In Episode 213 of The Trades Podcast, Tyler breaks down the exact decisions and execution steps that drove rapid, managed growth:

• Adopting technology to modernize outdated operations
• Shifting from hourly pricing to flat-rate pricing to boost margins
• Adding HVAC to expand service offerings
• Building a marketing plan around customer service and positive reviews
• Recruiting the right talent and developing future leaders

Whether you're taking over a family contracting business, buying a company, or trying to grow your existing operation, Tyler's step-by-step approach is a practical playbook for turning execution into results, no matter what's happening around you.

Subscribe to The Trades Podcast for more real conversations with trades industry leaders.

WEBSITE: https://www.rickyheathplumbing.com/

EMAIL: tyler@rickyHeathplumbing.com

FACEBOOK: https://www.facebook.com/RickyHeathPlumbing/

INSTAGRAM: https://www.instagram.com/rickyheathphc/

LINKEDIN: https://www.linkedin.com/company/ricky-heath-plumbing-heating-cooling

The conversation examines the financial challenges that can come with running a business, earning a strong income, and trying to balance today's responsibilities with tomorrow's goals.

Topics Discussed

• Building financial confidence
• Creating a personal financial plan
• Managing money as a business owner
• Separating business and personal financial decisions
• Preparing for long-term financial goals
• Developing better financial habits
• Understanding the importance of financial education
• Turning business success into personal financial security
• Planning for the future instead of simply reacting to today

Resources & Mentions

KPW Financial Coaching
https://kpwfinancialcoaching.com/

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• Why financial education matters for trades professionals
• How better financial habits can support long-term success
• Why business owners need to think beyond revenue
• The importance of planning for the future
• How financial confidence can influence business and personal decisions
• Why earning more does not automatically create financial security

The conversation explores how businesses can attract, develop, and retain talented professionals by creating supportive cultures, investing in training, and encouraging career growth. Jane shares how Women in HVACR provides education, networking, scholarships, and professional development opportunities that strengthen both individuals and the industry as a whole.

Mandi discusses the importance of customer service, team collaboration, and leadership within a growing home services company, while both guests emphasize that successful organizations thrive when they invest in people first.

Topics Discussed

• Leadership in the skilled trades
• Building strong workplace cultures
• Mentorship and professional development
• Recruiting the next generation of trades professionals
• Expanding opportunities throughout the HVACR industry
• Workforce development and employee retention
• Customer service and team excellence
• The future of women in the skilled trades

Resources & Mentions

• Cardinal Plumbing, Heating & Air
  https://www.cardinalplumbingva.com/
• Women in HVACR
  https://www.womeninhvacr.org/
• The Trades Podcast
  https://www.thetradespodcast.com

Takeaways

• Women in HVACR organization supports women in the HVAC industry
• Mentorship and career path programs are essential for attracting and retaining talent in the trades Technology and AI are transforming the trades industry, making learning and skill development faster and more efficient.
• Diversity, community, and mentorship play a crucial role in business growth and success in the trades industry.

Chapters

• 00:00 Introduction and Recording in San Diego
• 01:13 Mandy's Introduction and Company Overview
• 02:25 Jane's Introduction and Women in HVACR
• 03:59 Impact of Women in HVACR
• 05:57 Challenges and Culture in the Trades
• 07:09 Training and Career Path at Cardinal
• 09:12 Challenges for Women in the Trades
• 10:11 Promoting Trades to Women
• 12:47 Interest in Trades and Mentorship
• 15:31 Uptick in Interest and Influencers
• 18:41 Changing Perceptions of College and Trades
• 19:08 Career Path and Culture at Cardinal
• 22:22 Impact of AI in the HVAC Industry
• 45:32 Building a Better Team and Business Growth

Jeff, Danny, and Rex discuss how handheld lasers are improving productivity, reducing material waste, and creating new opportunities for skilled professionals. They also explore why proper certification, safety practices, and workforce training are essential as this technology continues to gain momentum throughout the construction and manufacturing sectors.

Whether you're a contractor, fabricator, welding professional, shop owner, or technology enthusiast, this episode provides an exciting look at one of the fastest-growing innovations shaping the future of the skilled trades.

Share this episode with someone who wants to stay ahead of industry trends and discover how technology is creating new possibilities for trades professionals around the world.

Learn more about the Handheld Laser Institute
👉 https://handheldlaserinstitute.com

• Handheld Laser Institute
  https://handheldlaserinstitute.com
• About Rex Alexandre
  https://handheldlaserinstitute.com/about/
• The Trades Podcast
  https://www.thetradespodcast.com

Chapters

00:00 Introduction to Handheld Laser Welding

02:51 Rex Alexander's Journey in Laser Welding

05:49 Understanding Handheld Laser Welding Technology

08:39 Applications and Misconceptions of Laser Welding

11:42 Safety and Training in Laser Welding

14:43 Industry Integration and Challenges

17:23 Future of Laser Welding in Various Industries

20:29 Training and Certification in Laser Welding

23:14 Comparing Laser Welding to Traditional Methods

26:16 Cost Efficiency and Practical Applications of Laser Welding

30:58 Navigating Laser Safety and OSHA Regulations

33:23 The Role of AI in Laser Welding

36:43 Addressing the Skilled Labor Shortage in Welding

41:00 Training the Next Generation of Welders

44:53 The Future of Welding in Space

49:13 Advice for Contractors in a Changing Industry

50:11 Lightning Round: Quick Insights from Rex

Drawing on decades of experience in healthcare and human behavior, Ann introduces the principles behind The Fear Code®, a framework designed to help people identify the fears that quietly influence their decisions, relationships, and leadership. She explains how recognizing these patterns can lead to greater confidence, healthier communication, and more intentional choices both at work and at home.

Together, Jeff, Danny, and Ann explore how fear affects entrepreneurs, contractors, and business owners every day, from hiring employees and growing a company to making difficult decisions and leading teams through uncertainty. The discussion highlights practical strategies for replacing fear with purpose, resilience, and action.

Whether you're building a business, leading a team, or working to become a stronger version of yourself, this episode will challenge the way you think about fear and inspire you to move forward with confidence.

Share this episode with someone who is ready to break through self-doubt, embrace growth, and discover that courage isn't the absence of fear, it's the decision to move forward despite it.

Learn more about The Fear Code® and Ann Steffen Sommer
👉 https://annsommer.com/lawoffear

Resources & Mentions

• Ann Steffen Sommer
  https://annsommer.com
• The Fear Code®
  https://annsommer.com/lawoffear
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How fear impacts leadership and business performance
• Strategies for overcoming fear-based decision-making
• Why emotional intelligence matters in the trades
• How self-awareness improves communication
• Practical tools for building confidence and resilience
• Ways to create stronger teams through healthier leadership

In this episode, Jeff and Danny welcome Andreina Leal-Carrillo, CEO and Co-Founder of The Repair Tech, for a conversation about innovation, entrepreneurship, and the future of property repair technology.

Andreina discusses her vision for improving communication and efficiency throughout the repair process by connecting contractors, homeowners, property managers, and insurance professionals through technology-driven solutions. She also shares lessons learned from building a growing company, leading teams through change, and creating customer-focused systems that improve project outcomes.

Topics discussed include:

• Building a technology company that serves the trades
• Improving communication throughout the repair process
• Innovation in restoration and property repair
• Leadership and entrepreneurship in construction technology
• Creating better customer experiences through digital solutions
• Opportunities for women in construction and technology
• The future of repair management and project collaboration

Resources & Mentions

• The Repair Tech
  https://therepairtech.com
• Meet the Team
  https://therepairtech.com/about-us/the-team/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How technology is improving property repair workflows
• Why communication is critical to successful repair projects
• The challenges and rewards of launching a construction technology company
• How innovation benefits contractors and homeowners alike
• Leadership lessons from building a fast-growing business
• The future of digital transformation in the repair industry

Chapters

• 00:00 Empowerment and Continuous Learning in the Trades Industry
• 19:27 Women in Trades: The Industrious Women Summit
• 21:50 Diversity and Inclusion in Business
• 22:47 Family's Role in Business
• 23:40 Leadership and Business Operations
• 25:10 Leadership Style and Employee Growth
• 29:30 Business Scaling and Education
• 36:26 Resources for Special Needs Families
• 41:36 Community and Encouragement

Demi shares her remarkable journey of overcoming life's challenges while building a career centered on helping others unlock their potential. Through authentic storytelling and hard-earned life lessons, she explains how resilience, mindset, and intentional leadership can create opportunities in business and in life.

In this episode, Jeff and Danny sit down with Demi Knight Clark for an inspiring conversation about resilience, leadership, entrepreneurship, and living with purpose.

Drawing from her personal experiences and professional journey, Demi discusses how mindset plays a critical role in overcoming adversity and building meaningful success. She shares practical advice on becoming a stronger leader, improving communication, and creating authentic connections that positively impact both business and personal life.

The conversation also highlights how resilience is developed through experience, why vulnerability can be a leadership strength, and how purpose-driven entrepreneurs can inspire those around them.

Topics Discussed

• Developing resilience through life's challenges
• Leadership built on authenticity and trust
• The power of mindset in business and life
• Entrepreneurial growth through purpose
• Building meaningful relationships
• Effective communication and personal development
• Inspiring others through service and leadership

Resources & Mentions

• Demi Knight Clark
  https://www.demiknightclark.com/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How resilience creates stronger leaders
• Why authenticity builds lasting relationships
• Practical ways to improve communication
• The importance of purpose in entrepreneurship
• How mindset influences long-term success
• Strategies for overcoming personal and professional obstacles

Jeff discusses Angi's mission to simplify the home improvement process while helping contractors reach more customers and grow their businesses. The discussion covers the changing expectations of homeowners, the importance of online reputation management, and how contractors can stand out in competitive markets.

Topics discussed include:

• The evolution of the home services marketplace
• How technology is transforming customer acquisition
• Building trust between homeowners and contractors
• Online reviews and reputation management
• What today's homeowners expect from service providers
• Strategies for growing a home service business
• The future of home improvement and contractor marketing
• Why skilled trades remain essential to every community

Resources & Mentions

• Angi
  https://www.angi.com
• Angi Investor Relations
  https://ir.angi.com
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How homeowners search for and hire contractors today
• Why customer trust is more important than ever
• Ways contractors can improve visibility and lead generation
• How technology is reshaping the home services industry
• Best practices for managing online reviews and reputation
• Trends shaping the future of home improvement

Chapters

00:00 The Evolution of Home Services Companies

• 02:51 The Homeowner's Journey: Changes Over the Decade
• 05:57 Success Strategies for Contractors
• 08:45 Leveraging Technology: AI in Home Services
• 11:43 Common Mistakes in Lead Generation
• 14:27 The Importance of Reviews and Follow-ups
• 17:25 Hiring Challenges in the Contracting Industry
• 20:21 Future Trends in Home Services
• 23:27 The Role of AI in Enhancing Efficiency
• 26:32 The Human Touch in a Tech-Driven World
• 29:08 The Future of Home Services Companies
• 32:07 Advice for Contractors: Balancing Sales and Quality
• 34:56 Building a Reputation: The Power of Reviews
• 37:47 Networking Opportunities for Contractors

Takeaways

• The cost of delayed hiring includes missed calls, delayed estimates, and a negative impact on growth.
• Strategic hiring decisions, apprenticeship programs, and technology integration are crucial for improving business efficiency and customer interactions. Hire when busy, not desperate
• The cost of waiting is often greater than payroll
• Best hires are made before an emergency

Chapters

• 00:00 Introduction to Business Insights
• 05:36 Financial Impact of Delayed Hiring
• 13:56 Supporting Apprentice Programs
• 20:48 Office Administration and Technology
• 27:07 Hiring a Salesperson
• 32:11 Networking and Business Coaching
• 37:41 Best and Delayed Hires

Nichole explains how Resource Innovations works with utilities, contractors, businesses, and communities to implement programs that improve energy efficiency while creating economic and workforce opportunities. The discussion highlights the increasing need for trained professionals as energy systems evolve and new technologies become more widely adopted.

The conversation covers:

• The role of innovation in the future of the trades
• Workforce development and career opportunities
• Energy efficiency and sustainability initiatives
• Building partnerships between industry and communities
• The growing demand for skilled professionals in emerging markets
• Leadership and creating meaningful impact through collaboration

Resources and Mentions

• Resource Innovations
  https://resource-innovations.com
• Nichole Ovens LinkedIn Profile
  https://www.linkedin.com/in/nichole-ovens/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How innovation is creating new opportunities in the trades
• Why workforce development remains critical to industry growth
• The connection between energy efficiency and skilled trades careers
• How partnerships help strengthen local economies
• Emerging trends shaping the future of infrastructure and energy

Keywords

Nichole Ovens, Resource Innovations, energy efficiency programs, workforce development, sustainability initiatives, skilled trades careers, clean energy workforce, utility programs, contractor opportunities, infrastructure innovation, trade workforce solutions, energy management, future of the trades

This episode is packed with inspiration for students, educators, contractors, and parents who want to better understand the opportunities available in the skilled trades. Share this episode with someone looking for a career path built on purpose, stability, and real-world impact.

Learn more:
👉 https://www.carrollcc.edu/
👉 https://www.haccmd.org/

Takeaways

• Rising enrollments in skilled trades programs at community colleges
• Importance of community colleges in addressing skilled trade shortage
• Challenges and opportunities in training and educating young talent in the trades Cost of apprenticeship programs
• Eliminating barriers for students
• Technology in the trades
• Benefits of pursuing a career in the trades

Chapters

• 00:00 Introduction to Promoting the Trades
• 05:31 Community College Enrollment and Program Expansion
• 11:02 Impact of Trades Education on Students
• 18:24 Addressing Workforce Needs and Training Solutions
• 23:53 Challenges in Getting People into Trades Programs
• 35:29 Benefits of Pursuing a Career in the Trades

Keywords

Carroll Community College, HACCMD, HVAC education, apprenticeship programs, skilled trades careers, workforce development, technical education, HVAC training, construction careers, trade school opportunities, skilled labor shortage, continuing education, trades mentorship

Contributors

Steven Barry, Charles Hayden, Jeff Mudd, Danny Torres, The Trades Podcast Production Team, Carroll Community College, Heating and Air Conditioning Contractors of Maryland (HACCMD)

The conversation explores how Harts Services has built a reputation for quality workmanship and exceptional customer service across plumbing, sewer, electrical, and HVAC services. Jessica and Jo share insights into team development, employee retention, leadership communication, and the systems that help create consistency across a growing organization.

Topics discussed include:

• Building a strong company culture in the trades
• The importance of leadership and communication
• Training and developing future trade professionals
• Creating positive customer experiences
• Balancing company growth with employee satisfaction
• The future of home services and skilled trades careers

Resources and Mentions

• Harts Services
  https://www.hartsservices.com/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How culture impacts growth in service businesses
• Why communication is critical to leadership success
• The value of employee development and retention
• How customer service drives long-term reputation
• Ways growing companies maintain consistency and trust

Chapters

• 00:00 Introduction to The Trades Podcast
• 00:59 Meet Jessica and Joe from Heart Service
• 01:59 Jessica's background and company overview
• 03:20 Joe's journey into electrical trades
• 05:16 Challenges and rewards of electrical troubleshooting
• 07:43 Women in trades: experiences and impact
• 10:43 Troubleshooting as a key skill
• 12:45 Building trust with homeowners
• 16:39 Training and onboarding new technicians
• 20:53 Cross-training and career paths within the company
• 22:26 Company growth and regional coverage
• 23:36 Team meetings and company culture
• 25:05 Connecting with other tradespeople
• 27:51 Jessica's motivation to return to trades
• 31:12 Women in the field: respect and confidence
• 33:43 Changing perceptions of trades as a career
• 36:49 Regional service areas and ferry challenges
• 39:44 The value of a career in trades
• 44:01 The importance of daily goals and teamwork
• 45:15 Five quick questions: habits, skills, hiring, changes, and advice
• 52:49 Closing remarks and contact information

Takeaways

• Technology's Impact on the Trades
• Safety and Training in the Trades

Chapters

00:00 Introduction to the Trades Podcast and Guest Introduction

02:55 Amanda Long's Background and Experience in Crane and Rigging

06:18 Types of Cranes and Their Applications

09:13 Career Pathways in Crane Operation

12:08 Safety Training and Employee Advancement Opportunities

15:15 The Role of Virtual Reality in Training

19:20 Challenges in Safety and Workforce Readiness

21:54 The Skilled Labor Shortage in the Trades

24:16 Addressing the Skilled Trades Shortage

26:10 The Role of Technology in Training

28:15 Innovations in Simulation and Immersive Learning

30:45 Balancing Simulation and Hands-On Training

34:04 Accelerating Employee Training and Retention

38:43 The Future of Training in Skilled Trades

41:50 Promoting Diversity in the Workforce

44:13 Data-Driven Safety Improvements

Resources

Interplay Website - https://interplay.com

Industrial Training International (ITI) - https://iti.com

VR Crane Simulator - https://interplay.com/vr-crane-simulator

Rigging Inspection and Selection Course - https://iti.com/rigging-training

Guest links

LinkedIn - https://linkedin.com/in/amandalong

Together, the panel dives into leadership, workforce development, mentorship, entrepreneurship, and the evolving opportunities available within the skilled trades. Each guest shares real-world experiences, lessons learned, and insights from her own journey in construction and business.

From overcoming challenges to building stronger communities within the trades, this live episode captures authentic conversation and the passion driving the next generation of industry leaders.

More than a celebration of 200 episodes, this event represents the continued mission of The Trades Podcast, elevating voices within construction and creating meaningful conversations that inspire growth, leadership, and opportunity throughout the skilled trades.

Whether you’re a contractor, builder, entrepreneur, trades professional, or someone considering a future in construction, this episode offers valuable perspective, motivation, and encouragement to keep building forward.

🎧 Listen, share, and help us continue amplifying the voices shaping the future of the trades.

Featured Panel Guests

• April Edwards – Deck Builder Marketers
• Cheryl Robertson – Superior Floor & Cabinet Designs
• Sara Graves – Deck Specialist Magazine
• Nina Ridgley – HBI San Marcos

Topics Discussed

• Women leading in construction
• The future of skilled trades
• Workforce development
• Mentorship and leadership
• Industry challenges and opportunities
• Entrepreneurship in the trades
• Building stronger trade communities
• Representation within construction
• Live audience discussion and networking

Contributors

Hosted By

• Jeff
• Danny

Special Panel Guests

• April Edwards -
  • April Edwards is a digital marketing professional specializing in lead generation and brand strategy for home improvement and outdoor living industries. She is best known as the founder of Deck Builder Marketers, a marketing agency dedicated to helping deck builders and contractors grow through data-driven online marketing.
• Cheryl Robertson
  • Cheryl Robertson is a home-improvement professional affiliated with Superior Floor & Cabinet Designs, a business specializing in custom cabinetry, flooring, and interior design solutions. She is recognized for her hands-on expertise in residential renovation projects and her role in guiding clients through personalized design and installation processes.
• Sara Graves
  • Sara Graves is a building-materials professional recognized for her editorial and technical contributions to Deck Specialist Magazine, a U.S. trade publication serving outdoor-living and deck-construction industries. Known as a deck-building specialist and industry communicator, she highlights emerging trends, product innovations, and professional best practices for contractors and manufacturers.
• Nina Ridgley
  • Nina Ridgley is an American communications and workforce-development professional based in the San Diego metropolitan area. She is associated with the Home Builders Institute (HBI) in San Marcos, California, where she contributes to industry and community engagement initiatives supporting construction education and careers.

Produced By

• The Trades Podcast

Live Event Venue

• Estrella Venue

Jason explains how A-Tex focuses on customized pest solutions, ongoing technician training, and creating systems that allow the business to scale without sacrificing service quality. The discussion also explores leadership, employee development, and the importance of staying adaptable in a changing marketplace.

• Building a trusted service brand in a competitive industry
• Why technician education and training matter
• The role of culture in retaining strong employees
• Adapting pest management businesses to new technology
• How local ownership strengthens customer relationships
• Creating long-term growth through consistency and accountability

Resources and Mentions

• A-Tex Pest Management
  https://www.atexpest.com/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• How strong customer service builds long-term trust
• Why employee training drives business success
• The importance of culture in service industries
• How leadership impacts growth and reputation
• Ways technology is shaping pest management operations

Keywords

A-Tex Pest Management, Jason Napolski, pest control business, pest management leadership, service business growth, customer service culture, technician training, local pest control company, trades entrepreneurship, Austin pest control, team development, home services leadership

Contributors

Jason Napolski, Jeff Mudd, Danny Torres, The Trades Podcast Production Team, A-Tex Pest Management

They discuss how industries like construction, energy, and infrastructure are creating increased demand for roles such as welders, carpenters, electricians, plumbers, and HVAC technicians. The conversation also highlights newer opportunities connected to renewable energy systems, electrification, and AI-driven infrastructure development.

The hosts break down median wage insights, job security trends, and long-term employment projections, showing why trades careers continue to outperform expectations in stability and earning potential.

They also emphasize the importance of awareness, mentorship, and training programs to help close the gap between open positions and available skilled workers.

 guest links

 Key Topics

• Demand and growth in skilled trades
• Median wages and job openings
• Emerging fields: solar, AI infrastructure
• Career pathways in welding, carpentry, HVAC
• Impact of technology and geopolitics on trades

Chapters

• 00:00 Introduction to the Trades Podcast and Overview of Part Two
• 01:19 Exploring the Demand for Skilled Trades
• 05:46 Welding: Opportunities and Industry Insights
• 09:54 Carpentry: Career Paths and Earnings Potential
• 13:47 Construction Labor: Entry Points and Growth
• 17:53 Heavy Equipment Operations: Skills and Opportunities
• 23:21 Career Longevity in Heavy Equipment Operations
• 23:58 Transitioning from Laborer to Heavy Equipment Operator
• 25:40 Understanding Industrial Machinery Mechanics
• 27:25 Opportunities for Retiring Workers in Mechanics
• 29:18 The Role of HVAC in Modern Infrastructure
• 31:25 Elevator and Escalator Mechanics: A Niche Field
• 34:27 The Financial Benefits of Elevator Installation Careers
• 37:24 The Growing Field of Solar Energy
• 40:19 Regional Demand for Solar Installers
• 41:56 Future Opportunities in Solar and Space
• 43:13 Recap of Key Trades and Their Growth
• 44:53 The Value of Trades vs. Traditional College Paths
• 47:07 Building a Positive Work Culture in Trades
• 49:02 The Demand for Skilled Workers in the Trades

Resources

• Bureau of Labor Statistics 2026 Report - https://www.bls.gov/
• BlackRock Skill Trades Investment - https://www.blackrock.com/
• Simpson Strong Tie Texas Facility Tour - https://www.youtube.com/watch?v=example
• SpaceX Artemis Missions - https://www.spacex.com/
• Solar Energy Industry Insights - https://www.energy.gov/renewables/solar
• National Association of Home Builders (NAHB) - https://www.nahb.org/

In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres sit down with Scott Levene, Vice President of LevCo, to explore how a family-owned HVAC, heating oil, propane, and home comfort company has successfully evolved across generations.

Scott shares the LevCo story, from its roots as a local fuel company to becoming one of Connecticut’s trusted names in HVAC, propane delivery, heating oil, equipment installation, and 24/7 emergency service. He also breaks down how AI, automation, dispatch systems, and customer communication tools are helping legacy trades businesses stay modern without losing their family-first culture.

If you are building a family-run trades business, planning succession, or leading the next generation inside a legacy company, this is an episode you need to watch and share.

🔗 Learn More About LevCo

🌐 Website: LevCo Official Website
🔥 HVAC, Propane, Heating Oil & Equipment Installation: LevCo Services
📍 Service Areas: Fairfield County + New Haven County

📞 Contact LevCo

📍 Address
55 Merritt Blvd
Trumbull, CT 06611

📞 Phone
(203) 533-8249

🕒 Emergency Service
24/7 HVAC, Fuel Oil, and Propane Support

🎙 Episode Highlights

• Leading a third-generation family business
• Scaling without losing company culture
• How LevCo uses AI and automation
• The future of HVAC and fuel delivery
• Training and developing next-generation leaders
• Why family businesses still win on trust and service
• Preserving legacy while embracing innovation

Chapters

• 00:00 Introduction to Lefco and Scott's Background
• 02:59 Navigating Challenges During COVID-19
• 06:33 Company Culture and Employee Retention Strategies
• 09:36 Recruitment and Training Practices at Lefco
• 12:22 The Importance of Customer Service in Business
• 15:04 Family Legacy and Multi-Generational Business
• 17:54 Scott's Transition from Soccer to Business Leadership
• 26:04 The Influence of Sports on Work Ethic
• 29:57 Business Development and Continuous Improvement
• 33:28 Leveraging AI in the HVAC Industry
• 36:54 Advice for Aspiring HVAC Professionals
• 40:43 The Importance of Self-Motivation in Trades
• 44:31 Future Growth and Diversification Strategies

💡 Family Business Owner Call-To-Action

If your company is built on family values, legacy leadership, and long-term trust, this episode is for you.

👉 Share this episode with your leadership team, your children, your business partners, or anyone preparing to take over the family business.

The future of the trades belongs to companies that can preserve their roots while adapting to change.

🎧 About The Trades Podcast

Hosted by Jeff Mudd and Danny Torres
Real conversations with contractors, founders, coaches, and innovators shaping the future of the trades.

🌐 https://www.thetradespodcast.com

Understanding Why Retention Matters

Employee retention is far more than a staffing metric. In the trades, where talented technicians and team members often have multiple opportunities, keeping the right people is critical to stability, customer experience, and profitability. As Jeff emphasizes, if you have a strong team member, the goal is not simply to keep them employed, it is to make sure they feel valued, challenged, and connected to the company’s future.

Building a Culture People Want to Stay In

A strong company culture is the foundation of retention. Jeff shares how successful companies often create an overall mission and values system while allowing each department to develop its own working style. The field team may thrive on performance, teamwork, and results, while office staff may value collaboration, support, and celebration. These “microcultures” can coexist under one company vision, helping every employee feel like they belong.

For owners and managers, this means defining the bigger purpose of the business while giving each team space to develop an environment that supports their day-to-day success.

Defining Roles and Responsibilities Clearly

Jeff explains that onboarding should never feel like “here’s the binder, go ask someone.” Instead, it should be a structured training and communication process that gives every team member confidence in their position. When employees know what success looks like, they are more likely to take ownership and pride in their work.

Using KPIs to Encourage Growth

Key Performance Indicators, KPIs, are powerful tools when used correctly. Rather than creating pressure, KPIs should create clarity.

For office staff, this might mean tracking customer communication quality or scheduling efficiency. For field technicians, it may involve punctuality, preparedness, and performance standards. By making expectations measurable, employees can see exactly how they are progressing and where they can improve.

The result is a workplace culture built around growth instead of guesswork.

Takeaways

• Employee retention is crucial for businesses in the trades industry.
• Defining clear roles, KPIs, and company values contributes to employee engagement and longevity. Consistent branding across platforms is crucial for building a cohesive brand.
• Effective communication and conflict resolution are essential for effective leadership and management.

Chapters

• 00:00 Introduction to Trades Podcast
• 06:04 Clear Position of Every Role
• 11:16 Career Ladder and Success Path
• 19:14 Employer of Choice and Reputation
• 27:50 Online Presence and Employer Branding
• 35:08 Leadership and Management
• 42:24 Cultivating a Positive Work Culture
• 48:51 Strategic Compensation and Performance-Based Pay
• 54:02 Preparing for the Future of the Business

The conversation covers:

• Federal water heater efficiency and DOE regulation updates
• How PHCC advocates for consumer energy choice and natural gas access
• Apprenticeship funding and workforce development policy priorities
• Why contractors need a seat at the table in Washington, D.C.
• The role local chapters like PHCC San Diego play in state-level advocacy
• How legislation impacts business costs, service offerings, and customer options 

Mark shares how PHCC’s annual Legislative Conference and ongoing government affairs efforts help contractors influence policies that affect their livelihoods, while Taylor brings a local chapter perspective on how these issues affect California contractors in real time.

From recent water heater regulation updates and Department of Energy standards to workforce policy, apprenticeship funding, and contractor protections, Mark and Taylor explain why advocacy is no longer optional for trade business owners, it is essential. They highlight how PHCC gives contractors a direct voice in Washington and at the state level, ensuring the real-world challenges of licensed professionals are represented where decisions are made.

This episode is a must-share for every plumbing, HVAC, and mechanical contractor who wants to stay ahead of regulation changes, protect customer choice, and strengthen the future of the trades through smart advocacy and industry leadership.

Learn more about PHCC Policy & Advocacy
👉 https://www.phccweb.org/policy/

Resources and Mentions

• PHCC National Policy & Advocacy
  https://www.phccweb.org/policy/
• PHCC San Diego
  https://www.phccsd.org/
• PHCC Legislative Conference
  https://www.phccweb.org/events/
• The Trades Podcast
  https://www.thetradespodcast.com

What You Will Learn

• Why contractor advocacy directly affects profitability and service options
• The latest updates on water heater and energy regulations
• How apprenticeship policy supports long-term workforce growth
• Ways local contractors can get involved in PHCC advocacy
• Why policy awareness is a competitive advantage for trade business owners

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

Support the Trades Movement

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

What if the biggest opportunity in today’s economy isn’t being talked about enough? In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres break down the latest insights from the U.S. Bureau of Labor Statistics and reveal a powerful truth, the skilled trades are not just in demand, they are essential to the future of the workforce.

With hundreds of thousands of open positions across industries like plumbing, electrical, and HVAC, Jeff and Danny unpack what’s driving the gap, from retiring professionals to a lack of awareness among younger generations. But this episode is not about problems, it’s about opportunity.

They highlight how trades careers offer strong wages, job security, and real pathways to ownership, often outpacing the national median income. More importantly, they discuss why now is the time for experienced professionals to step up, mentor, and pass down knowledge to the next generation.

If you’ve ever wondered where the next wave of success is coming from, this episode will open your eyes. Share it with a student, a parent, or a business owner who needs to see the future more clearly.

Learn more from the U.S. Bureau of Labor Statistics
👉 https://www.bls.gov/

Takeaways

• The U.S. labor market is experiencing a significant number of job openings in the trades.
• Many job openings are due to retiring workers, creating a skills gap.
• Electricians have around 80,000 openings per year, with median pay around $61,590.
• Plumbers and pipe fitters have approximately 42,600 openings per year, with similar pay.
• HVAC technicians are projected to have 42,500 openings per year, with median pay of $57,300.
• Skilled trades wages are generally higher than the national median wage.
• Knowledge transfer from experienced workers to younger generations is crucial.
• The construction industry needs to market itself better to attract younger workers.
• The aging infrastructure will require more skilled tradespeople for repairs and replacements.
• There is a growing demand for home automation and energy-efficient systems, increasing job opportunities.

Chapters

00:00 Introduction to Labor Market Statistics

05:13 Understanding Job Openings in the Trades

10:53 The Importance of Knowledge Transfer in Trades

14:16 Skilled Trades Wages vs. National Median

19:44 Electricians: Opportunities and Challenges

28:21 Plumbers and Pipe Fitters: Demand and Growth

34:48 HVAC Technicians: Trends and Future Outlook

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations.

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

Chris draws from decades of experience in HVAC and plumbing service companies, where he worked across service, installation, sales, and management roles before becoming a coach and trainer for contractors across North America.

The conversation focuses on leadership development, employee engagement, and the systems that allow trades companies to scale without losing culture or quality. Chris explains why investing in training, transparency, and team development is critical to reducing turnover and building a resilient company.

Resources and Mentions

Business Development Resources
https://www.bdrco.com

BDR Coaching and Training Programs
https://www.bdrco.com/trainers

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• Why leadership development is critical in trades companies
• How to improve employee engagement and retention
• The systems successful contractors use to scale their business
• Why investing in your team leads to long-term growth
• How coaching and mentorship accelerate business performance

Chapters

00:00 Introduction to the Trades Podcast

00:56 Chris Koch's Background and Role at BDR

04:40 The Value of Trades Education

07:42 Marketing the Trades to Future Employees

09:10 The Importance of Soft Skills in Business

11:39 Hiring Trends and Speed to Hire

13:59 Employee Retention and Engagement

19:06 The Art of Delegation

27:14 Time Management and Focus

36:11 Long-Term Business Planning and Growth

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

Support the Trades Movement

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

In this episode of The Trades Podcast, hosts discuss the importance of trades and skills in today's economy with guest Zachary Greg Hansen, author of 'The Trade Gap.' Zach shares his personal journey from a traditional education path to discovering the value of trades, the flaws in the education system, and the need for a shift in perspective towards vocational training. The conversation covers the challenges faced by individuals in the trades, the importance of adaptability in the workforce, and recommendations for bridging the trades gap. Zach emphasizes the need for parents and educators to support young people in exploring trades as viable career options.

Zachary shares his personal journey from the world of corporate technology and artificial intelligence to rediscovering the life-changing value of hands-on skills. After experiencing the uncertainty of white-collar employment, he realized that practical trades skills provide something modern careers often cannot, resilience, independence, and real-world problem solving.

Together, Jeff, Danny, and Zach dive into the growing “trade gap” in America, why fewer people are entering skilled trades, and how rediscovering craftsmanship could be the key to building stronger communities and more secure careers. Zach also explains why learning a trade is not just a backup plan, it may be one of the most valuable investments anyone can make in their future.

If you believe the next generation should know how to build more than just digital careers, this episode will inspire you to rethink opportunity, education, and the true value of working with your hands. Share this conversation with someone who believes the future is built by people who know how to create.

Learn more about the book
👉 https://www.amazon.com/stores/Zachary-Craig-Hanson/author/B0BGC6YQ3L

Takeaways

• Zach Hansen emphasizes the importance of trades skills in today's economy.
• The education system often overlooks practical skills in favor of academic achievements.
• Zach's personal journey highlights the value of self-reliance and learning trades.
• The SATs measure cognitive ability but do not reflect practical skills.
• There is a growing need for trades education and vocational training.
• Parents play a crucial role in guiding their children towards trades careers.
• The trades industry faces challenges such as healthcare access and capital for small businesses.
• Zach advocates for a broader definition of trades, including various skills and crafts.
• The importance of having a backup plan and being adaptable in one's career.
• Zach's book aims to inspire a shift in perspective towards trades and vocational education.

Chapters

00:00 Introduction and Exciting News

01:04 Meet Zachary Greg Hansen

02:14 Zach's Life in Idaho

04:30 The Importance of Trades Skills

05:54 The Flaws in the Education System

11:45 Zach's Journey and Career Path

17:13 Facing Challenges and Rock Bottom Moments

19:13 The Shift in Perspective on Education

22:10 The Future of Trades and Skills

28:58 Employer Adaptation to the Trades Gap

34:55 Changing Perceptions of Trades

39:52 Recommendations to Bridge the Trades Gap

42:50 Conclusion and Final Thoughts

In this uplifting episode, Jeff and Danny sit down with Shonna Jordan, founder and CEO of JordanJordan.com Marketing, for a conversation that goes beyond logos and ads and focuses on why your marketing matters. Shonna explains how understanding brand purpose, customer psychology, and tailored messaging can help trades businesses break through noise and build long-term success.

You’ll hear Shonna discuss:

• The fundamentals of effective marketing for service businesses
• How to craft a brand that reflects your values and attracts the right clients
• Why storytelling is essential, even for technical trades
• Common marketing pitfalls and how to avoid them
• How small businesses can compete with bigger competitors using strategy over budget
• This episode gives listeners the tools to rethink their approach and take confident action.

Resources and Mentions

JordanJordan Marketing
https://jordanjordan.com

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• How to define your brand beyond just a logo
• Why marketing strategy should inform every part of your business
• How to connect with your audience through meaningful messaging
• The difference between marketing that sells and marketing that sticks
• Steps trades professionals can take today to improve their outreach

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

Support the Trades Movement

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

In this episode, Jeff and Danny talk with Talena Handley, CEO of Girlie Garage, about how she created a community where everyone — especially women — feels welcome and capable in technical, hands-on fields.

Talena discusses the mission and values of Girlie Garage, why inclusive education matters, and how confidence is a skill just like any other. The conversation dives into curriculum design, the importance of supportive training environments, and how cultural shifts are opening doors for more people to succeed in automotive and other trades.

Listeners will hear actionable insights on building community, creating programs that work for all experience levels, and elevating the perception of the trades as both a career and a skill.

Resources and Mentions

Girlie Garage About Page: https://www.girliegarage.com/about

Girlie Garage Programs and Classes: https://www.girliegarage.com/classes

The Trades Podcast: https://www.thetradespodcast.com

What You Will Learn

• Why inclusive training opens the trades to more talent
• How Girlie Garage builds confidence through hands-on education
• That skill development and community go hand in hand
• Why mindset matters as much as technical ability
• How automotive education can empower personal and professional growth

Chapters

00:00 Introduction to The Trades Podcast

01:00 Meet Talayna Handley: Founder of Girly Garage

03:31 The Birth of Girly Garage

08:17 Empowering Through Education

11:31 The Importance of Automotive Knowledge

12:54 Expanding Girly Garage's Reach

15:12 The Gender Gap in Automotive Mechanics

18:50 Safety and Education in Automotive Training

20:36 The Future of Trades and Education

24:28 Challenges Facing Small Businesses

27:21 The Role of Girly Garage in Automotive Education

30:56 Career Paths in Automotive Industry

35:08 Staying Grounded in the Trades

37:30 The Vision for Girly Garage's Future

In this conversation, Jeff and Danny talk with Rafael Torres about the journey of growing Lefty’s Plumbing Services and the values that guide the company’s work. Rafael discusses how maintaining professionalism, clear communication, and high standards has helped the company earn repeat customers and strong referrals.

The discussion also covers training technicians, developing a reliable team, and the importance of staying organized and responsive in a fast-moving service environment. Rafael shares practical insights into running a plumbing company, managing customer expectations, and maintaining quality as the business grows.

Resources and Mentions

Lefty’s Plumbing Services
https://leftysplumbingservice.com/

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• How to build a strong reputation in plumbing and home services
• Why communication and professionalism drive repeat business
• The importance of technician training and team culture
• How leadership impacts service quality and customer trust
• Practical insights into operating a growing plumbing company

In this episode of the Trades Podcast, Danny and Jeff discuss the challenges and opportunities in attracting young adults to the trades. They explore the importance of paid on-the-job training, creating certificate programs, and the role of technology in training. The conversation also highlights the significance of mentorship, company culture, and engaging with schools to recruit the next generation of tradespeople. With insights from industry experts, the episode provides actionable strategies for business owners to retain employees and build a strong workforce in the trades.

The conversation highlights the importance of mentorship, career progression, workplace culture, and clear communication. Jeff and Danny also share insights on training programs, leadership development, and why creating a sense of purpose in the workplace can dramatically improve retention.

This episode is a practical and motivational discussion for contractors, shop owners, and leaders who want to build stronger teams and a stronger industry.

Resources and Mentions

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• Why recruiting in the trades requires a new approach
• What younger workers value in a workplace
• How mentorship and training improve retention
• The role of culture in building long-term teams
• Practical ways to attract motivated apprentices and technicians
• Why investing in people strengthens your business

Chapters

00:00 Introduction to the Trades Podcast

01:05 Attracting Young Adults to Trade Schools

03:55 Competing with Trade Schools for Talent

04:04 The Importance of Paid On-the-Job Training

07:34 Creating a Certificate Program for Employees

09:34 Utilizing Technology in Training

12:13 Bringing in Industry Experts for Training

15:47 Documenting Employee Training and Progress

20:18 Creating a Clear Career Pathway

22:45 The Role of Company Growth in Employee Retention

26:13 Formalizing Apprenticeship Models

30:15 Recruiting Young Adults into the Trades

41:09 Building a Strong Company Culture

The conversation explores leadership under pressure, growing a skilled team, and maintaining high standards as a business scales. Tommy also discusses the importance of educating homeowners, standing behind your work, and making decisions that protect both people and property.

Resources and Mentions

Solid Ground STL
https://www.solidgroundstl.com

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• How to build trust in high-stakes construction services
• Why quality foundations start with strong leadership
• The role of education and transparency with customers
• How to lead teams in physically demanding, technical work
• What it takes to grow a trade business responsibly
• Why long-term reputation matters more than short-term wins

The conversation explores how Berger Hardware balances tradition with innovation, stays responsive to contractor needs, and remains a trusted resource for builders, remodelers, and skilled trades professionals. Kathy also shares lessons on customer service, communication, and consistency that apply across every trade business.

Resources and Mentions

Berger Hardware Inc.
https://www.bergerhardwareinc.com

VISIT US

579 Westlake St., Encinitas , CA 92024

Get Directions 

SERVING AREA: Del Mar, CA 92014, La Mesa, CA, La Jolla, CA, San Diego, CA, Rancho Santa Fe, CA, and surrounding areas

CONTACT US: (619) 268-1885

What You Will Learn

• Why supplier relationships matter in the trades
• How product knowledge supports jobsite success
• The role of customer service in construction supply
• How trust is built through consistency and reliability
• Why hardware selection impacts project quality
• How Berger Hardware supports contractors every day

Chapters

00:00 Introduction to Berger Hardware and Kathy Denton

02:51 Kathy's Journey with Berger Hardware

05:34 Transitioning to the Encinitas Location

08:43 The New Showroom Experience

11:31 Building Relationships with Clients and Contractors

14:21 Memorable Moments at Berger Hardware

17:24 The Importance of Customer Service

20:07 Navigating Client Needs and Choices

23:00 Unique Design Choices in Hardware

25:54 Problem Solving for Clients

28:44 Crafting Unique Solutions for Home Design

36:27 Embracing Technology in Home Security

42:42 Understanding Security Features and Options

47:37 The Importance of Job Walks in Remodeling

54:21 Custom Solutions vs. Off-the-Shelf Products

You will hear Greg discuss the value of dependable technicians, the impact of treating customers with respect, and the importance of offering a broad skill set that covers everything from repairs to installations. Greg also dives into the realities of running a growing service business and the dedication it takes to keep quality high.

Resources and Mentions

Huge Handyman SD
https://www.HugeHandymanSD.com

The Trades Podcast
https://www.thetradespodcast.com

What You Will Learn

• The mindset behind building a dependable handyman business
• How to earn customer trust through communication and quality
• Why offering a wide range of services boosts business growth
• What it means to lead a team with purpose and high standards
• How to balance business challenges with long-term vision
• The key habits that keep customers loyal and referring

Chapters

00:00 Introduction and Background of Huge Handyman

01:46 Navigating Business Challenges and Growth

05:37 Key Performance Indicators and Business Management

11:45 Sales Strategies and Team Dynamics

17:52 Customer Engagement and Marketing Techniques

23:46 Utilizing Technology for Business Efficiency

28:08 Embracing Technology in Construction

36:23 Strategic Growth and Team Development

45:44 Networking and Future Opportunities

In this conversation, Jeff and Danny talk with John Figueroa about the values and processes that define On Point Heating and Air. John breaks down what customers truly expect from an HVAC professional, how his team stays ahead of industry best practices, and why consistent training is essential for both quality and culture.

Topics include maintaining strong communication with homeowners, installing with precision, developing teams with integrity, and staying committed to service excellence. John also talks about the responsibility that comes with entering customers’ homes and the importance of earning their trust every step of the way.

Resources and Mentions

• On Point Heating and Air
  https://www.onpointheatingandair.com
  • CONTACT US
    • (619) 272-6055

What You Will Learn

• Why personalized service matters in HVAC
• How to build trust through transparency and education
• What separates premium service companies from the competition
• How leadership and communication shape a service business
• Why technicians need continual training and development
• What it takes to grow a values-driven trades company
• This trade is not a nine to five.
• Working hours can extend until the job is done.
• Customer expectations can lead to longer work hours.
• The HVAC industry requires dedication and flexibility.
• Residential HVAC work often involves urgent customer needs.
• Professionals must be prepared for unpredictable schedules.
• Job satisfaction is tied to customer comfort.
• Challenges in HVAC can be rewarding when resolved.
• Time management is crucial in this field.
• Understanding customer needs is essential for success.

About The Trades Podcast

Website
https://www.thetradespodcast.com

Hosted by
Jeff Mudd and Danny Torres

The Trades Podcast features real conversations with business owners, trades leaders, and industry innovators making an impact in the skilled trades community.

Support the Trades Movement

If this episode inspires you, share it with someone in the trades or anyone thinking about starting a home-services business. Like, comment, and subscribe to help more people discover these conversations.

Takeaways

• PHCC San Diego is dedicated to promoting the trades.
• The pre-apprenticeship program has seen significant success.
• 80% of students from the pre-apprenticeship program find work.
• Employer sponsorship is crucial for apprenticeship programs.
• The four-year apprenticeship program is federally accredited.
• HVAC training programs are expanding to meet industry needs.
• Backflow certification is essential for community health and safety.
• The trades expo offers valuable resources and networking opportunities.
• Interactive learning experiences are being introduced at the expo.
• PHCC is a valuable resource for anyone in the trades.

👉 Learn more and register for the next PHCCSD Trades Expo:
https://www.phccsd.org/trades-expo
Encourage your team, your apprentices, your community partners, and your local schools to attend. Spread the word. The next generation is counting on us.

📞 Contact PHCC San Diego

Whether you are a contractor looking to hire, a vendor wanting to participate, or an educator seeking opportunities for your students, PHCCSD is ready to support you.

PHCC San Diego Chapter
Website: https://www.phccsd.org
General Contact: https://www.phccsd.org/contact
Phone: (858) 693-3855
Email: info@phccsd.org

📚 Featured Guests

Taylor Bray, PHCC San Diego
Juri Peterson, PHCC San Diego

Hosted by Jeff Mudd and Danny Torres of TheTradesPodcast.com

👍 Support the Trades Movement

Share this episode with educators, students, parents, and contractors who care about rebuilding the skilled trades workforce.
Leave a comment letting us know how the trades have impacted your life or business.

Chapters

00:00 Introduction to the Trades Podcast and PHCC San Diego

01:51 Overview of PHCC and Its Importance

05:46 Training Programs and Their Impact

09:41 Success Stories and Instructor Highlights

13:43 Financial Support and Scholarships for Students

17:42 National Reach and Online Training Opportunities

21:39 Four-Year Apprenticeship Program Overview

23:53 The Value of Apprenticeship Programs

27:48 Exploring HVAC Training Opportunities

29:43 Backflow Certification and Its Importance

32:36 Upcoming Trades Expo: What to Expect

37:46 Interactive Learning: The Escape Room Experience

In this conversation, John Pierson shares his personal experience with mosquitoes and the challenges he faced while trying to create a mosquito-free outdoor space. He discusses his initial solution of using tiki torches and the problems that arose from that approach. Ultimately, this led to the innovative idea of BuzzCaps, a product designed to enhance outdoor living by effectively managing mosquito issues.

Takeaways

• John faced a significant mosquito problem in his outdoor space.
• He initially tried using tiki torches for mosquito control.
• Tiki torches proved to be an ineffective solution.
• John's frustration led him to think creatively about the problem.
• The idea for BuzzCaps emerged from his need for a better solution.
• BuzzCaps are designed to attach to privacy fences for better stability.
• John's experience highlights the importance of innovation in everyday problems.

1. The Birth of BuzzCaps  

John Pierson shares the story of how he and his family created BuzzCaps. After building their first pool in Maine, they struggled with mosquito infestations that ruined their evenings. Inspired by their challenges, John set out to develop a product that would allow them to enjoy their poolside without the pesky bugs. Thus, BuzzCaps was born—a simple yet effective solution that transforms deck or fence posts into tiki torches, utilizing citronella oil to deter mosquitoes naturally.

2. Understanding the Product  

BuzzCaps are designed to fit on four-inch or five-inch posts and require no tools for installation. Each product comes with a 12-ounce oil canister to hold citronella oil, which masks human scent and keeps mosquitoes at bay. This innovative design not only solves a common problem but does so in a way that enhances the aesthetic of outdoor living spaces. John emphasizes that a clean and upscale look was a priority during development, making BuzzCaps an attractive addition to any deck or backyard.

3. A Family Affair  

What makes BuzzCaps special is its family-oriented foundation. John, his wife Lisa, and their son Max collaborated throughout the design process. They voted on various names, ultimately settling on BuzzCaps, which cleverly reflects the product's purpose. John credits his family for their encouragement and feedback, helping him refine the design to its current successful form.

4. The Importance of Networking  

John highlights the significance of networking in growing BuzzCaps. During his first expo experience at the Pool, Spa, Deck, and Patio Expo in Vegas, he made valuable connections with distributors and learned about the industry. This exposure opened doors to new opportunities and potential partnerships, proving that stepping outside one's comfort zone can yield incredible results.

5. Future Prospects  

As a relatively young company, BuzzCaps is focused on spreading awareness about their product. John envisions expanding their product line to cater to different materials and post sizes, further enhancing outdoor living experiences for homeowners. This innovative approach shows that BuzzCaps is not just a product but a brand dedicated to improving outdoor spaces.

Conclusion:  

BuzzCaps presents a fresh solution to a longstanding problem for outdoor enthusiasts. The combination of thoughtful design, family collaboration, and effective networking has positioned BuzzCaps as a standout product in the home improvement industry. By offering a stylish way to enjoy outdoor living without the nuisance of mosquitoes, BuzzCaps is set to transform backyards everywhere.

In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres interview Joseph Hernandez, Division Manager at CPL Detection, a leader in leak detection and underground utility locating. Joseph shares how his team combines advanced technology with expert craftsmanship to provide accurate, efficient, and trustworthy detection services across Southern California.

The conversation dives into the importance of precision in the trades, team leadership, mentorship, and developing a workforce that takes pride in solving tough problems. Joseph highlights how CPL Detection’s approach to training and innovation sets them apart, emphasizing professionalism, customer trust, and service excellence.

Whether you’re running a trade business or managing field technicians, Joseph’s insights reveal how building culture, communication, and capability can elevate your company’s reputation and long-term success.

Key takeaways:

• CPL has been in operation since 1976, focusing on leak detection and utility locating.
• Leak detection is an emergency response service, while utility locating is more planned and preventative.
• Ignoring leaks can lead to significant property damage and increased costs.
• CPL has improved its apprenticeship program, reducing training time while enhancing skill development.
• Company culture at CPL emphasizes core values like teamwork and excellence.
• CPL is committed to employee growth and offers opportunities for advancement.
• The company actively engages in community education about utility safety and damage prevention.
• CPL's leadership encourages open communication and values employee input.
• The demand for leak detection and utility locating services remains strong despite market fluctuations.
• CPL is focused on innovation, including developing new utility locating equipment.

💡 Show Resources & Mentions

🌐 CPL Detection — www.CPLDetection.com
📍 Learn more about CPL Detection’s leadership team: Our Team
📧 Email: info@cpldetection.com
💬 Connect with Joseph Hernandez on LinkedIn

CPL SAN DIEGO

1483 N. Second Street Suite #201  El Cajon, CA 92021
6197984479

CPL RIVERSIDE/ORANGE COUNTY

505 N. Smith Ave., Suite 107  Corona CA 92878
951-302-5057

CPL TENNESSEE

PO Box 216  Dandridge, TN 37725
865-545-9160

Email: info@cpldetection.com

🎙 The Trades Podcast — TheTradesPodcast.com
Follow on Instagram, YouTube, and Spotify for more interviews with industry leaders.

Chapters

00:00 Introduction to CPL and Its Services

06:52 Understanding Leak Detection vs. Utility Locating

13:15 Consequences of Ignoring Leaks

19:10 The Importance of Utility Locating

27:39 Building a Strong Company Culture

35:49 The Importance of Growth and Development

42:56 Leadership and Employee Empowerment

50:02 Navigating Industry Challenges and Opportunities

In this powerful episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres sit down with Cliff Brooks, Co-Owner of Pest In Class®, a company redefining professional development in the pest control industry.

Cliff shares how Pest In Class is bridging the gap between education and real-world application—empowering technicians, company owners, and service leaders to reach new levels of excellence. From modernizing training programs to embracing digital learning platforms, Cliff explains how raising standards can attract better talent, improve retention, and boost long-term customer trust.

Listeners will walk away with inspiration and tangible insights about leadership, training culture, and how continuous education drives both individual growth and industry advancement.

Whether you’re in pest management, facility maintenance, or any skilled trade, this conversation will remind you that when you invest in people, you elevate the profession.

💡 Key Takeaways

• The vision behind Pest In Class® and its mission to professionalize pest control training.
• How technology-driven learning can simplify onboarding and career advancement.
• Why investing in technician education increases retention and customer satisfaction.
• The importance of leadership in shaping culture and service standards.
• How digital tools make technical learning accessible, practical, and scalable.

Chapters

00:00 Introduction to Pesting Class Exterminating

02:43 Quality Over Competition in Pest Control

06:04 The Importance of Trades Education

10:38 Navigating the College vs. Trades Debate

14:08 The Current Job Market and Trade Opportunities

18:36 Pesting Class's Service Area and Customer Base

19:48 Understanding Common Pests

25:26 Integrated Pest Management Strategies

29:58 The Utility of Pest Control Services

33:55 Building Trust Through Quality Inspections

39:20 Innovative Pest Control Solutions

44:50 Personal Experiences in Pest Control

49:55 Customer-Centric Business Model

55:23 Engaging Customers with Pet Safety

In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres sit down with Dan Clapper, Commercial HVAC and Facility Maintenance Expert at Interplay Learning, to explore how technology is reshaping the future of skilled trades education.

Through 3D simulation and virtual reality (VR) training, Interplay Learning is helping businesses and individuals gain hands-on experience in a safe, scalable, and engaging environment. From HVAC and plumbing to electrical and facility maintenance, Interplay’s digital platform empowers companies to train faster, retain more, and build stronger teams—all while addressing the national skilled labor gap.

🔧 In This Episode

• How VR and 3D simulations are changing how we train technicians
• The power of on-demand, hands-on learning for the trades
• How technology is helping close the skilled labor shortage
• The role of digital tools in developing confident, capable workers
• Real-world success stories from companies using Interplay Learning

🌐 Learn More

Visit InterplayLearning.com to explore virtual training programs for HVAC, plumbing, electrical, solar, and more.
Follow Interplay Learning on LinkedIn and YouTube for new insights on workforce development in the skilled trades.

🎧 About The Trades Podcast

The Trades Podcast is where real conversations power the future of the trades. Hosted by Jeff Mudd and Danny Torres, each episode highlights innovators, educators, and entrepreneurs making a difference in construction, service, and skilled labor industries.

Listen to more episodes at TheTradesPodcast.com

What if every home improvement project could create opportunity, purpose, and lasting impact for people and communities in need? In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres speak with Erin Izen, Executive Director of The Home Depot Foundation®, to explore how the Foundation leverages the strength and reach of The Home Depot® to drive meaningful change. Erin shares how the Foundation’s Path to Pro™ initiative is addressing the skilled labor gap through investments in trades training programs, while also supporting veterans with safe home repairs, workforce development, and disaster recovery efforts.

Episode Notes

In this episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres welcome Erin Izen, Executive Director of The Home Depot Foundation®, for an uplifting conversation about service, opportunity, and the power of skilled trades to transform communities.

Erin shares how The Home Depot Foundation® is helping address the skilled labor shortage through its Path to Pro™ program, which provides free training, scholarships, and career resources to help individuals build meaningful careers in the trades. From supporting U.S. military veterans to empowering young people through partnerships with organizations such as Boys and Girls Clubs of America®, Erin highlights how strategic investment and community collaboration can open doors to lifelong careers and generational stability.

This episode is a reminder that building futures is not just about tools and materials. It is about lifting people up, restoring purpose, and creating pathways to prosperity through skilled work. If you believe in strengthening your workforce, supporting your community, or inspiring the next generation of trades professionals, this is an episode worth sharing.

🔗 Learn More and Get Involved

• The Home Depot Foundation® — https://HomeDepotFoundation.org
• Path to Pro™ — https://www.pathtopro.com/
• Veteran Support Programs — https://corporate.homedepot.com/page/veteran-housing-grants

📌 Episode Highlights

• Nearly $600 million invested in veteran causes and skilled trades initiatives
• 400,000+ open skilled trade jobs nationwide
• How Path to Pro™ prepares the next generation of tradespeople
• Partnering with Boys and Girls Clubs of America® to inspire youth early
• Why community engagement and workforce development go hand in hand

🎧 Subscribe & Share the Mission

If you believe in empowering the trades, building stronger communities, and creating pathways to prosperity, share this episode with someone who needs to hear it.

Chapters

00:00 Introduction to The Trades Podcast

01:23 Meet Erin Izen and Home Depot Foundation

03:15 Home Depot's Commitment to Veterans and Community

10:52 The Path to Pro: Addressing the Skilled Labor Gap

27:31 Diverse Pathways into the Trades

28:16 Investing in Youth: Path to Pro Updates

34:34 Community Engagement and Support

38:37 Empowering Future Generations

46:16 Partnerships with Boys and Girls Club

48:46 Creating Generational Wealth through Trades

She explains how answering real-world installation questions, simplifying sourcing, and elevating product awareness help trade professionals stand out in a competitive industry. The conversation explores how branding, customer relationships, and digital presence can grow a trades-based business and create long-term trust.

Laura also discusses:

• The rise of sustainable hardwood decking
• Educating contractors through FAQs and customer resources
• Marketing strategies tailored to trades professionals
• Helping builders and service providers improve visibility
• Why storytelling and authenticity matter in construction branding
• Listeners will walk away inspired to rethink how they communicate their value, showcase their craft, and build brands that last.

In this episode of the Trades Podcast, hosts Danny and Jeff welcome Jason Noel, the director of advisement at CEO Warrior. Jason shares his extensive background in the trades, discussing the importance of training, hiring, and developing talent in the industry. He emphasizes the role of technology and safety in the trades, as well as the need for young talent to enter the field. The conversation also touches on the challenges of working on versus in a business and the significance of soft skills in the trades.

Takeaways

• Jason Noel is the director of advisement at CEO Warrior.
• CEO Warrior trains all aspects of trades businesses.
• The trades industry is facing a shortage of skilled workers.
• Hiring should focus on attitude and personality over skill set.
• Technology is changing the way training is conducted in the trades.
• Soft skills are essential for success in the trades.
• Apprenticeship programs are crucial for attracting young talent.
• Safety has become a core value in the trades industry.
• Business owners need to work on their business, not just in it.
• CEO Warrior offers resources and training for trades professionals.
• Titles
• Transforming the Trades: Insights from Jason Noel
• Navigating the Trades Industry with CEO Warrior

Sound bites

"Hire fast, fire fast."

"Find apprenticeship programs."

"Safety first is a core value."

Chapters

00:00 Introduction to the Trades Podcast and Guest

05:20 Jason Noel's Journey in the Trades

10:15 The State of the Trades Industry

12:24 Finding and Developing Talent in the Trades

17:26 Coaching and Career Development in the Trades

20:33 The Future of the Trades and Younger Generations

22:05 The Role of AI in the Trades

27:53 Apprenticeship and Training Opportunities

29:13 Increasing Female Participation in Trades

30:37 Safety Improvements in the Trades

35:53 Transitioning from Working in to Working on the Business

In this episode of the Trades Podcast, hosts Danny Torres and Jeff Mudd interview Brian Huff, CEO of Midwest Technical Institute and Delta Technical College. They discuss the importance of skilled trades, particularly welding, and the growing demand for workers in these fields. Brian shares his journey from a welder to an educator, emphasizing the need for job placement and employer-focused education. The conversation also touches on the skills gap, the importance of soft skills, and the changing perceptions of trades in the education system. Brian provides insights into the future of the trades, the value of trade education, and advice for parents and students considering a career in the trades.

Takeaways

• Job placement is crucial for trade education success.
• The demand for skilled tradespeople is increasing.
• Welding is a vital skill with numerous job opportunities.
• The skills gap in the trades is urgent and growing.
• Soft skills are becoming increasingly important in trades education.
• Trade education is often more affordable than traditional college.
• A good work ethic can lead to career advancement in trades.
• The perception of trades as a second-tier option needs to change.
• Automation in trucking is still a long way off.
• The trades are foundational to the economy and society.

📞 Resources & Contact Information

Midwest Technical Institute (MTI)
Website: www.midwesttech.edu
Phone: (888) 709-8324
Locations: Illinois and Missouri
Contact Page: https://www.midwesttech.edu/

Delta Technical College (DTC)
Website: www.deltatechnicalcollege.com
Phone: (866) 733-6652
Locations: Mississippi and Arkansas
Contact Page: https://www.deltatechnicalcollege.com

Chapters

00:00 Introduction to the Trades Podcast

03:01 Brian Huff's Journey in Welding and Education

05:52 The Growing Demand for Welders

08:50 The Skills Gap and Job Opportunities in Trades

11:43 Connecting Education with Employment

14:47 The Importance of Job Placement in Trade Education

17:48 The Future of Trucking and Automation

20:43 Changing Perceptions of Trades as a Career Path

24:06 The Eisenhower Moment and Vocational Education

25:53 The Shift in Education: Gen Z and Trade Skills

30:07 The Role of Educators in Trade Schools

32:23 The Importance of Soft Skills in Trades

34:18 The Essential Nature of Trades in Society

36:39 Becoming a Good Worker: The Key to Success

40:55 Opportunities in the Trades for Veterans and Young Adults

46:00 The Bright Future of Trade Careers

What You’ll Learn

Why specializing in deck builder marketing unlocked growth and clarity for April’s business

How being easy to find online—especially by ranking #1 for the right keywords—drives real results

How April’s team uses AI, Google Business Profiles, SEO, PPC, and more to boost exposure

Case examples of quick wins, such as clients ranking dominant in their local markets

The value of systems that support long-term growth—without sacrificing authenticity or quality

Guest Bio

April Edwards is the CEO of Deck Builder Marketers. With experience in art, commercial design, and marketing since 2004, she found her stride by focusing on deck builders—making her agency one of the first full-service firms built solely for this trade. She’s passionate about helping contractors grow, scale, and thrive through marketing that works.

Deck Builder MarketersNADRA

Resources & Mentions

Deck Builder Marketers Overview & Free Strategy Session: deckbuildermarketers.com/april-edwards
Deck Builder Marketers

AI’s Role in Deck Builder Marketing: April’s insights on adapting to AI marketing trends for trades businesses
Deck Builder Marketers

How April Scaled a 7-Figure Agency: Niching for clarity, systems, and recurring growth
Seven Figure Agency

LinkedIn Ryan Gladwin https://www.linkedin.com/in/ryan-gladwin-a77556282/

Key Takeaways:

Insight into Love’s Truck Care Academy curriculum and training philosophy

The value of paid, accelerated training for future diesel technicians

The positive impact of structured, skill-based learning on safety, confidence, and retention

Career transformation through intentional instruction

Why a technician’s mindset and training quality matter just as much as tools

Resources & Mentions

Love’s Truck Care Academy Overview, including curriculum and training model Love's

Industry-Recognized Training Value: Graduates start as Level 5 technicians and receive a $3,500 tool kit after one year

Whether you're a tradesperson looking to elevate your skill set, a business owner focused on branding and client relationships, or someone dreaming of building something meaningful, this conversation will spark fresh motivation and provide real-world strategies for growth.

🔍 What You’ll Learn:

How Trevor turned hands-on craftsmanship into a successful business

The importance of setting a higher standard in the trades

Strategies for building trust and long-term relationships with clients

The role of design thinking in outdoor construction

Why your reputation is your strongest marketing tool

👤 Guest Bio:

Trevor Wegner is the founder of TW Craftsmen, a premium deck building and outdoor living company specializing in functional, beautiful spaces that last. Based in Southern California, Trevor brings a craftsman’s mindset to every project, combining design, structure, and client care to deliver standout results.

📌 Resources & Mentions:

Visit: TWCraftsmen.com

Follow TW Craftsmen on Instagram: @twcraftsmen

More episodes and resources: TheTradesPodcast.com

Charlie brings his expertise in high-level sales and personal branding to the table, sharing how One Tap Connect is transforming the way professionals in the trades make a lasting impression. From instantly sharing contact info and reviews to showcasing portfolios and capturing leads on the spot, One Tap is helping sales pros close deals quicker and more confidently.

Whether you're a contractor, sales rep, or business owner, this episode delivers powerful insights on modern sales tools and strategies that can help you grow faster and smarter.

What You’ll Learn:

How One Tap Connect helps tradespeople and sales pros make lasting digital impressions

The origin story and mission behind the One Tap platform

Why traditional business cards are outdated—and what replaces them

Tips from Charlie Cina on personal branding and high-conversion communication

How to equip your team with tools that boost professionalism and speed up sales cycles

Guest Bio:

Charlie Cina is a nationally recognized sales and branding expert, speaker, and the CEO of One Tap Connect. With decades of experience in high-level sales training, Charlie’s passion lies in helping professionals build credibility, increase visibility, and connect with clients instantly—using tools that do the talking for you.

Resources & Mentions:

Create your digital card: OneTapConnect.com

Connect with Charlie Cina on LinkedIn: Charlie Cina

One Tap Connect CEO Link>>> Charlie

Learn more at: TheTradesPodcast.com

In this motivating episode of The Trades Podcast, hosts Jeff Mudd and Danny Torres talk with Jason Noel, Master Advisor at CEO Warrior, a powerful platform helping service business owners lead with confidence, clarity, and control.

Jason shares the raw reality of running a service business and how most owners get stuck in a cycle of chaos, wearing too many hats and barely keeping up. Through his journey from overwhelmed contractor to transformational leader, Jason reveals the tools, strategies, and mindset shifts that helped him break free and scale his business to success.

CEO Warrior isn't just coaching, it's a movement for trades professionals ready to stop reacting and start leading. If you’re tired of spinning your wheels and want to become the CEO your business deserves, this episode delivers the fire and focus to help you take that next step.

🔍 What You’ll Learn:

How Jason help to build CEO Warrior to solve real problems for service business owners

The key mindset and leadership shifts required to scale and sustain a trades business

Why most contractors stay stuck and how to break through plateaus

Systems and habits to gain control of your time, team, and revenue

How to move from technician to CEO with confidence

👤 Guest Bio:

Jason Noel is the Master Advisor at CEO Warrior, an elite coaching and mentorship platform that empowers service business owners to take command of their operations, leadership, and growth. His mission is to turn overwhelmed contractors into powerful, confident CEOs who build lasting legacies in the trades.

📌 Resources & Mentions:

Learn more: CEO Warrior

Book a strategy call: ceowarrior.com/book-a-call

More trade industry stories: TheTradesPodcast.com