Robert, a seasoned executive coach who has travelled to 95 countries and counting, shares his passion for enabling the transformation of organisations through coaching. He discusses the vital work of ICF Coaching in Organisations—a mission to support entities from corporate offices to government agencies in building their coaching capabilities.

Key Discussion Points:

• The AI Revolution: Robert offers a sneak peek into the Future of Work and how AI will be integrated into everything we do. He explains how AI-enabled coaching can supplement human coaching and help democratise the experience, making it available to everyone in an organisation.
• The Human Touch versus The Algorithm: As AI tools like ChatGPT become everyday companions, Robert, a self-confessed "people person" , admits to his growing attachment to AI for research , but believes that human coaching is not going to go away. He explores the subtle differences, such as a coach's powerful use of silence and pause, that an AI coach has yet to master.
• Confronting Resistance: Robert shares his surprise that some coaches are still resisting or fearful of using AI, arguing that it is not the AI itself, but a person using AI who might become more effective. He frames the adoption of AI as a change management initiative best navigated with a coach.
• Building a Coaching Culture: The biggest challenge for organisations is often the lack of funding , which Robert counters with the necessity of providing metrics and ROI (Return on Investment) using indicators like engagement, turnover, and profitability.
• The ICF Toolkit: Discover the resources ICF Coaching in Organisations provides to help companies build internal coaching capabilities , including their Coaching Culture Compass — an assessment that identifies the delta (gap) between what a company promotes and what employees actually perceive.

Tune in to hear why those organisations who invest in a robust coaching culture are by far more successful and why the future of great mentorship will be the integration of all coaching modalities.