact business strategies and decision-making, highlighting the importance of understanding and navigating diverse cultural contexts.</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Translating Strategy into a Story</li></ul>]]></description><guid isPermaLink="false">de587e07-f7cf-42df-a65c-22d9a9e49ce8</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 25 Sep 2026 22:41:08 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/a717dc4c9c9e12d872f095c6a319e36dc9a4d1db8b87e70bbd42183f875506b0/eyJlcGlzb2RlSWQiOiJkZTU4N2UwNy1mN2NmLTQyZGYtYTY1Yy0yMmQ5YTllNDljZTgiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1N2RlZTQzNDc1NTI4NDMwZmM0OTc4L2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMjVfXzIyLTQxLTExLm1wMyJ9.mp3" length="45266799" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/de587e07-f7cf-42df-a65c-22d9a9e49ce8/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;In this episode, Mike from Story Miners shares insights on guiding business thinking, the importance of collaboration, and the transformation of strategy into a compelling story. The conversation delves into the role of advisors, the impact of cultural differences, and the significance of storytelling in business strategy.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Collaboration and advisory relationships are essential for business leaders to pressure test ideas and make key decisions.&lt;/li&gt;&lt;li&gt;Cultural differences can significantly impact business strategies and decision-making, highlighting the importance of understanding and navigating diverse cultural contexts.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Translating Strategy into a Story&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:23:35</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Make Your Story Travel</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Trust Beats Big Claims]]></title><description><![CDATA[<p>The conversation with Mike Wittenstein explores the power of storytelling as a prototyping medium and its impact on aligning teams and shaping the future of a business. Mike shares his experiences from Brazil, his work on first-of-a-kind projects, and the importance of using story as a means to create a unified vision within a business. The conversation delves into the practical implementation of storytelling in business and the role of leaders as architects of the future.</p><p><br /></p><p>Takeaways</p><ul><li>Storytelling as a prototyping medium</li><li>The importance of aligning the team through storytelling</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Introduction and Background</li><li>01:18 Learning from Brazil</li><li>03:10 First of a Kind Projects</li><li>04:27 McDonald's Digital Drive-Through Design</li><li>05:24 Using Story as a Prototyping Medium</li><li>06:35 The Impact of Storytelling</li><li>08:39 Architect of the Future</li><li>11:56 Creating an Experience for Another Person</li><li>14:11 Implementing Storytelling in Business</li></ul>]]></description><guid isPermaLink="false">885e60b7-eca2-4078-b8f9-a9fbb1c9a320</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 25 Sep 2026 22:40:31 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/109e7ab2b67891ed4cff7f8d4d40527762b8264ce5fe362a4c9aba8612790717/eyJlcGlzb2RlSWQiOiI4ODVlNjBiNy1lY2EyLTQwNzgtYjhmOS1hOWZiYjFjOWEzMjAiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1N2Q4Y2M0ZTAyOGUzYTA3NjZiNmVlL2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMjVfXzIyLTQwLTM0Lm1wMyJ9.mp3" length="35586864" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/885e60b7-eca2-4078-b8f9-a9fbb1c9a320/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation with Mike Wittenstein explores the power of storytelling as a prototyping medium and its impact on aligning teams and shaping the future of a business. Mike shares his experiences from Brazil, his work on first-of-a-kind projects, and the importance of using story as a means to create a unified vision within a business. The conversation delves into the practical implementation of storytelling in business and the role of leaders as architects of the future.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Storytelling as a prototyping medium&lt;/li&gt;&lt;li&gt;The importance of aligning the team through storytelling&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction and Background&lt;/li&gt;&lt;li&gt;01:18 Learning from Brazil&lt;/li&gt;&lt;li&gt;03:10 First of a Kind Projects&lt;/li&gt;&lt;li&gt;04:27 McDonald&apos;s Digital Drive-Through Design&lt;/li&gt;&lt;li&gt;05:24 Using Story as a Prototyping Medium&lt;/li&gt;&lt;li&gt;06:35 The Impact of Storytelling&lt;/li&gt;&lt;li&gt;08:39 Architect of the Future&lt;/li&gt;&lt;li&gt;11:56 Creating an Experience for Another Person&lt;/li&gt;&lt;li&gt;14:11 Implementing Storytelling in Business&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:32</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Trust Beats Big Claims</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[You're Starting From Zero Every Single Month]]></title><description><![CDATA[<p>In this episode, Franne McNeal discusses the challenges of starting from zero every month without recurring revenue. She emphasizes the importance of building relationships with current clients, branding, and delivering products based on client needs. Franne also highlights the significance of starting small and growing consistently, as well as the critical role of positioning and value in business.</p><p></p><p>Takeaways</p><ul><li>The Owner's Trap: Dependency on the owner for business operations can lead to a cycle of starting from zero every month.</li><li>Recurring Revenue: Establishing recurring revenue creates stability and removes uncertainty in business operations.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Owner's Trap</li><li>02:25 The Power of Recurring Revenue</li><li>05:20 Building Relationships with Current Clients</li><li>07:00 Branding and Product Delivery</li><li>09:27 Starting Small and Growing Consistently</li><li>10:46 Creating Products Based on Client Needs</li><li>13:45 Positioning and Value</li></ul>]]></description><guid isPermaLink="false">2aecac24-d7d5-4369-aa1a-093984e76d38</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 11 Sep 2026 16:43:08 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/1522f02bde217f5313fec932031b74813c3a4ad180cefef2da73c4e41a55ee93/eyJlcGlzb2RlSWQiOiIyYWVjYWMyNC1kN2Q1LTQzNjktYWExYS0wOTM5ODRlNzZkMzgiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZmI5Yjc4MzFjODgxNmU1ZDhiMmNkL2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMTFfXzE2LTQzLTExLm1wMyJ9.mp3" length="34316268" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/2aecac24-d7d5-4369-aa1a-093984e76d38/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;In this episode, Franne McNeal discusses the challenges of starting from zero every month without recurring revenue. She emphasizes the importance of building relationships with current clients, branding, and delivering products based on client needs. Franne also highlights the significance of starting small and growing consistently, as well as the critical role of positioning and value in business.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;The Owner&apos;s Trap: Dependency on the owner for business operations can lead to a cycle of starting from zero every month.&lt;/li&gt;&lt;li&gt;Recurring Revenue: Establishing recurring revenue creates stability and removes uncertainty in business operations.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Owner&apos;s Trap&lt;/li&gt;&lt;li&gt;02:25 The Power of Recurring Revenue&lt;/li&gt;&lt;li&gt;05:20 Building Relationships with Current Clients&lt;/li&gt;&lt;li&gt;07:00 Branding and Product Delivery&lt;/li&gt;&lt;li&gt;09:27 Starting Small and Growing Consistently&lt;/li&gt;&lt;li&gt;10:46 Creating Products Based on Client Needs&lt;/li&gt;&lt;li&gt;13:45 Positioning and Value&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:17:52</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>You&apos;re Starting From Zero Every Single Month</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[If You Vanished, Would Your Business Survive?]]></title><description><![CDATA[<p>The conversation covers the importance of business continuity, creating a plan for business survival, building a business that can run without the owner, strategic networking, balancing team investment and cash flow, visualizing business growth with team expansion, scaling and specialization, and transitioning from passion to profits.</p><p></p><p>Takeaways</p><ul><li>Business continuity is crucial for survival</li><li>Strategic networking and team investment are key for business growth</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction and Overview</li><li>01:01 Personal Experience and Business Survival</li><li>02:24 Creating a Business Plan for Continuity</li><li>04:18 Building a Business that Runs Without You</li><li>06:09 Strategic Time for Networking</li><li>09:47 Balancing Team Investment and Cash Flow</li><li>11:14 Visualizing Business Growth with Team Expansion</li><li>13:36 Scaling and Specialization</li><li>15:28 Transitioning from Passion to Profits</li><li>19:26 Conclusion and Next Steps</li></ul>]]></description><guid isPermaLink="false">e2105b76-a7c8-4474-b272-6f498ea733e0</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 11 Sep 2026 16:42:26 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/ddd3bdab8dd6dca1cfafa9bebedd1d83f0513ddc598e5b05a9b14bba0f6658f6/eyJlcGlzb2RlSWQiOiJlMjEwNWI3Ni1hN2M4LTQ0NzQtYjI3Mi02ZjQ5OGVhNzMzZTAiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZmI0ZWY0MjUwNDZlZjgwZTc1ZjBhL2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMTFfXzE2LTQyLTI5Lm1wMyJ9.mp3" length="38072050" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/e2105b76-a7c8-4474-b272-6f498ea733e0/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers the importance of business continuity, creating a plan for business survival, building a business that can run without the owner, strategic networking, balancing team investment and cash flow, visualizing business growth with team expansion, scaling and specialization, and transitioning from passion to profits.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Business continuity is crucial for survival&lt;/li&gt;&lt;li&gt;Strategic networking and team investment are key for business growth&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction and Overview&lt;/li&gt;&lt;li&gt;01:01 Personal Experience and Business Survival&lt;/li&gt;&lt;li&gt;02:24 Creating a Business Plan for Continuity&lt;/li&gt;&lt;li&gt;04:18 Building a Business that Runs Without You&lt;/li&gt;&lt;li&gt;06:09 Strategic Time for Networking&lt;/li&gt;&lt;li&gt;09:47 Balancing Team Investment and Cash Flow&lt;/li&gt;&lt;li&gt;11:14 Visualizing Business Growth with Team Expansion&lt;/li&gt;&lt;li&gt;13:36 Scaling and Specialization&lt;/li&gt;&lt;li&gt;15:28 Transitioning from Passion to Profits&lt;/li&gt;&lt;li&gt;19:26 Conclusion and Next Steps&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:19:50</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>If You Vanished, Would Your Business Survive?</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Your Million-Dollar Business Can't Pay Its Bills]]></title><description><![CDATA[<p>The conversation covers the background and influences of the guest, the importance of building a support system, overcoming challenges, asking for help, preparing for business continuity, business keys from life experience, understanding cash flow, the importance of financial statements, and cash flow habits. Key takeaways include the importance of communication and understanding cash flow.</p><p></p><p>Takeaways</p><ul><li>Communication is key</li><li>Understanding cash flow is crucial</li></ul><p></p><p>Chapters</p><ul><li>00:00 Cash Flow Habits</li></ul>]]></description><guid isPermaLink="false">1532c0a3-6f90-4254-b7fe-5638c68c83d9</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Fri, 11 Sep 2026 16:41:41 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/e98bc0b72b333f93b23b37f9dc3b094a4a7cf29eab209369667ca17f14ada07c/eyJlcGlzb2RlSWQiOiIxNTMyYzBhMy02ZjkwLTQyNTQtYjdmZS01NjM4YzY4YzgzZDkiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZmIxMzAxNDNjOTMyY2I4ODlmNjAzL2hlbnJpLXBlcmFzLXN0dWRpby0yMDI2LTktMTFfXzE2LTQxLTQzLm1wMyJ9.mp3" length="34473421" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/1532c0a3-6f90-4254-b7fe-5638c68c83d9/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers the background and influences of the guest, the importance of building a support system, overcoming challenges, asking for help, preparing for business continuity, business keys from life experience, understanding cash flow, the importance of financial statements, and cash flow habits. Key takeaways include the importance of communication and understanding cash flow.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Communication is key&lt;/li&gt;&lt;li&gt;Understanding cash flow is crucial&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Cash Flow Habits&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:17:57</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Your Million-Dollar Business Can&apos;t Pay Its Bills</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[I Sold My Agency, Then Built One That Couldn't Trap Me]]></title><description><![CDATA[<p>The conversation with Brett Schklar covers his journey of starting, scaling, and selling a business, as well as the role of AI in business operations and decision-making. Brett emphasizes the importance of customer-centricity and the impact of AI on business success. He also shares insights on the use of AI assistants and the value of systems in business operations.</p><p></p><p>Takeaways</p><ul><li>Customer-centricity</li><li>Impact of AI on business success</li></ul><p></p><p>Chapters</p><ul><li>00:00 Brett's Journey of Starting, Scaling, and Selling a Business</li><li>02:29 The Role of AI in Business Operations</li><li>06:09 The Importance of Customer-Centricity</li><li>18:07 The Value of Systems in Business Operations</li></ul>]]></description><guid isPermaLink="false">d44a8fb7-f9c0-4690-91c5-ea4ec5cb068a</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 20 Aug 2026 21:40:09 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/987151793fbe46b0c15b824f34163c8caf2028c8d5de61a0def3db46105b76a1/eyJlcGlzb2RlSWQiOiJkNDRhOGZiNy1mOWMwLTQ2OTAtOTFjNS1lYTRlYzVjYjA2OGEiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1OTA5NmI3ZDRhZDc2NzBkMDZmYTc5L2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTZfXzE4LTQwLTExLm1wMyJ9.mp3" length="41756778" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/d44a8fb7-f9c0-4690-91c5-ea4ec5cb068a/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation with Brett Schklar covers his journey of starting, scaling, and selling a business, as well as the role of AI in business operations and decision-making. Brett emphasizes the importance of customer-centricity and the impact of AI on business success. He also shares insights on the use of AI assistants and the value of systems in business operations.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Customer-centricity&lt;/li&gt;&lt;li&gt;Impact of AI on business success&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Brett&apos;s Journey of Starting, Scaling, and Selling a Business&lt;/li&gt;&lt;li&gt;02:29 The Role of AI in Business Operations&lt;/li&gt;&lt;li&gt;06:09 The Importance of Customer-Centricity&lt;/li&gt;&lt;li&gt;18:07 The Value of Systems in Business Operations&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:21:45</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>I Sold My Agency, Then Built One That Couldn&apos;t Trap Me</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[AI Is Making Your Marketing Worse, Not Better]]></title><description><![CDATA[<p>The conversation with Brett Schklar explores the impact of AI on marketing and business strategies. It delves into the challenges of AI-generated content, the shift from volume to precision, and the transformative effect of AI on business operations and lifestyle. Brett shares insights on leveraging AI as a thinking partner and the strategic advantages it offers.</p><p></p><p>Takeaways</p><ul><li>AI's impact on marketing and business</li><li>Shift from volume to precision</li><li>Transformative effect of AI on business operations and lifestyle</li></ul><p></p><p>Chapters</p><ul><li>00:00 AI's Impact on Marketing</li><li>02:26 The Shift from Volume to Precision</li><li>05:20 AI as a Thinking Partner</li><li>09:14 Leveraging AI for Strategic Advantage</li><li>15:00 Transformative Effect on Business Operations and Lifestyle</li></ul>]]></description><guid isPermaLink="false">37df1b8a-2cbf-4ff7-9613-eef6a0edfe0c</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 20 Aug 2026 21:39:31 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7d9763e6228927f5d9b09a90ee1547d88c64f7f95140762ac29a5b71005d8c53/eyJlcGlzb2RlSWQiOiIzN2RmMWI4YS0yY2JmLTRmZjctOTYxMy1lZWY2YTBlZGZlMGMiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1OTA0MzUwZGM2ZThkMTZjNTUxMzI1L2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTZfXzE4LTE3LTU3Lm1wMyJ9.mp3" length="35509960" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/37df1b8a-2cbf-4ff7-9613-eef6a0edfe0c/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation with Brett Schklar explores the impact of AI on marketing and business strategies. It delves into the challenges of AI-generated content, the shift from volume to precision, and the transformative effect of AI on business operations and lifestyle. Brett shares insights on leveraging AI as a thinking partner and the strategic advantages it offers.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;AI&apos;s impact on marketing and business&lt;/li&gt;&lt;li&gt;Shift from volume to precision&lt;/li&gt;&lt;li&gt;Transformative effect of AI on business operations and lifestyle&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 AI&apos;s Impact on Marketing&lt;/li&gt;&lt;li&gt;02:26 The Shift from Volume to Precision&lt;/li&gt;&lt;li&gt;05:20 AI as a Thinking Partner&lt;/li&gt;&lt;li&gt;09:14 Leveraging AI for Strategic Advantage&lt;/li&gt;&lt;li&gt;15:00 Transformative Effect on Business Operations and Lifestyle&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:30</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>AI Is Making Your Marketing Worse, Not Better</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[56 Clients, Zero Employees — Here's How]]></title><description><![CDATA[<p>The conversation with Brett Schklar covers his journey in AI First Leadership, the concept of fractional CMO, and the role of AI in business. Brett shares insights on leveraging AI and fractional CMOs to scale a business without traditional employees, emphasizing the importance of human collaboration and the balance between AI and human interaction.</p><p></p><p>Takeaways</p><ul><li>AI and fractional CMOs can be leveraged to scale a business without traditional employees.</li><li>The balance between AI and human interaction is crucial for business success.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Journey in AI First Leadership</li><li>03:09 The Concept of Fractional CMO</li><li>09:34 Role of AI in Business</li><li>15:26 Balancing AI and Human Interaction</li></ul>]]></description><guid isPermaLink="false">6ae75070-3665-4bf3-b84d-f7a7bd3edec5</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 20 Aug 2026 21:38:47 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/78e54c3594968e75e3b24b80eef912d4b7bbc83e76598226174e97b20216c830/eyJlcGlzb2RlSWQiOiI2YWU3NTA3MC0zNjY1LTRiZjMtYjg0ZC1mN2E3YmQzZWRlYzUiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1OGZmNzQwZGM2ZThkMTZjNTNkMmIzL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTZfXzE3LTU3LTQwLm1wMyJ9.mp3" length="35496585" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/6ae75070-3665-4bf3-b84d-f7a7bd3edec5/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation with Brett Schklar covers his journey in AI First Leadership, the concept of fractional CMO, and the role of AI in business. Brett shares insights on leveraging AI and fractional CMOs to scale a business without traditional employees, emphasizing the importance of human collaboration and the balance between AI and human interaction.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;AI and fractional CMOs can be leveraged to scale a business without traditional employees.&lt;/li&gt;&lt;li&gt;The balance between AI and human interaction is crucial for business success.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Journey in AI First Leadership&lt;/li&gt;&lt;li&gt;03:09 The Concept of Fractional CMO&lt;/li&gt;&lt;li&gt;09:34 Role of AI in Business&lt;/li&gt;&lt;li&gt;15:26 Balancing AI and Human Interaction&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:29</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>56 Clients, Zero Employees — Here&apos;s How</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[95% Fail! The Difference Is One Person.]]></title><description><![CDATA[<p>Michael Glazer, President of Premier Service, shares insights on the importance of mentorship in business, the misconceptions about entrepreneurship, and the responsibilities that come with running a business.</p><p></p><p>Takeaways</p><ul><li>Mentorship is a critical factor in the success of a business.</li><li>Entrepreneurship requires hard work, dedication, and a realistic understanding of the responsibilities involved.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Role of Mentorship in Business</li><li>02:21 Misconceptions About Entrepreneurship</li><li>10:56 The Responsibilities of Running a Business</li></ul>]]></description><guid isPermaLink="false">23f26e47-4f8e-47f1-9435-c3fda7bd34a3</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 15:41:33 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/ac9b6a4f688278a3c2452ee7313b70f3971e715062e64424d7dfabb5a9e544f8/eyJlcGlzb2RlSWQiOiIyM2YyNmU0Ny00ZjhlLTQ3ZjEtOTQzNS1jM2ZkYTdiZDM0YTMiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1YTQ0ZGJiMjQ1NmI5YWYwODY4NjUyL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTdfXzE3LTYtMy5tcDMifQ==.mp3" length="41027857" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/23f26e47-4f8e-47f1-9435-c3fda7bd34a3/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Michael Glazer, President of Premier Service, shares insights on the importance of mentorship in business, the misconceptions about entrepreneurship, and the responsibilities that come with running a business.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Mentorship is a critical factor in the success of a business.&lt;/li&gt;&lt;li&gt;Entrepreneurship requires hard work, dedication, and a realistic understanding of the responsibilities involved.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Role of Mentorship in Business&lt;/li&gt;&lt;li&gt;02:21 Misconceptions About Entrepreneurship&lt;/li&gt;&lt;li&gt;10:56 The Responsibilities of Running a Business&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:21:22</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>95% Fail! The Difference Is One Person.</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Nobody Will Pay You What You Think Your Business Is Worth]]></title><description><![CDATA[<p>Michael Glazer shares insights on the value of purpose in business, the emotional attachment to a business, and the balance between work and personal fulfillment. He also discusses the significance of goodwill in business valuation and the impact of virtual operations on business assets. Additionally, he highlights the importance of leadership and personality in shaping organizational culture and success.</p><p></p><p>Takeaways</p><ul><li>Purpose and fulfillment in business are essential for long-term success.</li><li>Goodwill and relationships with clients are significant assets in business valuation.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Value of Purpose in Business</li><li>02:24 Emotional Attachment to a Business</li><li>03:54 Balancing Work and Personal Fulfillment</li><li>13:41 Goodwill and Business Valuation</li><li>10:07 Leadership and Organizational Culture</li></ul>]]></description><guid isPermaLink="false">87c4b535-775a-498f-bdd8-ef921ec5a67c</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 15:40:32 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/1da120808b3256506803cf12f07d4be8c3b8e52ebf0826874476553cbdb0424e/eyJlcGlzb2RlSWQiOiI4N2M0YjUzNS03NzVhLTQ5OGYtYmRkOC1lZjkyMWVjNWE2N2MiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1YTNmOWRhN2Y1ZDVjZDlmODczZmNlL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTdfXzE2LTQzLTQxLm1wMyJ9.mp3" length="32379446" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/87c4b535-775a-498f-bdd8-ef921ec5a67c/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Michael Glazer shares insights on the value of purpose in business, the emotional attachment to a business, and the balance between work and personal fulfillment. He also discusses the significance of goodwill in business valuation and the impact of virtual operations on business assets. Additionally, he highlights the importance of leadership and personality in shaping organizational culture and success.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Purpose and fulfillment in business are essential for long-term success.&lt;/li&gt;&lt;li&gt;Goodwill and relationships with clients are significant assets in business valuation.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Value of Purpose in Business&lt;/li&gt;&lt;li&gt;02:24 Emotional Attachment to a Business&lt;/li&gt;&lt;li&gt;03:54 Balancing Work and Personal Fulfillment&lt;/li&gt;&lt;li&gt;13:41 Goodwill and Business Valuation&lt;/li&gt;&lt;li&gt;10:07 Leadership and Organizational Culture&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:52</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Nobody Will Pay You What You Think Your Business Is Worth</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Your Staff Behaves Differently When You're Not Watching]]></title><description><![CDATA[<p>Michael Glazer shares his 35-year journey in the mystery shopping and merchandising industry, highlighting the importance of flexibility and pivoting in business. He discusses the impact of staff behavior when not being watched and the role of mystery shopping in providing a snapshot of customer experience. The conversation also delves into the significance of culture and management in shaping service standards, as well as practical tips for small business owners to assess their own business performance.</p><p></p><p>Takeaways</p><ul><li>Flexibility and pivoting are key to sustaining a business over time.</li><li>Mystery shopping provides a snapshot of customer experience and helps identify areas for improvement.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Journey of Flexibility and Pivoting</li><li>03:02 Staff Behavior When Not Being Watched</li><li>06:30 The Role of Mystery Shopping</li><li>10:30 Culture and Management in Shaping Service Standards</li><li>17:09 Assessing Business Performance for Small Business Owners</li></ul>]]></description><guid isPermaLink="false">dbd11dc7-197c-4dc3-837c-27b646f0e3da</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 15:39:51 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7e19f2abbb84ac4009c5bb813b35c5d557f1ae46acffbf12b548048b8fcec3e5/eyJlcGlzb2RlSWQiOiJkYmQxMWRjNy0xOTdjLTRkYzMtODM3Yy0yN2I2NDZmMGUzZGEiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1YTNiNjdmYTY2OGFiY2FkMzE3N2YyL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTdfXzE2LTI1LTQzLm1wMyJ9.mp3" length="36447024" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/dbd11dc7-197c-4dc3-837c-27b646f0e3da/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Michael Glazer shares his 35-year journey in the mystery shopping and merchandising industry, highlighting the importance of flexibility and pivoting in business. He discusses the impact of staff behavior when not being watched and the role of mystery shopping in providing a snapshot of customer experience. The conversation also delves into the significance of culture and management in shaping service standards, as well as practical tips for small business owners to assess their own business performance.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Flexibility and pivoting are key to sustaining a business over time.&lt;/li&gt;&lt;li&gt;Mystery shopping provides a snapshot of customer experience and helps identify areas for improvement.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Journey of Flexibility and Pivoting&lt;/li&gt;&lt;li&gt;03:02 Staff Behavior When Not Being Watched&lt;/li&gt;&lt;li&gt;06:30 The Role of Mystery Shopping&lt;/li&gt;&lt;li&gt;10:30 Culture and Management in Shaping Service Standards&lt;/li&gt;&lt;li&gt;17:09 Assessing Business Performance for Small Business Owners&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:59</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Your Staff Behaves Differently When You&apos;re Not Watching</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[AI Is Confidently Wrong About Your Business]]></title><description><![CDATA[<p>In this episode, James Agris discusses the role of AI in business, its limitations, impact on business valuation, challenges, opportunities, and key advice for business owners. The conversation provides insights into the use of AI and its implications for business growth and decision-making.</p><p></p><p>Takeaways</p><ul><li>AI's role in business</li><li>The importance of understanding customer needs</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Role of AI in Business</li><li>02:56 AI's Limitations and the Need for Human Judgment</li><li>06:20 Impact of AI on Business Valuation</li><li>09:13 Challenges and Opportunities of AI Implementation</li><li>11:17 Key Advice for Business Owners</li></ul>]]></description><guid isPermaLink="false">a22ae6fc-a11a-4872-ae49-3458102732ca</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 14:53:14 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/57d4461d0f530ce27025a5db5c3c48e77428dc33285cccfaecd55e363a474fa5/eyJlcGlzb2RlSWQiOiJhMjJhZTZmYy1hMTFhLTQ4NzItYWU0OS0zNDU4MTAyNzMyY2EiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZDdlYzE1MTFhMDJkMDFmMmJkZDdiL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctOF9fMC0zMy0zNy5tcDMifQ==.mp3" length="25674544" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/a22ae6fc-a11a-4872-ae49-3458102732ca/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;In this episode, James Agris discusses the role of AI in business, its limitations, impact on business valuation, challenges, opportunities, and key advice for business owners. The conversation provides insights into the use of AI and its implications for business growth and decision-making.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;AI&apos;s role in business&lt;/li&gt;&lt;li&gt;The importance of understanding customer needs&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Role of AI in Business&lt;/li&gt;&lt;li&gt;02:56 AI&apos;s Limitations and the Need for Human Judgment&lt;/li&gt;&lt;li&gt;06:20 Impact of AI on Business Valuation&lt;/li&gt;&lt;li&gt;09:13 Challenges and Opportunities of AI Implementation&lt;/li&gt;&lt;li&gt;11:17 Key Advice for Business Owners&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:13:22</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>AI Is Confidently Wrong About Your Business</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[You're Building on Sand and Don't Know It]]></title><description><![CDATA[<p>The conversation delves into the key questions of commercial due diligence, unique aspects of due diligence for different deals, market sizing methodologies, the value of niche vs. larger audience, practical use of market information for business improvement, understanding market size and growth for business strategy, and identifying market mirages and illusions.</p><p></p><p>Takeaways</p><ul><li>Commercial due diligence involves four key questions: market dynamics, customer dynamics, competitive market dynamics, and synthesis.</li><li>Market sizing can be done using top-down, bottom-up, and competitive build methodologies.</li><li>Understanding the total addressable market (TAM), serviceable addressable market (SAM), and serviceable obtainable market is crucial for business growth and strategy.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Four Key Questions of Commercial Due Diligence</li><li>02:06 Unique Aspects of Due Diligence for Different Deals</li><li>04:11 Sizing a Market: Top-Down, Bottom-Up, and Competitive Build</li><li>09:30 Niche vs. Larger Audience: Value to a Company</li><li>12:27 Practical Use of Market Information for Business Improvement</li><li>13:54 Understanding Market Size and Growth for Business Strategy</li><li>14:22 Identifying Market Mirages and Illusions</li></ul>]]></description><guid isPermaLink="false">31e253cb-3ab2-477e-8c8f-e9e7a13f0355</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 14:50:43 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/560325b41d5e2726c4f09a7ee2876fac538924a8baee27878bfdc1a96c583a93/eyJlcGlzb2RlSWQiOiIzMWUyNTNjYi0zYWIyLTQ3N2UtOGM4Zi1lOWU3YTEzZjAzNTUiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZDdiNDI3ZWM3ODA2NWY4YzhiNTQ2L2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctOF9fMC0xOC00Mi5tcDMifQ==.mp3" length="34071344" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/31e253cb-3ab2-477e-8c8f-e9e7a13f0355/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation delves into the key questions of commercial due diligence, unique aspects of due diligence for different deals, market sizing methodologies, the value of niche vs. larger audience, practical use of market information for business improvement, understanding market size and growth for business strategy, and identifying market mirages and illusions.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Commercial due diligence involves four key questions: market dynamics, customer dynamics, competitive market dynamics, and synthesis.&lt;/li&gt;&lt;li&gt;Market sizing can be done using top-down, bottom-up, and competitive build methodologies.&lt;/li&gt;&lt;li&gt;Understanding the total addressable market (TAM), serviceable addressable market (SAM), and serviceable obtainable market is crucial for business growth and strategy.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Four Key Questions of Commercial Due Diligence&lt;/li&gt;&lt;li&gt;02:06 Unique Aspects of Due Diligence for Different Deals&lt;/li&gt;&lt;li&gt;04:11 Sizing a Market: Top-Down, Bottom-Up, and Competitive Build&lt;/li&gt;&lt;li&gt;09:30 Niche vs. Larger Audience: Value to a Company&lt;/li&gt;&lt;li&gt;12:27 Practical Use of Market Information for Business Improvement&lt;/li&gt;&lt;li&gt;13:54 Understanding Market Size and Growth for Business Strategy&lt;/li&gt;&lt;li&gt;14:22 Identifying Market Mirages and Illusions&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:17:45</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>You&apos;re Building on Sand and Don&apos;t Know It</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[They Decide What You're Worth in One Meeting — Without You]]></title><description><![CDATA[<p>The conversation delves into the world of business consulting, focusing on company valuation, red and green flags, due diligence, valuation and negotiation, buyer's and seller's perspectives, and the intention to sell a business. The discussion provides valuable insights into the strategic and financial aspects of business management and growth.</p><p></p><p>Takeaways</p><ul><li>Understanding company valuation is crucial for business growth and investment decisions.</li><li>Focusing on building a valuable business model is essential for long-term success and potential sale.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Business Consulting</li><li>03:12 Understanding Company Valuation</li><li>07:35 Identifying Red and Green Flags</li><li>09:06 Neutral Position in Due Diligence</li><li>11:18 Valuation and Negotiation</li><li>14:32 Buyer's and Seller's Perspectives</li><li>14:53 Starting a Business with the Intention to Sell</li></ul>]]></description><guid isPermaLink="false">da495d81-034e-4506-87b0-42575955fc37</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 12 Aug 2026 14:48:58 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/108a3809b6bb7bc29cdc687d9346e6239cd55eddcd6f475f5dbe3696d2ea8a10/eyJlcGlzb2RlSWQiOiJkYTQ5NWQ4MS0wMzRlLTQ1MDYtODdiMC00MjU3NTk1NWZjMzciLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZDc2NGJiOWYwODI0OTg0ODI1NzJmL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctN19fMjMtNTctMzEubXAzIn0=.mp3" length="32392820" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/da495d81-034e-4506-87b0-42575955fc37/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation delves into the world of business consulting, focusing on company valuation, red and green flags, due diligence, valuation and negotiation, buyer&apos;s and seller&apos;s perspectives, and the intention to sell a business. The discussion provides valuable insights into the strategic and financial aspects of business management and growth.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Understanding company valuation is crucial for business growth and investment decisions.&lt;/li&gt;&lt;li&gt;Focusing on building a valuable business model is essential for long-term success and potential sale.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction to Business Consulting&lt;/li&gt;&lt;li&gt;03:12 Understanding Company Valuation&lt;/li&gt;&lt;li&gt;07:35 Identifying Red and Green Flags&lt;/li&gt;&lt;li&gt;09:06 Neutral Position in Due Diligence&lt;/li&gt;&lt;li&gt;11:18 Valuation and Negotiation&lt;/li&gt;&lt;li&gt;14:32 Buyer&apos;s and Seller&apos;s Perspectives&lt;/li&gt;&lt;li&gt;14:53 Starting a Business with the Intention to Sell&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:52</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>They Decide What You&apos;re Worth in One Meeting — Without You</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Just Use AI' — The Question That's Killing Your Sales]]></title><description><![CDATA[<p>In this episode, Tom Williams discusses the challenges and temptations of DIY AI, the value proposition of AI, the challenges of in-house development, the maintenance burden, build vs. buy analysis, when to pay for human expertise, and key advice for starting a business.</p><p></p><p>Takeaways</p><ul><li>The allure of DIY AI can be tempting, but the challenges of in-house development and maintenance burden must be carefully considered.</li><li>When more than five people are using a product, it's advisable to consider a vendor for the solution, and paying for human expertise is essential for certain tasks.</li></ul><p></p><p>Chapters</p><ul><li>00:00 The Temptation of DIY AI</li><li>02:16 The Value Proposition of AI</li><li>03:58 The Challenges of In-House Development</li><li>06:06 The Maintenance Burden</li><li>07:04 Build vs. Buy Analysis</li><li>09:33 When to Pay for Human Expertise</li><li>13:51 Starting a Business: Key Advice</li></ul>]]></description><guid isPermaLink="false">80ea9c71-8f1a-484b-995f-78f280030d2f</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 22 Jul 2026 16:17:32 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/377ac1319cf04a0b4bc6a645ec84fad95ea6bd8bf8d8a9138392d204f1e33d19/eyJlcGlzb2RlSWQiOiI4MGVhOWM3MS04ZjFhLTQ4NGItOTk1Zi03OGYyODAwMzBkMmYiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZTllNTJjN2ZkNTI0ZTA5Nzg4ZDgxL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctOF9fMjEtMC0zNC5tcDMifQ==.mp3" length="32447991" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/80ea9c71-8f1a-484b-995f-78f280030d2f/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;In this episode, Tom Williams discusses the challenges and temptations of DIY AI, the value proposition of AI, the challenges of in-house development, the maintenance burden, build vs. buy analysis, when to pay for human expertise, and key advice for starting a business.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;The allure of DIY AI can be tempting, but the challenges of in-house development and maintenance burden must be carefully considered.&lt;/li&gt;&lt;li&gt;When more than five people are using a product, it&apos;s advisable to consider a vendor for the solution, and paying for human expertise is essential for certain tasks.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The Temptation of DIY AI&lt;/li&gt;&lt;li&gt;02:16 The Value Proposition of AI&lt;/li&gt;&lt;li&gt;03:58 The Challenges of In-House Development&lt;/li&gt;&lt;li&gt;06:06 The Maintenance Burden&lt;/li&gt;&lt;li&gt;07:04 Build vs. Buy Analysis&lt;/li&gt;&lt;li&gt;09:33 When to Pay for Human Expertise&lt;/li&gt;&lt;li&gt;13:51 Starting a Business: Key Advice&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:54</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Just Use AI&apos; — The Question That&apos;s Killing Your Sales</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[When They Say 'I Love It,' You've Already Lost]]></title><description><![CDATA[<p>The conversation delves into the art of identifying polite rejections from customers and navigating the decision-making process within organizations. It provides insights into recognizing subtle cues and responses from customers, as well as strategies for engaging with decision-makers and champions within a company.</p><p></p><p>Takeaways</p><ul><li>Identifying polite rejections</li><li>Navigating the decision-making process</li></ul><p></p><p>Chapters</p><ul><li>00:00 Polite Rejections and Customer Feedback</li><li>03:04 Navigating the Decision-Making Process</li></ul>]]></description><guid isPermaLink="false">f1572d78-2bd4-4a47-988a-6909632d7f9a</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 22 Jul 2026 16:16:26 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/ede71179050b9515981faafbe8558c4e2f98877cc841cc951538e77103dc0f4e/eyJlcGlzb2RlSWQiOiJmMTU3MmQ3OC0yYmQ0LTRhNDctOTg4YS02OTA5NjMyZDdmOWEiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZTlhNGIwNzFiOWI5ODhkOTJlNzkzL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctOF9fMjAtNDMtMjMubXAzIn0=.mp3" length="31205816" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/f1572d78-2bd4-4a47-988a-6909632d7f9a/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation delves into the art of identifying polite rejections from customers and navigating the decision-making process within organizations. It provides insights into recognizing subtle cues and responses from customers, as well as strategies for engaging with decision-makers and champions within a company.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Identifying polite rejections&lt;/li&gt;&lt;li&gt;Navigating the decision-making process&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Polite Rejections and Customer Feedback&lt;/li&gt;&lt;li&gt;03:04 Navigating the Decision-Making Process&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:15</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>When They Say &apos;I Love It,&apos; You&apos;ve Already Lost</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Your Product Is Great — That's Why Nobody's Buying]]></title><description><![CDATA[<p>The conversation begins with an introduction to Supercase and Tom's background, followed by a discussion on marketing and sales alignment. The conversation then delves into the importance of understanding customer problems and presenting solutions effectively.</p><p></p><p>Takeaways</p><ul><li>Marketing and sales alignment</li><li>Understanding customer problems</li><li>Presenting solutions effectively</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to Supercase and Tom's Background</li><li>02:58 Marketing and Sales Alignment</li><li>05:48 Understanding Customer Problems and Solutions</li></ul>]]></description><guid isPermaLink="false">21f59db1-66a0-4c26-9496-d6f92b37d78a</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Wed, 22 Jul 2026 16:15:40 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/c20e9b2a75e7ce0235f2ebf61c4adf12021cb0b1cad56fa2b37a3f9ab58df65d/eyJlcGlzb2RlSWQiOiIyMWY1OWRiMS02NmEwLTRjMjYtOTQ5Ni1kNmY5MmIzN2Q3OGEiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0ZTk1YzljZTRjN2MwNjYxZWE5YWQ2L2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctOF9fMjAtMjQtOS5tcDMifQ==.mp3" length="30946681" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/21f59db1-66a0-4c26-9496-d6f92b37d78a/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation begins with an introduction to Supercase and Tom&apos;s background, followed by a discussion on marketing and sales alignment. The conversation then delves into the importance of understanding customer problems and presenting solutions effectively.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Marketing and sales alignment&lt;/li&gt;&lt;li&gt;Understanding customer problems&lt;/li&gt;&lt;li&gt;Presenting solutions effectively&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction to Supercase and Tom&apos;s Background&lt;/li&gt;&lt;li&gt;02:58 Marketing and Sales Alignment&lt;/li&gt;&lt;li&gt;05:48 Understanding Customer Problems and Solutions&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:07</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Your Product Is Great — That&apos;s Why Nobody&apos;s Buying</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Use AI or Die]]></title><description><![CDATA[<p>The conversation with Tasha Preisner covers the evolution of technology in accounting, the impact of AI on accounting processes, and the role of human oversight in AI-driven accounting. Tasha shares her insights on the adoption of AI in accounting and the need for a balance between AI and human involvement.</p><p></p><p>Takeaways</p><ul><li>AI's impact on accounting</li><li>The need for human oversight in AI-driven accounting</li></ul><p></p><p>Chapters</p><ul><li>00:00 Introduction to AI in Accounting</li><li>03:08 Evolution of Accounting Technology</li><li>05:53 Challenges and Adoption of AI in Accounting</li><li>08:58 The Role of Human Oversight in AI-Driven Accounting</li><li>12:06 Expert Advice and Conclusion</li></ul>]]></description><guid isPermaLink="false">57c5fc3a-74b0-416f-8a20-d249698c06e3</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 16 Jul 2026 23:09:56 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/ef57d9b60180e044ef81e304765394c3f7f77214a09c10f76bf2aab3a72d20a3/eyJlcGlzb2RlSWQiOiI1N2M1ZmMzYS03NGIwLTQxNmYtOGEyMC1kMjQ5Njk4YzA2ZTMiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0YzJlYzlhNDYwZTNlYzNiNTZlMTAzL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctN19fMC00MC05Lm1wMyJ9.mp3" length="33050688" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/57c5fc3a-74b0-416f-8a20-d249698c06e3/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation with Tasha Preisner covers the evolution of technology in accounting, the impact of AI on accounting processes, and the role of human oversight in AI-driven accounting. Tasha shares her insights on the adoption of AI in accounting and the need for a balance between AI and human involvement.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;AI&apos;s impact on accounting&lt;/li&gt;&lt;li&gt;The need for human oversight in AI-driven accounting&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction to AI in Accounting&lt;/li&gt;&lt;li&gt;03:08 Evolution of Accounting Technology&lt;/li&gt;&lt;li&gt;05:53 Challenges and Adoption of AI in Accounting&lt;/li&gt;&lt;li&gt;08:58 The Role of Human Oversight in AI-Driven Accounting&lt;/li&gt;&lt;li&gt;12:06 Expert Advice and Conclusion&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:17:13</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Use AI or Die</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Run a Business Without You]]></title><description><![CDATA[<p>In this episode, Tasha Preisner shares insights on creating a business that runs without the sole dependence on the founder. The conversation covers the importance of trust, empowerment, and learning from mistakes, as well as the value of good data and relationships in business success.</p><p></p><p>Takeaways</p><ul><li>Trust and empower your team</li><li>Mistakes are part of the learning process</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building a Trusting and Empowered Team</li><li>03:01 Creating a Culture of Learning and Collaboration</li><li>08:57 Teaching Team Members to Think and Lead</li><li>16:50 The Importance of Good Data and Relationships<br /><br />Connect with Tasha: <a rel="noopener noreferrer nofollow" href="https://demarconsultinggroup.com" target="_blank">https://demarconsultinggroup.com</a></li></ul>]]></description><guid isPermaLink="false">030ec3bf-4148-435d-b23e-c067646a2c9e</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 16 Jul 2026 22:46:20 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/f09eb7ad797a2d66f8c5d1e1b4472868e0a5bb7cc77313bedf0416521b8a972a/eyJlcGlzb2RlSWQiOiIwMzBlYzNiZi00MTQ4LTQzNWQtYjIzZS1jMDY3NjQ2YTJjOWUiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE0YzI5N2NiOWE4ZjdjMDM0NmZhZGY5L2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctN19fMC0xNy0zMi5tcDMifQ==.mp3" length="35739001" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/030ec3bf-4148-435d-b23e-c067646a2c9e/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;In this episode, Tasha Preisner shares insights on creating a business that runs without the sole dependence on the founder. The conversation covers the importance of trust, empowerment, and learning from mistakes, as well as the value of good data and relationships in business success.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Trust and empower your team&lt;/li&gt;&lt;li&gt;Mistakes are part of the learning process&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Building a Trusting and Empowered Team&lt;/li&gt;&lt;li&gt;03:01 Creating a Culture of Learning and Collaboration&lt;/li&gt;&lt;li&gt;08:57 Teaching Team Members to Think and Lead&lt;/li&gt;&lt;li&gt;16:50 The Importance of Good Data and Relationships&lt;br /&gt;&lt;br /&gt;Connect with Tasha: &lt;a rel=&quot;noopener noreferrer nofollow&quot; href=&quot;https://demarconsultinggroup.com&quot; target=&quot;_blank&quot;&gt;https://demarconsultinggroup.com&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:37</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Run a Business Without You</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Your Numbers Are Lying to You]]></title><description><![CDATA[<p>The conversation covers Tasha Preisner's journey from Jiu Jitsu to founding DeMar Consulting Group, her insights on financial blind spots, and the importance of bookkeeping and understanding financial reports for entrepreneurs.</p><p></p><p>Takeaways</p><ul><li>Prioritize good bookkeeping</li><li>Outsource bookkeeping to a qualified accountant</li><li>Regularly review profit and loss and balance sheet</li></ul><p></p><p>Chapters</p><ul><li>00:00 Jiu Jitsu and Tax Expertise</li><li>02:55 From Jiu Jitsu to Accounting</li><li>05:07 Founding the Mark Consulting Group</li><li>07:27 Financial Blind Spots and Bookkeeping</li><li>15:14 Understanding Financial Reports<br /><br />Connect with Tasha: https://demarconsultinggroup.com</li></ul>]]></description><guid isPermaLink="false">0477a5a3-c59c-45d5-a680-4eecd06c33f5</guid><dc:creator><![CDATA[Henri Pera]]></dc:creator><pubDate>Thu, 16 Jul 2026 00:06:49 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/1952d80cbff83e29e1552b84cdbbcdaff5c164ac4697c07d3aa4d989f3108b58/eyJlcGlzb2RlSWQiOiIwNDc3YTVhMy1jNTljLTQ1ZDUtYTY4MC00ZWVjZDA2YzMzZjUiLCJwb2RjYXN0SWQiOiIyYjQ0MzQ1My0zYmYwLTQzMDctYThjZC03MjJjMTc1ZDIyMTIiLCJhY2NvdW50SWQiOiI2YTRiZjMwZGVlYjg1ZTYwM2VjNjlhMGEiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1ODA2ZTk5YmZlOGQ5MWY1NTU5YmIyL2hlbnJpLXBlcmFzLXN0dWRpby1jb21wb3Nlci0yMDI2LTctMTZfXzAtMTctMTMubXAzIn0=.mp3" length="35633676" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/episodes/0477a5a3-c59c-45d5-a680-4eecd06c33f5/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers Tasha Preisner&apos;s journey from Jiu Jitsu to founding DeMar Consulting Group, her insights on financial blind spots, and the importance of bookkeeping and understanding financial reports for entrepreneurs.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Prioritize good bookkeeping&lt;/li&gt;&lt;li&gt;Outsource bookkeeping to a qualified accountant&lt;/li&gt;&lt;li&gt;Regularly review profit and loss and balance sheet&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Jiu Jitsu and Tax Expertise&lt;/li&gt;&lt;li&gt;02:55 From Jiu Jitsu to Accounting&lt;/li&gt;&lt;li&gt;05:07 Founding the Mark Consulting Group&lt;/li&gt;&lt;li&gt;07:27 Financial Blind Spots and Bookkeeping&lt;/li&gt;&lt;li&gt;15:14 Understanding Financial Reports&lt;br /&gt;&lt;br /&gt;Connect with Tasha: https://demarconsultinggroup.com&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:18:34</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/2b443453-3bf0-4307-a8cd-722c175d2212/logos/8e1f6dc8-7280-4bd3-b2ad-6be59833393a.png"/><itunes:title>Your Numbers Are Lying to You</itunes:title><itunes:episodeType>full</itunes:episodeType></item></channel></rss>