<![CDATA[Hospitality Unfiltered With Elizabeth]]>Hospitality is changing. The question is: are we changing with it?

Welcome to Hospitality Unfiltered with Elizabeth, the podcast about what’s really happening inside the hospitality industry, and where we need to go next.

I’m Elizabeth, and after nearly 30 years working in hospitality across hotels, resorts, restaurants, sales, marketing, consulting, and executive recruitment, I’ve seen this industry from just about every angle. I’ve watched brands rise, trends disappear, great leaders transform businesses, and companies get stuck doing things a certain way simply because “that’s how we’ve always done it.”

This podcast is where we talk about all of it.

From the changing expectations of today’s traveler and the future of luxury hospitality to leadership, hiring, sales, marketing, guest experience, relevance, and the decisions happening behind closed doors, nothing is off the table.

Some episodes will challenge conventional thinking. Some will tell stories from inside the industry. And some may make you rethink what great hospitality actually looks like.

Because occupancy, ADR and RevPAR matter, but they’re not the whole story anymore.

The hospitality companies that thrive in the years ahead will be the ones willing to evolve, stay curious, take risks, create experiences people actually remember, and occasionally admit that the old way simply isn’t working anymore.

No corporate talking points. No perfectly polished answers.

Just experience, perspective, a little humor, and candid conversations about an industry I still believe is one of the greatest businesses in the world.

This is Hospitality Unfiltered with Elizabeth.

Let’s talk about what everyone else is thinking.

]]>emgrillosconsulting.comRiverside.fm (https://riverside.com)Sat, 26 Sep 2026 05:17:49 GMTTue, 15 Sep 2026 03:21:18 GMT60Elizabeth Grillos<p><b>Hospitality is changing. The question is: are we changing with it?</b></p><p></p><p>Welcome to <b>Hospitality Unfiltered with Elizabeth</b>, the podcast about what’s really happening inside the hospitality industry, and where we need to go next.</p><p></p><p>I’m Elizabeth, and after nearly 30 years working in hospitality across hotels, resorts, restaurants, sales, marketing, consulting, and executive recruitment, I’ve seen this industry from just about every angle. I’ve watched brands rise, trends disappear, great leaders transform businesses, and companies get stuck doing things a certain way simply because “that’s how we’ve always done it.”</p><p></p><p>This podcast is where we talk about all of it.</p><p></p><p>From the changing expectations of today’s traveler and the future of luxury hospitality to leadership, hiring, sales, marketing, guest experience, relevance, and the decisions happening behind closed doors, nothing is off the table.</p><p></p><p>Some episodes will challenge conventional thinking. Some will tell stories from inside the industry. And some may make you rethink what great hospitality actually looks like.</p><p></p><p>Because occupancy, ADR and RevPAR matter, but they’re not the whole story anymore.</p><p></p><p>The hospitality companies that thrive in the years ahead will be the ones willing to evolve, stay curious, take risks, create experiences people actually remember, and occasionally admit that the old way simply isn’t working anymore.</p><p></p><p>No corporate talking points. No perfectly polished answers.</p><p>Just experience, perspective, a little humor, and candid conversations about an industry I still believe is one of the greatest businesses in the world.</p><p></p><p>This is <b>Hospitality Unfiltered with Elizabeth</b>.</p><p></p><p>Let’s talk about what everyone else is thinking.</p>episodicElizabeth Grilloselizabeth@emgrillosconsulting.comno<![CDATA[Adapt or Fade ]]>Hospitality is changing faster than ever and the old playbook isn’t going to save you.

Guests are changing. Technology is changing. Expectations are changing. AI is changing the way we work, market, sell, and connect. And yet, too many hotels and hospitality leaders are still doing things the way they’ve always been done.

In this episode of Hospitality Unfiltered with Elizabeth, Elizabeth gets real about what it takes to stay relevant in an industry where standing still can be the fastest way to get left behind.

From embracing new technology and rethinking the guest experience to developing stronger leaders, building meaningful connections, and understanding what today’s travelers actually value.

Adaptation isn’t a buzzword. It’s a business strategy.

Because in hospitality, you have a choice:

Adapt or fade

emgrillosconsulting.com

elizabeth@emgrillosconsulting.com



]]>973ab014-d306-4d54-8b2d-b1f290d33ffdFri, 25 Sep 2026 20:15:49 GMT<p>Hospitality is changing faster than ever and the old playbook isn’t going to save you.</p><p>Guests are changing. Technology is changing. Expectations are changing. AI is changing the way we work, market, sell, and connect. And yet, too many hotels and hospitality leaders are still doing things the way they’ve always been done.</p><p>In this episode of <b><strong>Hospitality Unfiltered with Elizabeth</strong></b>, Elizabeth gets real about what it takes to stay relevant in an industry where standing still can be the fastest way to get left behind.</p><p>From embracing new technology and rethinking the guest experience to developing stronger leaders, building meaningful connections, and understanding what today’s travelers actually value.</p><p><b><strong>Adaptation isn’t a buzzword. It’s a business strategy.</strong></b></p><p>Because in hospitality, you have a choice:</p><p><b><strong>Adapt or fade</strong></b></p><p><b><strong>emgrillosconsulting.com </strong></b></p><p><a href="mailto:elizabeth@emgrillosconsulting.com" rel="noopener noreferrer nofollow"><b><strong>elizabeth@emgrillosconsulting.com</strong></b></a></p><p><br /></p><p><br /></p>no00:12:23Adapt or Fade full<![CDATA[Start Selling The Experience ]]>Beautiful hotels are everywhere—but beautiful doesn’t always mean memorable.

In Start Selling the Experience, Elizabeth breaks down why hospitality brands need to stop marketing rooms, restaurants, pools, and amenities—and start selling the way a guest will feel when they’re there.

Drawing on nearly three decades in hospitality marketing, Elizabeth explores how storytelling, emotion, personality, and authentic experiences can turn a beautiful property into a brand people actually remember—and want to book.

Because guests don’t just buy a hotel room. 

They buy the experience.

emgrillosconsulting.com

elizabeth@emgrillosconsulting.com

]]>91099473-fd4d-421c-8049-076e0312d3efWed, 16 Sep 2026 23:23:58 GMT<p>Beautiful hotels are everywhere—but beautiful doesn’t always mean memorable.</p><p></p><p>In <b>Start Selling the Experience</b>, Elizabeth breaks down why hospitality brands need to stop marketing rooms, restaurants, pools, and amenities—and start selling the way a guest will <b>feel</b> when they’re there.</p><p></p><p>Drawing on nearly three decades in hospitality marketing, Elizabeth explores how storytelling, emotion, personality, and authentic experiences can turn a beautiful property into a brand people actually remember—and want to book.</p><p></p><p>Because guests don’t just buy a hotel room. </p><p></p><p><b>They buy the experience.</b></p><p></p><p><a rel="noopener noreferrer nofollow" href="http://emgrillosconsulting.com" target="_blank"><b>emgrillosconsulting.com</b></a><b> </b></p><p><b>elizabeth@emgrillosconsulting.com</b></p>no00:19:5311Start Selling The Experience full<![CDATA[Welcome to Hospitality Unfiltered with Elizabeth]]>Welcome to Hospitality Unfiltered with Elizabeth, where we talk about the hospitality industry the way it really is.

After 25+ years in hotels, I’ve seen the magic, the madness, the incredible people, and plenty of things we probably need to talk about. From leadership and service to sales, travel, careers, and what’s changing in our industry, nothing is off limits.

Real stories. Real opinions. No corporate script.

If you work in hospitality, love hotels, or simply want to know what really happens behind the scenes, welcome. Let’s get unfiltered.

]]>d8b79e8b-8349-4081-8737-8fb0fef45923Tue, 15 Sep 2026 14:36:59 GMT<p>Welcome to <b>Hospitality Unfiltered with Elizabeth</b>, where we talk about the hospitality industry the way it really is.</p><p></p><p>After 25+ years in hotels, I’ve seen the magic, the madness, the incredible people, and plenty of things we probably need to talk about. From leadership and service to sales, travel, careers, and what’s changing in our industry, nothing is off limits.</p><p></p><p>Real stories. Real opinions. No corporate script.</p><p></p><p>If you work in hospitality, love hotels, or simply want to know what really happens behind the scenes, welcome. <b>Let’s get unfiltered.</b></p>no00:02:05Welcome to Hospitality Unfiltered with Elizabethtrailer