<![CDATA[The InfoTech Podcast]]>Interviews with MSP industry leaders about the intersection of business and technology.

]]>https://podcast.infotechil.com/Riverside.fm (https://riverside.com)Tue, 25 Aug 2026 18:03:12 GMTTue, 18 Aug 2026 21:19:47 GMT60Jimmy Huber<p>Interviews with MSP industry leaders about the intersection of business and technology.</p>episodicJimmy Huberjimmy@infotechil.comno<![CDATA[Brent Gallo - Hire a Cyber Pro]]>In this episode, Brent Gallo shares insights on cybersecurity compliance, especially focusing on the CMMC framework, its importance for defense contractors, and how small businesses can navigate the complex landscape of cybersecurity regulations and assessments.

https://www.hireacyberpro.com/oscreadinessworkshop

https://www.nist.gov/itl/ai-risk-management-framework/nist-ai-rmf-playbook

https://www.nist.gov/itl/ai-risk-management-framework


]]>90639df1-1d96-441d-a792-a8c53b24eaddTue, 25 Aug 2026 15:12:57 GMT<p>In this episode, Brent Gallo shares insights on cybersecurity compliance, especially focusing on the CMMC framework, its importance for defense contractors, and how small businesses can navigate the complex landscape of cybersecurity regulations and assessments.<br /></p><p><a rel="noopener noreferrer nofollow" href="https://www.hireacyberpro.com/oscreadinessworkshop" target="_blank">https://www.hireacyberpro.com/oscreadinessworkshop</a></p><p><a rel="noopener noreferrer nofollow" href="https://www.nist.gov/itl/ai-risk-management-framework/nist-ai-rmf-playbook" target="_blank">https://www.nist.gov/itl/ai-risk-management-framework/nist-ai-rmf-playbook</a></p><p><a rel="noopener noreferrer nofollow" href="https://www.nist.gov/itl/ai-risk-management-framework" target="_blank">https://www.nist.gov/itl/ai-risk-management-framework</a></p><p><br /></p>no00:34:25Brent Gallo - Hire a Cyber Profull<![CDATA[Nussbaum Transportation]]>Send us Fan Mail

]]>Buzzsprout-19028823Thu, 23 Apr 2026 16:00:00 GMT<p><a href="https://www.buzzsprout.com/2036225/fan_mail/new" rel="noopener noreferrer nofollow" target="_blank">Send us Fan Mail</a></p> no00:30:54Nussbaum Transportationfull<![CDATA[Eddie Yi - Ditans Group]]>In this episode, Eddie Yi shares insights on how small and mid-sized businesses can leverage AI, digital marketing, and operational strategies to scale effectively. We explore innovative marketing tactics, the importance of content, and practical solutions for business growth.

DitansGroup.com

Eddie Yi:

LinkedIn

]]>Buzzsprout-19472141Fri, 31 Jul 2026 05:00:00 GMT<p>In this episode, Eddie Yi shares insights on how small and mid-sized businesses can leverage AI, digital marketing, and operational strategies to scale effectively. We explore innovative marketing tactics, the importance of content, and practical solutions for business growth.<br /><br /></p><p><a rel="noopener noreferrer nofollow" href="https://ditansgroup.com/" target="_blank">DitansGroup.com</a><br /><br /></p><p><b>Eddie Yi:</b></p><p><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/eddie-yi/" target="_blank">LinkedIn</a></p>no00:33:33Eddie Yi - Ditans Groupfull<![CDATA[Andrew Vaughan - CMIT Solutions]]>In this episode, Andrew Vaughan shares his journey from tech startup to local MSP owner, emphasizing the importance of community engagement, personalized service, and niche specialization in growing a successful business.

CMIT Glendale


Andrew Vaughan:

andrewvaughan.co

LinkedIn

]]>Buzzsprout-19508294Fri, 07 Aug 2026 05:00:00 GMT<p>In this episode, Andrew Vaughan shares his journey from tech startup to local MSP owner, emphasizing the importance of community engagement, personalized service, and niche specialization in growing a successful business.<br /><br /><a rel="noopener noreferrer nofollow" href="https://cmitsolutions.com/glendale-ca-1236/" target="_blank">CMIT Glendale</a></p><p><br /></p><p><b>Andrew Vaughan:</b></p><p><a rel="noopener noreferrer nofollow" href="https://andrewvaughan.co/" target="_blank">andrewvaughan.co</a></p><p><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/andrew-vaughan-vtg/" target="_blank">LinkedIn</a></p>no00:30:50Andrew Vaughan - CMIT Solutionsfull<![CDATA[Matt Kinsey - IT Fusion]]>Merging companies can be a daunting task, especially in the fast-paced IT industry. How do you ensure a smooth transition while maintaining productivity? In this post, I’ll share insights from my conversation with Matt Kinsey, an expert in the field. With a unique background in corporate IT and entrepreneurial ventures, Matt provides valuable lessons on successful mergers and what it takes to thrive after combining forces.

Matt's MSP:  https://itfusiontech.com/

]]>Buzzsprout-19313125Fri, 19 Jun 2026 13:00:00 GMT<p>Merging companies can be a daunting task, especially in the fast-paced IT industry. How do you ensure a smooth transition while maintaining productivity? In this post, I’ll share insights from my conversation with Matt Kinsey, an expert in the field. With a unique background in corporate IT and entrepreneurial ventures, Matt provides valuable lessons on successful mergers and what it takes to thrive after combining forces.</p><p></p><p>Matt's MSP:  <b>https://itfusiontech.com/</b></p>no00:41:04Matt Kinsey - IT Fusionfull<![CDATA[Richard Titus - Kimono]]>In this episode, Richard Titus shares his extraordinary journey from early tech experimentation and music production to founding innovative AI contact management solutions. Discover how his diverse experiences and resilience led to the creation of Kimono, a cutting-edge platform transforming contact data management with AI.


Kimono - Contact Management Platform - https://go.getkimono.com


Richard Titus:

LinkedIn - https://www.linkedin.com/in/rxdxt/

Instagram - https://www.instagram.com/rxdxt/

Facebook - https://www.facebook.com/Rxdxt

X - https://x.com/richardtitus

]]>Buzzsprout-19391744Fri, 03 Jul 2026 05:00:00 GMT<p>In this episode, Richard Titus shares his extraordinary journey from early tech experimentation and music production to founding innovative AI contact management solutions. Discover how his diverse experiences and resilience led to the creation of Kimono, a cutting-edge platform transforming contact data management with AI.</p><p><b><br />Kimono - </b>Contact Management Platform<b> - https://go.getkimono.com</b></p><p><br /></p><p><b>Richard Titus:</b></p><p>LinkedIn<b> - </b><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/rxdxt/" target="_blank"><b>https://www.linkedin.com/in/rxdxt/</b></a></p><p>Instagram - <a rel="noopener noreferrer nofollow" href="https://www.instagram.com/rxdxt/" target="_blank"><b>https://www.instagram.com/rxdxt/</b></a></p><p>Facebook - <a rel="noopener noreferrer nofollow" href="https://www.facebook.com/Rxdxt" target="_blank"><b>https://www.facebook.com/Rxdxt</b></a></p><p>X - <a rel="noopener noreferrer nofollow" href="https://x.com/richardtitus" target="_blank"><b>https://x.com/richardtitus</b></a><br /><br /></p>no00:39:17Richard Titus - Kimonofull<![CDATA[Randall Martinez - IT Pros Management]]>In this insightful interview, Randall Martinez shares his journey from military service to becoming a leading figure in IT and business consulting. Discover how he leverages military discipline, family values, and AI technology to grow his MSP and empower clients in a rapidly evolving digital landscape.

Randall's book:  AI Unlocked

]]>Buzzsprout-19110343Thu, 07 May 2026 13:00:00 GMT<p>In this insightful interview, Randall Martinez shares his journey from military service to becoming a leading figure in IT and business consulting. Discover how he leverages military discipline, family values, and AI technology to grow his MSP and empower clients in a rapidly evolving digital landscape.</p><p></p><p>Randall's book:  <a rel="noopener noreferrer nofollow" href="https://itprossolutions.com/book-registration-page-1621" target="_blank">AI Unlocked</a></p>no00:38:48Randall Martinez - IT Pros Managementfull<![CDATA[Scott Beck - Becktek]]>In this insightful interview, Scott Beck shares his journey from radio to cybersecurity, emphasizing the importance of mindset, networking, and continuous learning for business growth. Discover practical tips on overcoming fears, building referral systems, and leveraging peer groups to scale your IT business effectively.

Beck Tech Online - https://becktech.ca
Pumpkin Plan by Mike McAllowitz - https://www.amazon.com/Pumpkin-Plan-Grow-Big-Pumpkins/dp/1591844884
Profit First by Mike Michalowicz - https://www.amazon.com/Profit-First-Transform-Your-Business/dp/0735214140
Never Split the Difference by Chris Voss - https://www.amazon.com/Never-Split-Difference-negotiating-anything/dp/0062407807


]]>Buzzsprout-19319917Fri, 26 Jun 2026 13:00:00 GMT<p>In this insightful interview, Scott Beck shares his journey from radio to cybersecurity, emphasizing the importance of mindset, networking, and continuous learning for business growth. Discover practical tips on overcoming fears, building referral systems, and leveraging peer groups to scale your IT business effectively.</p><p></p><p>Beck Tech Online - <b>https://becktech.ca</b><br />Pumpkin Plan by Mike McAllowitz - <b>https://www.amazon.com/Pumpkin-Plan-Grow-Big-Pumpkins/dp/1591844884</b><br />Profit First by Mike Michalowicz - <b>https://www.amazon.com/Profit-First-Transform-Your-Business/dp/0735214140</b><br />Never Split the Difference by Chris Voss - <b>https://www.amazon.com/Never-Split-Difference-negotiating-anything/dp/0062407807</b><br /><br /><br /></p>no00:39:25Scott Beck - Becktekfull<![CDATA[Chris Parmigiani - CMIT]]>In this episode, Chris Parmigiani shares his unique journey from corporate America to IT solutions, emphasizing the importance of trust, proactive processes, and continuous improvement in building a successful MSP business. Discover practical insights on client relationships, leveraging AI responsibly, and scaling with a customer-centric approach.

Chris Parmigiani:

LinkedIn - https://www.linkedin.com/in/chris-parmigiani-6768802/

]]>Buzzsprout-19398145Fri, 10 Jul 2026 05:00:00 GMT<p>In this episode, Chris Parmigiani shares his unique journey from corporate America to IT solutions, emphasizing the importance of trust, proactive processes, and continuous improvement in building a successful MSP business. Discover practical insights on client relationships, leveraging AI responsibly, and scaling with a customer-centric approach.<br /><br /></p><p><b>Chris Parmigiani:</b></p><p>LinkedIn<b> - </b><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/chris-parmigiani-6768802/" target="_blank"><b>https://www.linkedin.com/in/chris-parmigiani-6768802/</b></a></p>no00:36:29Chris Parmigiani - CMITfull<![CDATA[Kevin Remde - CMIT Solutions]]>In this episode, Kevin Remde shares his extensive experience in the MSP industry, from his early days in tech to running a successful franchise. He discusses industry trends like cybersecurity and AI, the benefits of franchising, and practical advice for MSP owners looking to grow and communicate value to clients.



]]>Buzzsprout-19092144Thu, 30 Apr 2026 21:00:00 GMT<p>In this episode, Kevin Remde shares his extensive experience in the MSP industry, from his early days in tech to running a successful franchise. He discusses industry trends like cybersecurity and AI, the benefits of franchising, and practical advice for MSP owners looking to grow and communicate value to clients.</p><p><br /><br /></p>no00:30:52Kevin Remde - CMIT Solutionsfull<![CDATA[Mike Muhney - Contatta]]>In this episode, ACT! and Contatta co-founder Mike Muhney—a true CRM pioneer—shares his journey from IBM sales training to building a software industry centered on relationships. Tune in for masterclass insights on navigating failure, the art of relationship building, and what the future holds for CRM and social media.

ACT!

Contatta

Mike Muhney:

mike@contatta.com

LinkedIn

]]>Buzzsprout-19432877Fri, 17 Jul 2026 05:00:00 GMT<p>In this episode, ACT! and Contatta co-founder Mike Muhney—a true CRM pioneer—shares his journey from IBM sales training to building a software industry centered on relationships. Tune in for masterclass insights on navigating failure, the art of relationship building, and what the future holds for CRM and social media. <br /><br /><a rel="noopener noreferrer nofollow" href="https://act.com" target="_blank">ACT!</a></p><p><a rel="noopener noreferrer nofollow" href="https://contatta.com" target="_blank">Contatta</a></p><p><b>Mike Muhney:</b></p><p>mike@contatta.com</p><p><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/mikemuhney/" target="_blank">LinkedIn</a></p>no00:38:49Mike Muhney - Contattafull<![CDATA[John Svazic - EliteSec]]>In this episode, cybersecurity expert John Svazic shares insights into penetration testing, the importance of trust in security services, and how AI is impacting cybersecurity practices. Perfect for business leaders and tech enthusiasts alike.

EliteSec


John Svazic:

LinkedIn

]]>Buzzsprout-19581189Fri, 14 Aug 2026 05:00:00 GMT<p>In this episode, cybersecurity expert John Svazic shares insights into penetration testing, the importance of trust in security services, and how AI is impacting cybersecurity practices. Perfect for business leaders and tech enthusiasts alike.<br /><br /><a rel="noopener noreferrer nofollow" href="https://elitesec.io/" target="_blank">EliteSec</a></p><p><br /></p><p><b>John Svazic:</b></p><p><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/jsvazic/" target="_blank">LinkedIn</a></p>no00:42:57John Svazic - EliteSecfull<![CDATA[Dr. Arshavir Blackwell - YourVoiceCraft]]>In this episode, we explore the cutting-edge of AI with Dr. Arshavir Blackwell, a pioneer with 30 years of experience. We discuss local large language models, voice personalization, security, and the future of AI tools that can transform content creation and business workflows.


YourVoiceCraft


Dr. Arshavir Blackwell:

LinkedIn

Arshavir.com

]]>Buzzsprout-19471858Fri, 24 Jul 2026 05:00:00 GMT<p>In this episode, we explore the cutting-edge of AI with Dr. Arshavir Blackwell, a pioneer with 30 years of experience. We discuss local large language models, voice personalization, security, and the future of AI tools that can transform content creation and business workflows.</p><p><br /></p><p><a rel="noopener noreferrer nofollow" href="https://yourvoicecraft.ai/" target="_blank">YourVoiceCraft</a></p><p><br /></p><p><b>Dr. Arshavir Blackwell:</b></p><p><a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/arshavirblackwell/" target="_blank">LinkedIn</a><br /><br /><a rel="noopener noreferrer nofollow" href="https://arshavir.com/" target="_blank">Arshavir.com</a></p>no00:31:04Dr. Arshavir Blackwell - YourVoiceCraftfull<![CDATA[David Bennett - Connections for Business]]>As an MSP (Managed Service Provider) owner, you may find yourself at a plateau, unsure of how to scale your business effectively. In this post, we will explore key insights shared by David Bennett, an experienced MSP owner, on overcoming common growth challenges and building a sustainable business model. If you're a leader in the MSP space looking to elevate your business, this post is tailored for you.

David's MSP:  http://www.connections.com

Books mentioned:

  • The E-Myth (Michael Gerber) – https://www.amazon.com/dp/0887307280
  • The Great Game of Business (Jack Stack) – https://www.amazon.com/dp/038547525X
  • The Go-Giver (Bob Burg, John David Mann) – https://www.amazon.com/dp/159184200X
]]>Buzzsprout-19312817Fri, 12 Jun 2026 13:00:00 GMT<p>As an MSP (Managed Service Provider) owner, you may find yourself at a plateau, unsure of how to scale your business effectively. In this post, we will explore key insights shared by David Bennett, an experienced MSP owner, on overcoming common growth challenges and building a sustainable business model. If you're a leader in the MSP space looking to elevate your business, this post is tailored for you.</p><p></p><p>David's MSP:  <a rel="noopener noreferrer nofollow" href="http://www.connections.com/" target="_blank"><b>http://www.connections.com<br /></b></a><b><br /></b>Books mentioned:</p><ul><li>The E-Myth (Michael Gerber) – https://www.amazon.com/dp/0887307280</li><li>The Great Game of Business (Jack Stack) – https://www.amazon.com/dp/038547525X</li><li>The Go-Giver (Bob Burg, John David Mann) – https://www.amazon.com/dp/159184200X</li></ul>no00:34:52David Bennett - Connections for Businessfull<![CDATA[Tom Gersic - YouEx.ai]]>In this episode, Tom Gersic, founder of YouEx.ai, shares insights on how AI can enhance sales and lead generation processes without replacing human interaction. He discusses his extensive enterprise background, the development of his AI-driven platform, and practical strategies for sales teams to leverage AI for faster, smarter outreach.

youex.ai

Ask the AI chat agent on the website for a 50% off discount!


]]>Buzzsprout-19283277Fri, 05 Jun 2026 13:00:00 GMT<p>In this episode, Tom Gersic, founder of YouEx.ai, shares insights on how AI can enhance sales and lead generation processes without replacing human interaction. He discusses his extensive enterprise background, the development of his AI-driven platform, and practical strategies for sales teams to leverage AI for faster, smarter outreach.</p><p></p><p><a rel="noopener noreferrer nofollow" href="https://www.youex.ai/" target="_blank">youex.ai</a></p><p>Ask the AI chat agent on the website for a 50% off discount!</p><p><br /></p>no00:31:12Tom Gersic - YouEx.aifull<![CDATA[Oscar Diaz - Tecbound]]>In this episode, Oscar Diaz shares his journey from Venezuela to leading Techbound across Canada and into the US. He discusses scaling a tech business, building trust in underserved markets like First Nation police services, and navigating the opportunities and challenges of AI adoption.


https://tecbound.com/book-a-call/

]]>Buzzsprout-19164706Tue, 19 May 2026 14:00:00 GMT<p>In this episode, Oscar Diaz shares his journey from Venezuela to leading Techbound across Canada and into the US. He discusses scaling a tech business, building trust in underserved markets like First Nation police services, and navigating the opportunities and challenges of AI adoption.</p><p><br />https://tecbound.com/book-a-call/</p>no00:33:56Oscar Diaz - Tecboundfull