<![CDATA[CXOforce]]>CXOforce: Digital transformation and enterprise strategy, straight from the leaders driving it.

We sit down with C-suite executives and industry disruptors to unpack the technology decisions shaping modern business. No fluff, just actionable insight.

Leader Spotlights
In-depth conversations with top executives on the strategies and tech-forward playbooks behind their success.

Tech Pulses
Occasional weekday breakdowns of breaking tech trends, emerging tools, and key digital news from your co-hosts.

Subscribe to CXOforce to stay ahead of the curve.

]]>https://thecxoforce.comRiverside.fm (https://riverside.com)Sun, 08 Nov 2026 01:28:40 GMTTue, 03 Nov 2026 06:01:37 GMT60Enterprise Strategy & Digital Transformation<p>CXOforce: Digital transformation and enterprise strategy, straight from the leaders driving it.<br /><br />We sit down with C-suite executives and industry disruptors to unpack the technology decisions shaping modern business. No fluff, just actionable insight.<br /><br />Leader Spotlights<br />In-depth conversations with top executives on the strategies and tech-forward playbooks behind their success.<br /><br />Tech Pulses<br />Occasional weekday breakdowns of breaking tech trends, emerging tools, and key digital news from your co-hosts.<br /><br />Subscribe to CXOforce to stay ahead of the curve.<br /><br /></p>episodicEnterprise Strategy & Digital Transformationmichael@growforce.techno<![CDATA[AI in College Admissions: Excited, Afraid, or Both? with Mark Farrell, Enrollment Rx]]>AI in college admissions: are teams excited, afraid, or both? "All of the above," says Mark Farrell.


Deepish Adwani sits down with Mark Farrell, Business Enablement Manager at Enrollment Rx, who has spent almost eight years helping colleges and universities get more from their admissions process, from the first lead all the way to enrollment.


What we talk about:


Why every institution is at a different stage with AI, and how guardrails address the early fears

Why almost anything done with a mouse and keyboard can be automated, and why choosing the right tool is the hard part

Writing down what success looks like before a project starts, then checking the numbers after go-live

Why the human starts the loop, and when it's safe to step back

Why clean, connected data has to come before AI

A real use case: evaluating transfer transcripts with Agentforce

His advice for hesitant enrollment leaders: learn what's out there, then talk to someone who already uses AI


Thank you, Mark, for such a practical conversation.


Enrollment Rx: https://www.enrollmentrx.com/


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=46jj7KAgkXIbe8dbde4-757e-4231-9a02-26d59d635c6bThu, 05 Nov 2026 18:27:56 GMT<p>AI in college admissions: are teams excited, afraid, or both? "All of the above," says Mark Farrell.</p><p><br /></p><p>Deepish Adwani sits down with Mark Farrell, Business Enablement Manager at Enrollment Rx, who has spent almost eight years helping colleges and universities get more from their admissions process, from the first lead all the way to enrollment.</p><p><br /></p><p>What we talk about:</p><p><br /></p><p>Why every institution is at a different stage with AI, and how guardrails address the early fears</p><p>Why almost anything done with a mouse and keyboard can be automated, and why choosing the right tool is the hard part</p><p>Writing down what success looks like before a project starts, then checking the numbers after go-live</p><p>Why the human starts the loop, and when it's safe to step back</p><p>Why clean, connected data has to come before AI</p><p>A real use case: evaluating transfer transcripts with Agentforce</p><p>His advice for hesitant enrollment leaders: learn what's out there, then talk to someone who already uses AI</p><p><br /></p><p>Thank you, Mark, for such a practical conversation.</p><p><br /></p><p>Enrollment Rx: <a href="https://www.enrollmentrx.com/" rel="noopener noreferrer nofollow">https://www.enrollmentrx.com/</a></p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:24:5714AI in College Admissions: Excited, Afraid, or Both? with Mark Farrell, Enrollment Rxfull<![CDATA[How Do You Keep the Fan Experience Flawless When Tech Can't Fail?]]>How do you run a world-class arena with no future public funding to fall back on? Andrew, CTO of Trail Drive Management, the nonprofit that runs Ariat Arena (formerly Dickies Arena) in Fort Worth, joins the CXOforce Podcast to talk about how its unusual structure shapes every tech decision.


In this episode:

Run it like a business, use the nonprofit perks. Tax-exempt status and nonprofit tech pricing stretch every dollar.


Keep critical IT in-house. The team grew from 2 to 10, because Wi-Fi failing at 7pm on a concert night can't wait until Monday.


Test vendors small. Sometimes that means a single two-week event before any long-term deal.


Mergers are about people. With 70+ staff joining from the Will Rogers Center, the plan is to listen for a year before making big changes.


Rebranding is an IT project. They're using AI agents to find every place the old name still lives.


Train top-down. Leaders learn the tools first, then teach their teams.


Thanks, Andrew! Pleasure having you on. 🀝


https://ariatarena.com/


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=xdcn530UqvI6abc68c4-18b2-4fa4-9bee-5b8754c8ee12Thu, 05 Nov 2026 18:24:43 GMT<p>How do you run a world-class arena with no future public funding to fall back on? Andrew, CTO of Trail Drive Management, the nonprofit that runs Ariat Arena (formerly Dickies Arena) in Fort Worth, joins the CXOforce Podcast to talk about how its unusual structure shapes every tech decision.</p><p><br /></p><p>In this episode:</p><p>Run it like a business, use the nonprofit perks. Tax-exempt status and nonprofit tech pricing stretch every dollar.</p><p><br /></p><p>Keep critical IT in-house. The team grew from 2 to 10, because Wi-Fi failing at 7pm on a concert night can't wait until Monday.</p><p><br /></p><p>Test vendors small. Sometimes that means a single two-week event before any long-term deal.</p><p><br /></p><p>Mergers are about people. With 70+ staff joining from the Will Rogers Center, the plan is to listen for a year before making big changes.</p><p><br /></p><p>Rebranding is an IT project. They're using AI agents to find every place the old name still lives.</p><p><br /></p><p>Train top-down. Leaders learn the tools first, then teach their teams.</p><p><br /></p><p>Thanks, Andrew! Pleasure having you on. 🀝</p><p><br /></p><p><a href="https://ariatarena.com/" rel="noopener noreferrer nofollow">https://ariatarena.com/</a></p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:26:4513How Do You Keep the Fan Experience Flawless When Tech Can't Fail?full<![CDATA[Storytelling Sells Products. Stories Change Habits. | Connie Kwan]]>Great products don't sell themselves. Stories do.


On this episode of the 91force Digital Transformation Podcast, we sit down with Connie Kwan, a product leader who has worked at Microsoft and Atlassian, served as chief product officer at several startups, and worked across health tech, crypto and semiconductors. She's now the author of the upcoming book Story Habits, about identity-focused habit change.


In this conversation:


πŸ”Ή Why product management is really storytelling: you have responsibility without authority.

πŸ”Ή How to tailor your pitch to the persona: CTO, CMO, HR, or an engineer who just wants the comparison table.

πŸ”Ή The four storyteller personality types, and why your messages may not be landing with your boss.

πŸ”Ή What to do when you're telling the wrong story: pause, then go back to the question.

πŸ”Ή Getting found by AI: build out your FAQ so ChatGPT, Claude and Gemini cite you first.

πŸ”Ή Targeted outreach versus buying cheap leads: finding buying signals in forums, Slack groups and communities.

πŸ”Ή Building an AI coach as an MVP in two weeks, plus why your chatbot needs guardrails.

πŸ”Ή Why habit change is a motivation problem, not a discipline problem.

πŸ”Ή The anchor-and-balloon method: tying new habits to the values you already have.

πŸ”Ή Her advice for startups: ask qualified customers what they love and hate about your product. Negative feedback is the gold.


Connie's YouTube: https://www.youtube.com/@connie-kwan

Connie's LinkedIn: https://www.linkedin.com/in/conniekwan


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=5OFE-bdY9E4a74849e2-e6a1-4026-82af-2852db6482d0Thu, 05 Nov 2026 18:22:58 GMT<p>Great products don't sell themselves. Stories do.</p><p><br /></p><p>On this episode of the 91force Digital Transformation Podcast, we sit down with Connie Kwan, a product leader who has worked at Microsoft and Atlassian, served as chief product officer at several startups, and worked across health tech, crypto and semiconductors. She's now the author of the upcoming book Story Habits, about identity-focused habit change.</p><p><br /></p><p>In this conversation:</p><p><br /></p><p>πŸ”Ή Why product management is really storytelling: you have responsibility without authority.</p><p>πŸ”Ή How to tailor your pitch to the persona: CTO, CMO, HR, or an engineer who just wants the comparison table.</p><p>πŸ”Ή The four storyteller personality types, and why your messages may not be landing with your boss.</p><p>πŸ”Ή What to do when you're telling the wrong story: pause, then go back to the question.</p><p>πŸ”Ή Getting found by AI: build out your FAQ so ChatGPT, Claude and Gemini cite you first.</p><p>πŸ”Ή Targeted outreach versus buying cheap leads: finding buying signals in forums, Slack groups and communities.</p><p>πŸ”Ή Building an AI coach as an MVP in two weeks, plus why your chatbot needs guardrails.</p><p>πŸ”Ή Why habit change is a motivation problem, not a discipline problem.</p><p>πŸ”Ή The anchor-and-balloon method: tying new habits to the values you already have.</p><p>πŸ”Ή Her advice for startups: ask qualified customers what they love and hate about your product. Negative feedback is the gold.</p><p><br /></p><p>Connie's YouTube: <a href="https://www.youtube.com/@connie-kwan" rel="noopener noreferrer nofollow">https://www.youtube.com/@connie-kwan</a></p><p>Connie's LinkedIn: <a href="https://www.linkedin.com/in/conniekwan" rel="noopener noreferrer nofollow">https://www.linkedin.com/in/conniekwan</a></p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:52:1712Storytelling Sells Products. Stories Change Habits. | Connie Kwanfull<![CDATA[Beyond Compliance: Designing Ultra-Accessible Experiences with Tech]]>What does it take to build a world where inclusion is the standard?


Nicki Purcell, CTO of Morgan's Inclusion Initiative, joins us to share how technology makes "Ultra-Accessibleβ„’" experiences possible, going beyond compliance so people of all abilities can enjoy the same experience, together.


In this episode:

β€’ An AI-powered ride that anyone can control, even without the use of their arms

β€’ Free sign-language and visual-navigation support for guests across Morgan's properties

β€’ Building a first-of-its-kind smart, accessible hotel

β€’ "Don't Make Me Think": tech that stays invisible

β€’ How nonprofits can start with AI (hint: you don't need to build it yourself)


Support Morgan's: https://morgans.org


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=B5bQM2HHW-Yefd8f9dd-3d26-406c-8fa3-6e5a858441e7Thu, 05 Nov 2026 18:21:04 GMT<p>What does it take to build a world where inclusion is the standard?</p><p><br /></p><p>Nicki Purcell, CTO of Morgan's Inclusion Initiative, joins us to share how technology makes "Ultra-Accessibleβ„’" experiences possible, going beyond compliance so people of all abilities can enjoy the same experience, together.</p><p><br /></p><p>In this episode:</p><p>β€’ An AI-powered ride that anyone can control, even without the use of their arms</p><p>β€’ Free sign-language and visual-navigation support for guests across Morgan's properties</p><p>β€’ Building a first-of-its-kind smart, accessible hotel</p><p>β€’ "Don't Make Me Think": tech that stays invisible</p><p>β€’ How nonprofits can start with AI (hint: you don't need to build it yourself)</p><p><br /></p><p>Support Morgan's: <a href="https://morgans.org" rel="noopener noreferrer nofollow">https://morgans.org</a></p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:41:5111Beyond Compliance: Designing Ultra-Accessible Experiences with Techfull<![CDATA[The End of Billable Hours with Bryan Musto, CRO at Northlight Solutions]]>The billable hour built consulting. AI is about to retire it.


Deepish Adwani sits down with Bryan Musto, Chief Revenue Officer of Northlight Solutions Group, for a candid conversation on where Salesforce consulting and the wider SI industry are headed.


What we get into:


1. Why time and materials and fixed fee are giving way to outcome-based and revenue-share models

2. How AI is rewriting the traditional SI delivery pyramid

3. Why focused, AI-enabled boutiques may out-execute the global giants

4. Trust as the real product: clear expectations, transparency, and getting on the same side of the table as the client

5. The value that starts after go-live, not before it

6. Real Agentforce ROI and the rise of agent-to-agent use cases


Whether you lead a consulting firm or buy from one, this one will change how you think about value, pricing, and trust.


New episodes regularly. Follow the show so you don't miss the next one.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=0mBWKaQTNl413ae5dc7-f521-4368-aa3b-f8009a885064Thu, 05 Nov 2026 18:19:17 GMT<p>The billable hour built consulting. AI is about to retire it.</p><p><br /></p><p>Deepish Adwani sits down with Bryan Musto, Chief Revenue Officer of Northlight Solutions Group, for a candid conversation on where Salesforce consulting and the wider SI industry are headed.</p><p><br /></p><p>What we get into:</p><p><br /></p><p>1. Why time and materials and fixed fee are giving way to outcome-based and revenue-share models</p><p>2. How AI is rewriting the traditional SI delivery pyramid</p><p>3. Why focused, AI-enabled boutiques may out-execute the global giants</p><p>4. Trust as the real product: clear expectations, transparency, and getting on the same side of the table as the client</p><p>5. The value that starts after go-live, not before it</p><p>6. Real Agentforce ROI and the rise of agent-to-agent use cases</p><p><br /></p><p>Whether you lead a consulting firm or buy from one, this one will change how you think about value, pricing, and trust.</p><p><br /></p><p>New episodes regularly. Follow the show so you don't miss the next one.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:26:4310The End of Billable Hours with Bryan Musto, CRO at Northlight Solutionsfull<![CDATA[When AI Ships the Code, Who Catches the Mistakes?]]>Microsoft just patched over 400 bugs. One left company databases wide open, no password needed, and attackers were already inside before the fix shipped.


In this episode, Michael and Deepish break down what really went wrong, and why it isn't just a Microsoft problem. It's a wake-up call for every business running in the cloud, which is basically everyone.


What we get into:


Why letting AI write and ship code without human checks invites disaster

How quality gets harder to control as companies scale

The bigger debate: is AI making us sharper, or just more dependent?

The reality of modern hackers, and why it's nothing like the movies


AI is built for speed. Judgment still belongs to people.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=-oP380CKtUodf378619-4a6c-40af-9e8a-625ce2896e07Thu, 05 Nov 2026 18:18:29 GMT<p>Microsoft just patched over 400 bugs. One left company databases wide open, no password needed, and attackers were already inside before the fix shipped.</p><p><br /></p><p>In this episode, Michael and Deepish break down what really went wrong, and why it isn't just a Microsoft problem. It's a wake-up call for every business running in the cloud, which is basically everyone.</p><p><br /></p><p>What we get into:</p><p><br /></p><p>Why letting AI write and ship code without human checks invites disaster</p><p>How quality gets harder to control as companies scale</p><p>The bigger debate: is AI making us sharper, or just more dependent?</p><p>The reality of modern hackers, and why it's nothing like the movies</p><p><br /></p><p>AI is built for speed. Judgment still belongs to people.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:11:359When AI Ships the Code, Who Catches the Mistakes?full<![CDATA[Why Most AI Bets Fail with Pietro Piga, Global Salesforce & AI Lead at ABB]]>Everyone's buying AI. Almost no one is ready for it.


Michael sits down with Pietro Piga, who leads the global Salesforce platform and AI at ABB, for an honest, hype-free look at why so many enterprise AI bets quietly fail, and what the companies getting it right actually do differently.


What we get into:


Why Agentforce burned out for most companies (hype over readiness)

The AI literacy gap nobody wants to talk about

Why clean data beats a big budget every time

Outcomes over hours: the vendor red flag hiding in every demo

What to automate, what to keep human, and why

The one thing every leader should know before any tech decision


Whether you run a global platform or a small team, this one will change how you think about buying, building, and adopting technology.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=fjaf4j4edJo97eae8b1-a442-4746-a879-9140e7cf3d31Thu, 05 Nov 2026 18:17:37 GMT<p>Everyone's buying AI. Almost no one is ready for it.</p><p><br /></p><p>Michael sits down with Pietro Piga, who leads the global Salesforce platform and AI at ABB, for an honest, hype-free look at why so many enterprise AI bets quietly fail, and what the companies getting it right actually do differently.</p><p><br /></p><p>What we get into:</p><p><br /></p><p>Why Agentforce burned out for most companies (hype over readiness)</p><p>The AI literacy gap nobody wants to talk about</p><p>Why clean data beats a big budget every time</p><p>Outcomes over hours: the vendor red flag hiding in every demo</p><p>What to automate, what to keep human, and why</p><p>The one thing every leader should know before any tech decision</p><p><br /></p><p>Whether you run a global platform or a small team, this one will change how you think about buying, building, and adopting technology.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:36:038Why Most AI Bets Fail with Pietro Piga, Global Salesforce & AI Lead at ABBfull<![CDATA[Modernizing Nonprofit Impact with Jim Rainbolt-Bailey, Executive Director of Entryway North Texas]]>Michael and Jim Rainbolt of Entryway get into how modern operations and AI are reshaping the way a nonprofit creates impact. They cover the tech behind training and job placement, the case for staying humble and ready to pivot, and why technology works best when people stay at the center.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=MMFh6FtE7uU6999f19c-6f0d-44de-9df4-a757a524a50aThu, 05 Nov 2026 18:12:55 GMT<p>Michael and Jim Rainbolt of Entryway get into how modern operations and AI are reshaping the way a nonprofit creates impact. They cover the tech behind training and job placement, the case for staying humble and ready to pivot, and why technology works best when people stay at the center.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:32:257Modernizing Nonprofit Impact with Jim Rainbolt-Bailey, Executive Director of Entryway North Texasfull<![CDATA[Understand the business before you chase the tech]]>With 25 years across six countries, Arindam has watched leaders reach for new technology before understanding the problem they're solving. His advice is refreshingly practical: start with the business, find the real wins, then let technology do its job. Worth a listen for anyone leading change.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=yuc_GeKQ9Bg23107573-a394-4958-b90c-b78b6ca2a2f7Thu, 05 Nov 2026 18:11:26 GMT<p>With 25 years across six countries, Arindam has watched leaders reach for new technology before understanding the problem they're solving. His advice is refreshingly practical: start with the business, find the real wins, then let technology do its job. Worth a listen for anyone leading change.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:27:326Understand the business before you chase the techfull<![CDATA[AI is the new arms race]]>The US Army and Air Force now run their paperwork, fleet management, and recruiting on AI agents that complete tasks on their own.


If the most cautious institution on earth trusts AI with its logistics, what's your business waiting for?


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=xPGBQcP6i-020f77070-0b86-4f2f-9e08-b50fdad4cfc9Thu, 05 Nov 2026 18:10:26 GMT<p>The US Army and Air Force now run their paperwork, fleet management, and recruiting on AI agents that complete tasks on their own.</p><p><br /></p><p>If the most cautious institution on earth trusts AI with its logistics, what's your business waiting for?</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:09:125AI is the new arms racefull<![CDATA[Using AI Every Day? Ask Yourself This One Question | John Vanko, CTO at Pavelka]]>Using AI every day at work? CTO John Vanko shares the one question he asks to check whether AI is still your tool β€” or whether you're becoming its tool.


In this episode, we sit down with John Vanko, CTO and Head of Product at Pavelka in Austin, Texas. He explains how AI is pushing bigger decisions up to leaders, why people break before software when a company scales, and what you should never hand over to automation. We dig into:


πŸ”Ή The one question that tells you if AI is still your tool

πŸ”Ή Tech problem or people problem? How to tell when a business feels chaotic

πŸ”Ή What not to automate: judgment, hiring and customer escalations

πŸ”Ή Why automating a broken process only leads to blaming the tool

πŸ”Ή Fix your legacy tech or migrate? Why AI has made migration cheaper

πŸ”Ή How to get real buy-in from non-technical teams

πŸ”Ή A practical action plan for overwhelmed leaders: separate signal from noise


Whether you're a tech leader driving change or someone using AI tools every day, this is a grounded, human-first conversation about working with AI without losing your judgment.


πŸ‘€ Connect with John Vanko: https://www.linkedin.com/in/johnvanko

🏒 Learn more about Pavelka: https://pavelka.global/


Chapters

00:00 Tech problem or people problem?

00:31 Meet John Vanko, CTO at Pavelka

01:18 Inside Pavelka's employee well-being approach

06:07 When gamification backfires

07:43 The biggest bottleneck in the AI era: decisions

10:10 The one question: is AI still your tool?

11:18 How Pavelka uses AI agents

13:12 How to tell a tech problem from a people problem

14:03 Why people break before software when you scale

17:15 Fix your legacy tech or migrate?

21:01 "Speed is king" and AI burnout

22:38 An easy first step with AI

23:59 What you should never automate

25:18 What you should automate but probably aren't

26:43 Getting non-technical teams to adopt new tech

28:54 One action item for overwhelmed leaders


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=FFWW-4FIX14e555054c-00f6-46b1-a359-744928f76ac6Thu, 05 Nov 2026 18:09:00 GMT<p>Using AI every day at work? CTO John Vanko shares the one question he asks to check whether AI is still your tool β€” or whether you're becoming its tool.</p><p><br /></p><p>In this episode, we sit down with John Vanko, CTO and Head of Product at Pavelka in Austin, Texas. He explains how AI is pushing bigger decisions up to leaders, why people break before software when a company scales, and what you should never hand over to automation. We dig into:</p><p><br /></p><p>πŸ”Ή The one question that tells you if AI is still your tool</p><p>πŸ”Ή Tech problem or people problem? How to tell when a business feels chaotic</p><p>πŸ”Ή What not to automate: judgment, hiring and customer escalations</p><p>πŸ”Ή Why automating a broken process only leads to blaming the tool</p><p>πŸ”Ή Fix your legacy tech or migrate? Why AI has made migration cheaper</p><p>πŸ”Ή How to get real buy-in from non-technical teams</p><p>πŸ”Ή A practical action plan for overwhelmed leaders: separate signal from noise</p><p><br /></p><p>Whether you're a tech leader driving change or someone using AI tools every day, this is a grounded, human-first conversation about working with AI without losing your judgment.</p><p><br /></p><p>πŸ‘€ Connect with John Vanko: <a href="https://www.linkedin.com/in/johnvanko" rel="noopener noreferrer nofollow">https://www.linkedin.com/in/johnvanko</a></p><p>🏒 Learn more about Pavelka: <a href="https://pavelka.global/" rel="noopener noreferrer nofollow">https://pavelka.global/</a></p><p><br /></p><p>Chapters</p><p>00:00 Tech problem or people problem?</p><p>00:31 Meet John Vanko, CTO at Pavelka</p><p>01:18 Inside Pavelka's employee well-being approach</p><p>06:07 When gamification backfires</p><p>07:43 The biggest bottleneck in the AI era: decisions</p><p>10:10 The one question: is AI still your tool?</p><p>11:18 How Pavelka uses AI agents</p><p>13:12 How to tell a tech problem from a people problem</p><p>14:03 Why people break before software when you scale</p><p>17:15 Fix your legacy tech or migrate?</p><p>21:01 "Speed is king" and AI burnout</p><p>22:38 An easy first step with AI</p><p>23:59 What you should never automate</p><p>25:18 What you should automate but probably aren't</p><p>26:43 Getting non-technical teams to adopt new tech</p><p>28:54 One action item for overwhelmed leaders</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:31:284Using AI Every Day? Ask Yourself This One Question | John Vanko, CTO at Pavelkafull<![CDATA[Is Your IT Onboarding Costing You 4 Weeks of Productivity? | Agentforce ITSM Deep Dive]]>What if your new hire's first month is eaten up just trying to get a working laptop? In this episode, we sit down with Prashant Salian to explore how Agentforce is reshaping IT Service Management β€” and whether it's the right answer for your organization.


We break down a real-world scenario where companies lost nearly 4 weeks of productive time during onboarding, costing them not just money, but the entire new-hire experience. From delayed laptop setups to bottlenecked service tickets, the hidden cost of poor ITSM is massive β€” and largely avoidable.


πŸ”‘ In this episode, we cover:

β€’ Why traditional ITSM workflows are breaking under the weight of modern onboarding

β€’ How Salesforce Agentforce brings AI-native automation to IT service management

β€’ The real cost of a 4-week onboarding delay β€” in dollars and in people

β€’ Agentforce vs. ServiceNow: which one is right for YOUR organization?

β€’ When ServiceNow wins β€” and when Agentforce changes the game

β€’ How ITSM directly impacts workplace productivity, employee morale, and retention


πŸ’‘ The honest answer: Agentforce isn't the right fit for everyone. ServiceNow remains a powerhouse for enterprise ITSM at scale. But for organizations already invested in the Salesforce ecosystem, Agentforce offers a seamless, AI-driven alternative that can dramatically cut resolution times and onboarding friction.


Whether you're an IT leader evaluating platforms, an HR professional tired of hearing "my laptop still isn't set up," or a CIO looking to tie ITSM to business outcomes β€” this episode will give you a clear framework to make the right call.


πŸŽ™οΈ Guest: Prashant Salian

πŸ“ Topic: ITSM, Agentforce, Workplace Productivity, Digital Transformation


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=tPHWOnOLX8o47a15ddb-1e63-4e13-9245-d3601ff9f28cThu, 05 Nov 2026 18:06:27 GMT<p>What if your new hire's first month is eaten up just trying to get a working laptop? In this episode, we sit down with Prashant Salian to explore how Agentforce is reshaping IT Service Management β€” and whether it's the right answer for your organization.</p><p><br /></p><p>We break down a real-world scenario where companies lost nearly 4 weeks of productive time during onboarding, costing them not just money, but the entire new-hire experience. From delayed laptop setups to bottlenecked service tickets, the hidden cost of poor ITSM is massive β€” and largely avoidable.</p><p><br /></p><p>πŸ”‘ In this episode, we cover:</p><p>β€’ Why traditional ITSM workflows are breaking under the weight of modern onboarding</p><p>β€’ How Salesforce Agentforce brings AI-native automation to IT service management</p><p>β€’ The real cost of a 4-week onboarding delay β€” in dollars and in people</p><p>β€’ Agentforce vs. ServiceNow: which one is right for YOUR organization?</p><p>β€’ When ServiceNow wins β€” and when Agentforce changes the game</p><p>β€’ How ITSM directly impacts workplace productivity, employee morale, and retention</p><p><br /></p><p>πŸ’‘ The honest answer: Agentforce isn't the right fit for everyone. ServiceNow remains a powerhouse for enterprise ITSM at scale. But for organizations already invested in the Salesforce ecosystem, Agentforce offers a seamless, AI-driven alternative that can dramatically cut resolution times and onboarding friction.</p><p><br /></p><p>Whether you're an IT leader evaluating platforms, an HR professional tired of hearing "my laptop still isn't set up," or a CIO looking to tie ITSM to business outcomes β€” this episode will give you a clear framework to make the right call.</p><p><br /></p><p>πŸŽ™οΈ Guest: Prashant Salian</p><p>πŸ“ Topic: ITSM, Agentforce, Workplace Productivity, Digital Transformation</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:16:173Is Your IT Onboarding Costing You 4 Weeks of Productivity? | Agentforce ITSM Deep Divefull<![CDATA[One Platform to Rule Them All? CRM vs ERP]]>CRM and ERP have long lived in separate worlds, but is that divide finally collapsing? Join Deepish Adwani & Prashant Salian as they draw on their Salesforce expertise to explore whether a CRM-first platform can truly replace a traditional ERP. In just 20 minutes, they cover the real gaps, the promising overlaps, and what the future of enterprise technology might look like for businesses ready to consolidate.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=aEoHY9tuMVca130e084-bcd7-4c9a-aeee-d3a5aadf0330Thu, 05 Nov 2026 18:04:59 GMT<p>CRM and ERP have long lived in separate worlds, but is that divide finally collapsing? Join Deepish Adwani &amp; Prashant Salian as they draw on their Salesforce expertise to explore whether a CRM-first platform can truly replace a traditional ERP. In just 20 minutes, they cover the real gaps, the promising overlaps, and what the future of enterprise technology might look like for businesses ready to consolidate.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:22:242One Platform to Rule Them All? CRM vs ERPfull<![CDATA[Can Slackbot AI be the Claude for business?]]>Is your team juggling too many tools, too many tabs, and too many context switches? What if Slack could be the one hub where AI handles it all?


What really is Slackbot AI - just another chatbot, or the start of true workplace Agentic AI?


In this discussion, Prashant and Deepish try to unmute some key questions around Slackbot AI: how it works, how it differs from tools like Claude, where it can actually help teams, and what its future could look like inside workplace collaboration.


Watch or listen:

Apple Podcasts: https://podcasts.apple.com/us/podcast/cxoforce/id6830054153

Spotify: https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq

YouTube: https://www.youtube.com/@CXOforce


Follow CXOforce:

LinkedIn: https://www.linkedin.com/company/cxoforce/

Instagram: https://www.instagram.com/cxoforce/

Facebook: https://www.facebook.com/cxoforce

]]>https://www.youtube.com/watch?v=poRSDL6RHxM1157fe83-7b9e-434b-b2ba-31aea5f1e9c8Thu, 05 Nov 2026 17:43:54 GMT<p>Is your team juggling too many tools, too many tabs, and too many context switches? What if Slack could be the one hub where AI handles it all?</p><p><br /></p><p>What really is Slackbot AI - just another chatbot, or the start of true workplace Agentic AI?</p><p><br /></p><p>In this discussion, Prashant and Deepish try to unmute some key questions around Slackbot AI: how it works, how it differs from tools like Claude, where it can actually help teams, and what its future could look like inside workplace collaboration.</p><p><br /></p><p>Watch or listen:</p><p>Apple Podcasts: <a href="https://podcasts.apple.com/us/podcast/cxoforce/id6830054153" rel="noopener noreferrer nofollow">https://podcasts.apple.com/us/podcast/cxoforce/id6830054153</a></p><p>Spotify: <a href="https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq" rel="noopener noreferrer nofollow">https://open.spotify.com/show/42NDGKszDSiIfalRVbbsOq</a></p><p>YouTube: <a href="https://www.youtube.com/@CXOforce" rel="noopener noreferrer nofollow">https://www.youtube.com/@CXOforce</a></p><p><br /></p><p>Follow CXOforce:</p><p>LinkedIn: <a href="https://www.linkedin.com/company/cxoforce/" rel="noopener noreferrer nofollow">https://www.linkedin.com/company/cxoforce/</a></p><p>Instagram: <a href="https://www.instagram.com/cxoforce/" rel="noopener noreferrer nofollow">https://www.instagram.com/cxoforce/</a></p><p>Facebook: <a href="https://www.facebook.com/cxoforce" rel="noopener noreferrer nofollow">https://www.facebook.com/cxoforce</a></p>no00:30:001Can Slackbot AI be the Claude for business?full