<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:psc="http://podlove.org/simple-chapters" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><title><![CDATA[Vertex Business Strategies]]></title><description><![CDATA[<p>Empowering your business through strategic guidance and innovative solutions. Our team of experienced consultants is dedicated to understanding your unique challenges and goals, providing tailored strategies for success. Let us help you elevate your business to new heights.</p>]]></description><link>www.vertexbusinessstrategies.com</link><generator>Riverside.fm (https://riverside.com)</generator><lastBuildDate>Mon, 19 Oct 2026 16:39:34 GMT</lastBuildDate><atom:link href="https://api.riverside.com/hosting/M7LArMXJ.rss" rel="self" type="application/rss+xml"/><author><![CDATA[Andrew Davis & Wyn Kittredge]]></author><pubDate>Mon, 13 Jul 2026 11:12:53 GMT</pubDate><copyright><![CDATA[2026 Andrew Davis & Wyn Kittredge]]></copyright><language><![CDATA[en]]></language><ttl>60</ttl><category><![CDATA[Business]]></category><category><![CDATA[Management]]></category><itunes:author>Andrew Davis &amp; Wyn Kittredge</itunes:author><itunes:summary>&lt;p&gt;Empowering your business through strategic guidance and innovative solutions. Our team of experienced consultants is dedicated to understanding your unique challenges and goals, providing tailored strategies for success. Let us help you elevate your business to new heights.&lt;/p&gt;</itunes:summary><itunes:type>episodic</itunes:type><itunes:owner><itunes:name>Andrew Davis &amp; Wyn Kittredge</itunes:name><itunes:email>adavis@vertexbusinessstrategies.com</itunes:email></itunes:owner><itunes:explicit>no</itunes:explicit><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><item><title><![CDATA[Raising Prices or Losing Margins]]></title><description><![CDATA[<p>The conversation explores the complexities of pricing strategies, focusing on the balance between raising prices and maintaining margins. Key themes include understanding market dynamics, the importance of service, and effective communication of price changes to customers. The conversation delves into various aspects of pricing strategies, customer experience, discounting practices, and the perception of fairness in business. The speakers explore how these elements impact profitability and customer relationships.</p><p><br /></p><p>Takeaways</p><ul><li>Pricing strategies are crucial</li><li>Service adds value to pricing Pricing impacts customer trust</li><li>Discounting can devalue products</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Understanding Pricing Strategies</li><li>03:00 The Importance of Margin Awareness</li><li>06:04 Navigating Price Sensitivity and Competition</li><li>09:56 The Role of Service in Pricing</li><li>11:59 Communicating Price Increases Effectively</li><li>15:02 Psychological Aspects of Pricing</li><li>19:57 Defending Your Pricing Decisions</li><li>24:58 The Impact of Transparency in Pricing</li><li>27:14 Navigating Pricing Strategies</li><li>30:44 Understanding Customer Experience</li><li>32:01 The Art of Discounting</li><li>39:41 Maintaining Profitability Amid Costs</li><li>45:31 Perception of Fairness in Pricing</li></ul>]]></description><guid isPermaLink="false">43a61ee1-ab84-47bf-85fa-6302a0f6a60c</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 19 Oct 2026 12:14:14 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/2a36f892fb2fe7bb191ec6cc7db5f9867ad4861b1a50f32a8715f2e73042e99a/eyJlcGlzb2RlSWQiOiI0M2E2MWVlMS1hYjg0LTQ3YmYtODVmYS02MzAyYTBmNmE2MGMiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFiYTViMWQ4Y2IwM2RmMmQ3NzEzZGExL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtMTAtMTlfXzEyLTE0LTE1Lm1wMyJ9.mp3" length="94545859" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/43a61ee1-ab84-47bf-85fa-6302a0f6a60c/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation explores the complexities of pricing strategies, focusing on the balance between raising prices and maintaining margins. Key themes include understanding market dynamics, the importance of service, and effective communication of price changes to customers. The conversation delves into various aspects of pricing strategies, customer experience, discounting practices, and the perception of fairness in business. The speakers explore how these elements impact profitability and customer relationships.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Pricing strategies are crucial&lt;/li&gt;&lt;li&gt;Service adds value to pricing Pricing impacts customer trust&lt;/li&gt;&lt;li&gt;Discounting can devalue products&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Understanding Pricing Strategies&lt;/li&gt;&lt;li&gt;03:00 The Importance of Margin Awareness&lt;/li&gt;&lt;li&gt;06:04 Navigating Price Sensitivity and Competition&lt;/li&gt;&lt;li&gt;09:56 The Role of Service in Pricing&lt;/li&gt;&lt;li&gt;11:59 Communicating Price Increases Effectively&lt;/li&gt;&lt;li&gt;15:02 Psychological Aspects of Pricing&lt;/li&gt;&lt;li&gt;19:57 Defending Your Pricing Decisions&lt;/li&gt;&lt;li&gt;24:58 The Impact of Transparency in Pricing&lt;/li&gt;&lt;li&gt;27:14 Navigating Pricing Strategies&lt;/li&gt;&lt;li&gt;30:44 Understanding Customer Experience&lt;/li&gt;&lt;li&gt;32:01 The Art of Discounting&lt;/li&gt;&lt;li&gt;39:41 Maintaining Profitability Amid Costs&lt;/li&gt;&lt;li&gt;45:31 Perception of Fairness in Pricing&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:49:15</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>16</itunes:episode><itunes:title>Raising Prices or Losing Margins</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[When Owners/Executives Run Out of Bandwidth]]></title><description><![CDATA[<p>The conversation focuses on the challenges business owners face regarding dependency on their own involvement in operations, exploring themes of delegation, decision-making authority, and the psychological barriers to letting go of control. Drew and Wyn discuss strategies for overcoming burnout and fostering a more autonomous organizational structure, emphasizing the importance of empowering employees and aligning goals. The conversation delves into the complexities of decision-making within organizations, emphasizing the importance of delegation and the potential for owner burnout. It highlights the need for establishing clear decision-making structures and the benefits of empowering employees to take on responsibilities.</p><p><br /></p><p>Takeaways</p><ul><li>Owner dependency is a challenge</li><li>Effective delegation requires authority Delegation is crucial for scalability</li><li>Owner burnout risks business continuity</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Understanding Owner Dependency</li><li>10:39 The Importance of Delegation</li><li>18:40 Empowering Employees for Success</li><li>22:23 Understanding Decision-Making Levels</li><li>25:29 Identifying Burnout and Overload</li><li>29:11 The Importance of Delegation</li><li>32:51 Establishing Trust and Accountability</li><li>35:04 Defining Non-Delegable Decisions</li><li>39:50 The Owner Rescue Cycle and Solutions</li></ul>]]></description><guid isPermaLink="false">46d572b5-9f31-449e-8c39-d34290a9821c</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Tue, 13 Oct 2026 12:26:16 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/a30998bb4963e9605162f9781bcee2322acff3b7aacfd00241a0d143d856e5ce/eyJlcGlzb2RlSWQiOiI0NmQ1NzJiNS05ZjMxLTQ0OWUtOGMzOS1kMzQyOTBhOTgyMWMiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFjZTIyZDJjYjBiZjhjMDBiMmU1MWFmL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtMTAtMTNfXzEyLTI2LTE3Lm1wMyJ9.mp3" length="85494535" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/46d572b5-9f31-449e-8c39-d34290a9821c/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation focuses on the challenges business owners face regarding dependency on their own involvement in operations, exploring themes of delegation, decision-making authority, and the psychological barriers to letting go of control. Drew and Wyn discuss strategies for overcoming burnout and fostering a more autonomous organizational structure, emphasizing the importance of empowering employees and aligning goals. The conversation delves into the complexities of decision-making within organizations, emphasizing the importance of delegation and the potential for owner burnout. It highlights the need for establishing clear decision-making structures and the benefits of empowering employees to take on responsibilities.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Owner dependency is a challenge&lt;/li&gt;&lt;li&gt;Effective delegation requires authority Delegation is crucial for scalability&lt;/li&gt;&lt;li&gt;Owner burnout risks business continuity&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Understanding Owner Dependency&lt;/li&gt;&lt;li&gt;10:39 The Importance of Delegation&lt;/li&gt;&lt;li&gt;18:40 Empowering Employees for Success&lt;/li&gt;&lt;li&gt;22:23 Understanding Decision-Making Levels&lt;/li&gt;&lt;li&gt;25:29 Identifying Burnout and Overload&lt;/li&gt;&lt;li&gt;29:11 The Importance of Delegation&lt;/li&gt;&lt;li&gt;32:51 Establishing Trust and Accountability&lt;/li&gt;&lt;li&gt;35:04 Defining Non-Delegable Decisions&lt;/li&gt;&lt;li&gt;39:50 The Owner Rescue Cycle and Solutions&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:44:32</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>15</itunes:episode><itunes:title>When Owners/Executives Run Out of Bandwidth</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[The Middle-Manager Meltdown]]></title><description><![CDATA[<p>The conversation focuses on the challenges of leadership and management within organizations, particularly the importance of delegation and the role of middle managers in ensuring business continuity. Drew and Wyn discuss the psychological barriers executives face in relinquishing control and the need for effective communication and accountability in management. The conversation delves into the challenges of reporting and communication in management, emphasizing the need for meaningful data and open dialogue between executives and middle managers. It highlights the importance of fostering a culture where team members feel comfortable discussing struggles and seeking help, rather than hiding failures.</p><p><br /></p><p>Takeaways</p><ul><li>Effective delegation is crucial</li><li>Middle managers bridge communication gaps Effective communication is crucial</li><li>Reports should serve a purpose</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Introduction to Business Strategies</li><li>01:10 Creating a Business vs. a Job</li><li>02:58 The Challenges of Delegation</li><li>06:02 Middle Management Dynamics</li><li>10:01 Setting Expectations and Accountability</li><li>11:56 Authority and Decision-Making in Management</li><li>15:59 The Role of Data in Management Accountability</li><li>21:06 The Challenge of Reporting</li><li>24:55 Empowering Sales Teams</li><li>28:47 Communication Gaps in Management</li><li>30:45 The Burden of Reporting</li><li>33:28 Encouraging Innovation from All Levels</li><li>36:10 Identifying Managerial Fatigue</li><li>39:20 Hiring for Drive and Work Ethic</li></ul>]]></description><guid isPermaLink="false">04fca6fc-839f-44a7-b25e-d112035cb687</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Fri, 09 Oct 2026 10:52:44 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/0b059e2d0bb8466b10672404ae68c7f556f323c0d7069eb5a18dc9733e2425e0/eyJlcGlzb2RlSWQiOiIwNGZjYTZmYy04MzlmLTQ0YTctYjI1ZS1kMTEyMDM1Y2I2ODciLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFhM2YzOTg2YmM3ZTU3OTJhNzI2YTlkL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtMTAtOV9fMTAtNTItNDQubXAzIn0=.mp3" length="82389098" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/04fca6fc-839f-44a7-b25e-d112035cb687/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation focuses on the challenges of leadership and management within organizations, particularly the importance of delegation and the role of middle managers in ensuring business continuity. Drew and Wyn discuss the psychological barriers executives face in relinquishing control and the need for effective communication and accountability in management. The conversation delves into the challenges of reporting and communication in management, emphasizing the need for meaningful data and open dialogue between executives and middle managers. It highlights the importance of fostering a culture where team members feel comfortable discussing struggles and seeking help, rather than hiding failures.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Effective delegation is crucial&lt;/li&gt;&lt;li&gt;Middle managers bridge communication gaps Effective communication is crucial&lt;/li&gt;&lt;li&gt;Reports should serve a purpose&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Introduction to Business Strategies&lt;/li&gt;&lt;li&gt;01:10 Creating a Business vs. a Job&lt;/li&gt;&lt;li&gt;02:58 The Challenges of Delegation&lt;/li&gt;&lt;li&gt;06:02 Middle Management Dynamics&lt;/li&gt;&lt;li&gt;10:01 Setting Expectations and Accountability&lt;/li&gt;&lt;li&gt;11:56 Authority and Decision-Making in Management&lt;/li&gt;&lt;li&gt;15:59 The Role of Data in Management Accountability&lt;/li&gt;&lt;li&gt;21:06 The Challenge of Reporting&lt;/li&gt;&lt;li&gt;24:55 Empowering Sales Teams&lt;/li&gt;&lt;li&gt;28:47 Communication Gaps in Management&lt;/li&gt;&lt;li&gt;30:45 The Burden of Reporting&lt;/li&gt;&lt;li&gt;33:28 Encouraging Innovation from All Levels&lt;/li&gt;&lt;li&gt;36:10 Identifying Managerial Fatigue&lt;/li&gt;&lt;li&gt;39:20 Hiring for Drive and Work Ethic&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:42:55</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>14</itunes:episode><itunes:title>The Middle-Manager Meltdown</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Let Your Leaders Lead]]></title><description><![CDATA[<p>The conversation revolves around the theme of leadership and creating an environment of openness and trust within an organization. It explores the challenges of leadership, the importance of feedback, and the need for a 10,000-foot view of the organization. The conversation covers the importance of transparency in leadership, the challenges of keeping secrets in business, the transition to management, the value of delegation, and the fostering of thought leadership. It also emphasizes the need for open communication, trust, and accountability in leadership roles.</p><p><br /></p><p>Takeaways</p><ul><li>Leadership requires fostering an environment of openness and trust.</li><li>Feedback and communication are essential for effective leadership. Transparency is key</li><li>Delegation builds trust</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 The 10,000-Foot View of the Organization</li><li>18:07 The Importance of Transparency in Leadership</li><li>19:25 Challenges of Keeping Secrets in Business</li><li>22:05 Transition to Management and Delegation</li><li>23:20 Fostering Thought Leadership and Open Communication</li><li>30:17 Avoiding Micromanagement and Building Trust</li><li>35:05 Encouraging Innovation and Thought Leadership</li></ul>]]></description><guid isPermaLink="false">369e3f52-fdfa-4db6-b12e-bdf1b199ad48</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 28 Sep 2026 12:20:28 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7f630c6358c8ac6eb4c6f3f20de7e73bd327acf505594662bc64df8e477dc77c/eyJlcGlzb2RlSWQiOiIzNjllM2Y1Mi1mZGZhLTRkYjYtYjEyZS1iZGYxYjE5OWFkNDgiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFiYTVhYzBhNDdjMmVmZmEyMDAwZDc0L2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtOS0yOF9fMTItMjAtMzQubXAzIn0=.mp3" length="73082819" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/369e3f52-fdfa-4db6-b12e-bdf1b199ad48/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation revolves around the theme of leadership and creating an environment of openness and trust within an organization. It explores the challenges of leadership, the importance of feedback, and the need for a 10,000-foot view of the organization. The conversation covers the importance of transparency in leadership, the challenges of keeping secrets in business, the transition to management, the value of delegation, and the fostering of thought leadership. It also emphasizes the need for open communication, trust, and accountability in leadership roles.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Leadership requires fostering an environment of openness and trust.&lt;/li&gt;&lt;li&gt;Feedback and communication are essential for effective leadership. Transparency is key&lt;/li&gt;&lt;li&gt;Delegation builds trust&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 The 10,000-Foot View of the Organization&lt;/li&gt;&lt;li&gt;18:07 The Importance of Transparency in Leadership&lt;/li&gt;&lt;li&gt;19:25 Challenges of Keeping Secrets in Business&lt;/li&gt;&lt;li&gt;22:05 Transition to Management and Delegation&lt;/li&gt;&lt;li&gt;23:20 Fostering Thought Leadership and Open Communication&lt;/li&gt;&lt;li&gt;30:17 Avoiding Micromanagement and Building Trust&lt;/li&gt;&lt;li&gt;35:05 Encouraging Innovation and Thought Leadership&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:38:04</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>13</itunes:episode><itunes:title>Let Your Leaders Lead</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Developing New Leaders & Improving Your Team]]></title><description><![CDATA[<p>The conversation covers topics related to leadership, training, and team development. It delves into the importance of effective communication, self-evaluation, and feedback in a business setting. The conversation delves into the importance of creating a culture of trust and constructive feedback within an organization. It explores the challenges of building great leaders and the pitfalls of power dynamics. The discussion also touches on the need for clear communication and logical decision-making in leadership roles.</p><p><br /></p><p>Takeaways</p><ul><li>Leadership</li><li>Effective Communication Trust and constructive feedback are essential for building great leaders.</li><li>Leadership requires a balance between being friendly and maintaining professionalism.</li></ul><p><br /></p><p>Chapters</p><ul><li>00:00 Leadership and Team Development</li><li>06:05 Training and Self-Evaluation</li><li>12:57 Feedback and Communication</li><li>22:54 Creating a Culture of Trust</li><li>25:00 Pitfalls of Power Dynamics</li><li>30:00 Leadership and Decision-Making</li></ul>]]></description><guid isPermaLink="false">6a1aa1b7-54d2-4c35-b792-cbe93ce4f0b0</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Tue, 22 Sep 2026 17:36:49 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/1a76c4d4756b29365f4fd495a5a7599a71d0517f2db38c2df2474d002c068cae/eyJlcGlzb2RlSWQiOiI2YTFhYTFiNy01NGQyLTRjMzUtYjc5Mi1jYmU5M2NlNGYwYjAiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFiMmJiZDRjNzg3MGZiYzU2OGExZTkzL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtOS0yMl9fMTctMzYtNTAubXAzIn0=.mp3" length="84637718" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/6a1aa1b7-54d2-4c35-b792-cbe93ce4f0b0/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers topics related to leadership, training, and team development. It delves into the importance of effective communication, self-evaluation, and feedback in a business setting. The conversation delves into the importance of creating a culture of trust and constructive feedback within an organization. It explores the challenges of building great leaders and the pitfalls of power dynamics. The discussion also touches on the need for clear communication and logical decision-making in leadership roles.&lt;/p&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Leadership&lt;/li&gt;&lt;li&gt;Effective Communication Trust and constructive feedback are essential for building great leaders.&lt;/li&gt;&lt;li&gt;Leadership requires a balance between being friendly and maintaining professionalism.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;br /&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Leadership and Team Development&lt;/li&gt;&lt;li&gt;06:05 Training and Self-Evaluation&lt;/li&gt;&lt;li&gt;12:57 Feedback and Communication&lt;/li&gt;&lt;li&gt;22:54 Creating a Culture of Trust&lt;/li&gt;&lt;li&gt;25:00 Pitfalls of Power Dynamics&lt;/li&gt;&lt;li&gt;30:00 Leadership and Decision-Making&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:44:05</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>12</itunes:episode><itunes:title>Developing New Leaders &amp; Improving Your Team</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Creating Value in Your Business - Part 2]]></title><description><![CDATA[<p>The conversation covers a range of topics, including early morning banter, company valuations, creating value and stability, business health and growth, and the importance of financial documentation and technology. The hosts emphasize the impact of perceived value, stability, and future-proofing a business for long-term success. The conversation delves into the critical aspects of future-proofing a business, addressing dependency risks, scalability, and the importance of legal documentation. It emphasizes the need for strategic planning and risk mitigation to ensure long-term success.</p><p></p><p>Takeaways</p><ul><li>Company valuations are influenced by perceived risk and stability.</li><li>Business health and growth are essential for long-term value and options. Future-proofing involves isolating technology, organizational structuring, and scalability.</li><li>Dependency risks include owner and key employee dependency, as well as customer concentration risk.</li><li>Scalability and documentation are crucial for business growth and operational efficiency.</li><li>Having a legal house in order, including contracts, agreements, and operating agreements, is essential for risk mitigation and long-term success.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Early Morning Banter</li><li>03:00 Company Valuations and Goals</li><li>06:55 Creating Value and Stability</li><li>09:43 Business Health and Growth</li><li>14:52 Financial Documentation and Technology</li><li>21:35 Future-Proofing Your Business</li><li>24:11 Dependency Risks</li><li>25:59 Scalability and Documentation</li><li>35:28 Legal House in Order</li></ul>]]></description><guid isPermaLink="false">b042a7aa-df18-49a7-9dcf-726a6c8abb49</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 14 Sep 2026 11:34:34 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7e0901407ca3773f0a602608488c3645d1a01e489938432cabb8617d62bf6b08/eyJlcGlzb2RlSWQiOiJiMDQyYTdhYS1kZjE4LTQ5YTctOWRjZi03MjZhNmM4YWJiNDkiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE3ZWY4ODI3YTUwY2FiZGQ2YzhhNmIyL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtOS0xNF9fMTEtMzQtMzgubXAzIn0=.mp3" length="84916079" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/b042a7aa-df18-49a7-9dcf-726a6c8abb49/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers a range of topics, including early morning banter, company valuations, creating value and stability, business health and growth, and the importance of financial documentation and technology. The hosts emphasize the impact of perceived value, stability, and future-proofing a business for long-term success. The conversation delves into the critical aspects of future-proofing a business, addressing dependency risks, scalability, and the importance of legal documentation. It emphasizes the need for strategic planning and risk mitigation to ensure long-term success.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Company valuations are influenced by perceived risk and stability.&lt;/li&gt;&lt;li&gt;Business health and growth are essential for long-term value and options. Future-proofing involves isolating technology, organizational structuring, and scalability.&lt;/li&gt;&lt;li&gt;Dependency risks include owner and key employee dependency, as well as customer concentration risk.&lt;/li&gt;&lt;li&gt;Scalability and documentation are crucial for business growth and operational efficiency.&lt;/li&gt;&lt;li&gt;Having a legal house in order, including contracts, agreements, and operating agreements, is essential for risk mitigation and long-term success.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Early Morning Banter&lt;/li&gt;&lt;li&gt;03:00 Company Valuations and Goals&lt;/li&gt;&lt;li&gt;06:55 Creating Value and Stability&lt;/li&gt;&lt;li&gt;09:43 Business Health and Growth&lt;/li&gt;&lt;li&gt;14:52 Financial Documentation and Technology&lt;/li&gt;&lt;li&gt;21:35 Future-Proofing Your Business&lt;/li&gt;&lt;li&gt;24:11 Dependency Risks&lt;/li&gt;&lt;li&gt;25:59 Scalability and Documentation&lt;/li&gt;&lt;li&gt;35:28 Legal House in Order&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:44:13</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>11</itunes:episode><itunes:title>Creating Value in Your Business - Part 2</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Creating Value in Your Business - Part 1]]></title><description><![CDATA[<p>The conversation delves into the importance of building a business that can be sold, emphasizing the need for transferable value and predictable cash flow. It explores the significance of documentation, employee loyalty, and standard operating procedures in enhancing business value. Additionally, it discusses the role of private equity, the value of specific business components, and the impact of diversification on business value. The conversation covers various aspects of building a business that can be sold, including business structure, management team, exit strategy, customer base, and growth opportunities. It delves into the importance of product diversification, transferability of the business, controlled growth, and the value of an exit strategy. The discussion also highlights the significance of a diverse customer base and the generation of demand for business growth.</p><p></p><p>Takeaways</p><ul><li>Building a business that can be sold</li><li>The importance of transferable value Business Structure</li><li>Management Team</li><li>Exit Strategy</li><li>Customer Base</li><li>Growth Opportunities</li></ul><p></p><p>Chapters</p><ul><li>00:00 Building a Business for Sale</li><li>02:56 The Value of Transferable Assets</li><li>06:06 Predictable Cash Flow and Business Value</li><li>09:47 Documentation and Systems</li><li>15:08 Employee Loyalty and Standard Operating Procedures</li><li>19:50 The Role of Private Equity and Business Value</li><li>22:53 The Value of Specific Business Components</li><li>24:55 Business Structure and Product Diversification</li><li>26:29 Management Team and Decision Making</li><li>29:16 Transferability of Business</li><li>32:13 Customer Base and Revenue Diversification</li><li>35:44 Controlled Growth and Demand Generation</li><li>43:00 Exit Strategy and Intrinsic Value</li></ul>]]></description><guid isPermaLink="false">d5a900c1-c136-42fb-ae78-b4ad01f258b5</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Fri, 11 Sep 2026 10:00:21 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/8636c8c193355b14c7606973f9d4c71a84dbb5f3e30364eb45ba699328c983a5/eyJlcGlzb2RlSWQiOiJkNWE5MDBjMS1jMTM2LTQyZmItYWU3OC1iNGFkMDFmMjU4YjUiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmFhM2QwYmVjM2Y3NTJhMTBhYmQ0MWU3L2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLTIwMjYtOS0xMV9fMTAtMC0yNC5tcDMifQ==.mp3" length="86775997" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/d5a900c1-c136-42fb-ae78-b4ad01f258b5/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation delves into the importance of building a business that can be sold, emphasizing the need for transferable value and predictable cash flow. It explores the significance of documentation, employee loyalty, and standard operating procedures in enhancing business value. Additionally, it discusses the role of private equity, the value of specific business components, and the impact of diversification on business value. The conversation covers various aspects of building a business that can be sold, including business structure, management team, exit strategy, customer base, and growth opportunities. It delves into the importance of product diversification, transferability of the business, controlled growth, and the value of an exit strategy. The discussion also highlights the significance of a diverse customer base and the generation of demand for business growth.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Building a business that can be sold&lt;/li&gt;&lt;li&gt;The importance of transferable value Business Structure&lt;/li&gt;&lt;li&gt;Management Team&lt;/li&gt;&lt;li&gt;Exit Strategy&lt;/li&gt;&lt;li&gt;Customer Base&lt;/li&gt;&lt;li&gt;Growth Opportunities&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Building a Business for Sale&lt;/li&gt;&lt;li&gt;02:56 The Value of Transferable Assets&lt;/li&gt;&lt;li&gt;06:06 Predictable Cash Flow and Business Value&lt;/li&gt;&lt;li&gt;09:47 Documentation and Systems&lt;/li&gt;&lt;li&gt;15:08 Employee Loyalty and Standard Operating Procedures&lt;/li&gt;&lt;li&gt;19:50 The Role of Private Equity and Business Value&lt;/li&gt;&lt;li&gt;22:53 The Value of Specific Business Components&lt;/li&gt;&lt;li&gt;24:55 Business Structure and Product Diversification&lt;/li&gt;&lt;li&gt;26:29 Management Team and Decision Making&lt;/li&gt;&lt;li&gt;29:16 Transferability of Business&lt;/li&gt;&lt;li&gt;32:13 Customer Base and Revenue Diversification&lt;/li&gt;&lt;li&gt;35:44 Controlled Growth and Demand Generation&lt;/li&gt;&lt;li&gt;43:00 Exit Strategy and Intrinsic Value&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:45:12</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>10</itunes:episode><itunes:title>Creating Value in Your Business - Part 1</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Navigating Employee Compensation]]></title><description><![CDATA[<p>The conversation covers the challenges of balancing compensation with employee satisfaction and expectations, the importance of understanding business success and sharing information with employees, and the need for setting clear expectations and navigating compensation discussions. It also touches on the cultural impact of recognition and rewards, the role of HR consultants, and the future topic of building a sellable business.</p><p></p><p>Takeaways</p><ul><li>Compensation and employee satisfaction</li><li>Understanding business success and sharing information</li><li>Setting clear expectations and navigating compensation discussions</li><li>Cultural impact of recognition and rewards</li><li>Role of HR consultants</li><li>Future topic: building a sellable business</li></ul><p></p><p>Chapters</p><ul><li>00:00 Balancing Compensation and Employee Satisfaction</li><li>03:17 Understanding Business Success and Sharing Information</li><li>13:38 Setting Clear Expectations and Navigating Compensation Discussions</li><li>21:30 Cultural Impact of Recognition and Rewards</li><li>31:46 Role of HR Consultants</li><li>33:34 Future Topic: Building a Sellable Business</li></ul>]]></description><guid isPermaLink="false">ae70bfc7-7481-4e05-bf4f-8b8335e3ce70</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 31 Aug 2026 11:52:39 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/7603a835c27e37c2e5e49975eb37223038d54eab684325b31baf54fbaf7f7c31/eyJlcGlzb2RlSWQiOiJhZTcwYmZjNy03NDgxLTRlMDUtYmY0Zi04YjgzMzVlM2NlNzAiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE1ZTBhNmY2YWQ5M2VjZTkxNjlhZGU0L2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNy0yMF9fMTMtNDUtNTEubXAzIn0=.mp3" length="65387354" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/ae70bfc7-7481-4e05-bf4f-8b8335e3ce70/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers the challenges of balancing compensation with employee satisfaction and expectations, the importance of understanding business success and sharing information with employees, and the need for setting clear expectations and navigating compensation discussions. It also touches on the cultural impact of recognition and rewards, the role of HR consultants, and the future topic of building a sellable business.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Compensation and employee satisfaction&lt;/li&gt;&lt;li&gt;Understanding business success and sharing information&lt;/li&gt;&lt;li&gt;Setting clear expectations and navigating compensation discussions&lt;/li&gt;&lt;li&gt;Cultural impact of recognition and rewards&lt;/li&gt;&lt;li&gt;Role of HR consultants&lt;/li&gt;&lt;li&gt;Future topic: building a sellable business&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Balancing Compensation and Employee Satisfaction&lt;/li&gt;&lt;li&gt;03:17 Understanding Business Success and Sharing Information&lt;/li&gt;&lt;li&gt;13:38 Setting Clear Expectations and Navigating Compensation Discussions&lt;/li&gt;&lt;li&gt;21:30 Cultural Impact of Recognition and Rewards&lt;/li&gt;&lt;li&gt;31:46 Role of HR Consultants&lt;/li&gt;&lt;li&gt;33:34 Future Topic: Building a Sellable Business&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:34:03</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>8</itunes:episode><itunes:title>Navigating Employee Compensation</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Leadership, Culture and Turnover]]></title><description><![CDATA[<p>The conversation covers European adventures, leadership and culture, and the importance of accurate data in decision-making. It emphasizes the significance of addressing issues head-on and the impact of accurate data on decision-making processes. The conversation covers topics related to data verification, accuracy, efficiency through technology, managing employee productivity, balancing technical and practical perspectives, and the cost of turnover and employee management. The discussion delves into the importance of data verification, the impact of technology on efficiency, the challenges of managing employee productivity, the need for a balance between technical and practical perspectives, and the cost implications of employee turnover.</p><p></p><p>Takeaways</p><ul><li>Importance of addressing issues head-on</li><li>The significance of accurate data in decision-making Data Verification</li><li>Efficiency through Technology</li></ul><p></p><p>Chapters</p><ul><li>00:00 European Adventures</li><li>03:06 Leadership and Culture</li><li>11:07 Data and Decision-Making</li><li>20:58 Data Verification and Accuracy</li><li>25:32 Efficiency through Technology</li><li>28:00 Managing Employee Productivity</li><li>35:23 Balancing Technical and Practical Perspectives</li><li>41:01 Cost of Turnover and Employee Management</li></ul>]]></description><guid isPermaLink="false">7d917651-674e-4346-8d06-4d6ae0ac23b2</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 31 Aug 2026 11:34:34 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/dddc2cf905fae533d509a299799af1029d7c667afb7cd48f7289322ecc93a517/eyJlcGlzb2RlSWQiOiI3ZDkxNzY1MS02NzRlLTQzNDYtOGQwNi00ZDZhZTBhYzIzYjIiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmE5NTVkMTBjZWFjZTY3YmQ1ZWEwMzQwL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtOC0zMV9fMTItNTMtNC5tcDMifQ==.mp3" length="90745774" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/7d917651-674e-4346-8d06-4d6ae0ac23b2/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers European adventures, leadership and culture, and the importance of accurate data in decision-making. It emphasizes the significance of addressing issues head-on and the impact of accurate data on decision-making processes. The conversation covers topics related to data verification, accuracy, efficiency through technology, managing employee productivity, balancing technical and practical perspectives, and the cost of turnover and employee management. The discussion delves into the importance of data verification, the impact of technology on efficiency, the challenges of managing employee productivity, the need for a balance between technical and practical perspectives, and the cost implications of employee turnover.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Importance of addressing issues head-on&lt;/li&gt;&lt;li&gt;The significance of accurate data in decision-making Data Verification&lt;/li&gt;&lt;li&gt;Efficiency through Technology&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 European Adventures&lt;/li&gt;&lt;li&gt;03:06 Leadership and Culture&lt;/li&gt;&lt;li&gt;11:07 Data and Decision-Making&lt;/li&gt;&lt;li&gt;20:58 Data Verification and Accuracy&lt;/li&gt;&lt;li&gt;25:32 Efficiency through Technology&lt;/li&gt;&lt;li&gt;28:00 Managing Employee Productivity&lt;/li&gt;&lt;li&gt;35:23 Balancing Technical and Practical Perspectives&lt;/li&gt;&lt;li&gt;41:01 Cost of Turnover and Employee Management&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:47:16</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>7</itunes:episode><itunes:title>Leadership, Culture and Turnover</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[The Leadership Mistake That Creates Chaos in Business]]></title><description><![CDATA[<p>The conversation covers the importance of understanding every aspect of your job, the challenges of leadership and management, the significance of effective communication, and the value of knowing the 'why' in business operations. The conversation delves into the importance of understanding business, leadership, and culture. It emphasizes the impact of toxic traits, work ethic, and the role of leaders in shaping organizational culture.</p><p></p><p>Takeaways</p><ul><li>Understanding every aspect of your job is crucial</li><li>Effective communication is key to successful business operations Leadership and culture are crucial for organizational success.</li><li>Toxic traits and work ethic significantly impact organizational dynamics.</li></ul><p></p><p>Chapters</p><ul><li>00:00 Understanding Every Aspect of Your Job</li><li>03:07 Challenges of Leadership and Management</li><li>06:13 The Significance of Effective Communication</li><li>15:08 Knowing the 'Why' in Business Operations</li><li>19:57 The Purpose of Activity Reports</li><li>20:20 The Impact of Work Ethic on Sales</li><li>22:22 Inherited Work Ethic and Leadership</li><li>25:30 Identifying Toxic Traits and Culture</li><li>28:24 Leadership and Business Understanding</li><li>30:45 Self-Awareness and Constructive Criticism</li><li>37:32 ROI of Culture and Leadership</li></ul>]]></description><guid isPermaLink="false">64ddf42a-c45d-4fd7-a482-4b95c6e86991</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 17 Aug 2026 12:10:17 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/c51e99bdf2e1f15106b695bd377c9882ca436e68dfe8e5f5680faf05ea65cb1b/eyJlcGlzb2RlSWQiOiI2NGRkZjQyYS1jNDVkLTRmZDctYTQ4Mi00Yjk1YzZlODY5OTEiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEyMmIxZDA1ZGNjMjA5YmY3OTdlMzk3L2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNi01X18xMy0yNC0wLm1wMyJ9.mp3" length="74986205" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/64ddf42a-c45d-4fd7-a482-4b95c6e86991/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers the importance of understanding every aspect of your job, the challenges of leadership and management, the significance of effective communication, and the value of knowing the &apos;why&apos; in business operations. The conversation delves into the importance of understanding business, leadership, and culture. It emphasizes the impact of toxic traits, work ethic, and the role of leaders in shaping organizational culture.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Understanding every aspect of your job is crucial&lt;/li&gt;&lt;li&gt;Effective communication is key to successful business operations Leadership and culture are crucial for organizational success.&lt;/li&gt;&lt;li&gt;Toxic traits and work ethic significantly impact organizational dynamics.&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Understanding Every Aspect of Your Job&lt;/li&gt;&lt;li&gt;03:07 Challenges of Leadership and Management&lt;/li&gt;&lt;li&gt;06:13 The Significance of Effective Communication&lt;/li&gt;&lt;li&gt;15:08 Knowing the &apos;Why&apos; in Business Operations&lt;/li&gt;&lt;li&gt;19:57 The Purpose of Activity Reports&lt;/li&gt;&lt;li&gt;20:20 The Impact of Work Ethic on Sales&lt;/li&gt;&lt;li&gt;22:22 Inherited Work Ethic and Leadership&lt;/li&gt;&lt;li&gt;25:30 Identifying Toxic Traits and Culture&lt;/li&gt;&lt;li&gt;28:24 Leadership and Business Understanding&lt;/li&gt;&lt;li&gt;30:45 Self-Awareness and Constructive Criticism&lt;/li&gt;&lt;li&gt;37:32 ROI of Culture and Leadership&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:39:03</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>6</itunes:episode><itunes:title>The Leadership Mistake That Creates Chaos in Business</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Changing Course and Team Leadership]]></title><description><![CDATA[<p>The conversation covers topics related to business management, leadership, team building, and decision-making. It also delves into the importance of understanding business dynamics, evaluating team capabilities, and maintaining a positive work environment. The discussion emphasizes the significance of strategic planning, efficient scheduling, and addressing challenges proactively.</p><p></p><p>Takeaways</p><ul><li>Recruiting Strategies</li><li>Leadership and Team Building</li><li>Business Evaluation and Decision-Making</li></ul><p></p><p>Chapters</p><ul><li>00:00 Recruiting Strategies and Talent Acquisition</li><li>06:09 Leadership and Team Building</li><li>11:46 Business Evaluation and Decision-Making</li></ul>]]></description><guid isPermaLink="false">a7f5ff7e-d08e-4343-aec4-5485f70be801</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 10 Aug 2026 17:36:26 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/557eac7e6db76a86a86e55fab0e9e499e842966a06487944b4e787e27d3f89e5/eyJlcGlzb2RlSWQiOiJhN2Y1ZmY3ZS1kMDhlLTQzNDMtYWVjNC01NDg1ZjcwYmU4MDEiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmExZDc0Mzk1ZjZiNjU1MjQ3NzMxM2EwL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNi0xX18xMy01OS01My5tcDMifQ==.mp3" length="66038535" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/a7f5ff7e-d08e-4343-aec4-5485f70be801/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers topics related to business management, leadership, team building, and decision-making. It also delves into the importance of understanding business dynamics, evaluating team capabilities, and maintaining a positive work environment. The discussion emphasizes the significance of strategic planning, efficient scheduling, and addressing challenges proactively.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Recruiting Strategies&lt;/li&gt;&lt;li&gt;Leadership and Team Building&lt;/li&gt;&lt;li&gt;Business Evaluation and Decision-Making&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Chapters&lt;/p&gt;&lt;ul&gt;&lt;li&gt;00:00 Recruiting Strategies and Talent Acquisition&lt;/li&gt;&lt;li&gt;06:09 Leadership and Team Building&lt;/li&gt;&lt;li&gt;11:46 Business Evaluation and Decision-Making&lt;/li&gt;&lt;/ul&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:34:24</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>5</itunes:episode><itunes:title>Changing Course and Team Leadership</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Product Pricing & Positioning]]></title><description><![CDATA[<p>The conversation covers topics related to pricing strategies, customer relationships, and business growth. The focus is on founder-led sales, scalable sales, pricing, and the balance between top-line growth and bottom-line improvements. The conversation covers topics related to business leadership, team management, and the dynamics of building successful teams. It also delves into the importance of open communication, evaluating team members, and the role of leadership in business growth.</p><p></p><p>Takeaways</p><ul><li>Pricing strategies</li><li>Customer relationships</li><li>Founder-led sales</li><li>Scalable sales</li><li>Balancing top-line growth and bottom-line improvements Leadership and management are crucial for building successful teams</li><li>Open communication and clear evaluation of team members are essential for effective team management</li></ul><p></p>]]></description><guid isPermaLink="false">ca8d9195-4777-472e-a605-756a67d3e601</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 03 Aug 2026 11:09:57 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/89c8ab2deadde0c8441feff7da902a1577621c73572467f31143d38509fae5b0/eyJlcGlzb2RlSWQiOiJjYThkOTE5NS00Nzc3LTQ3MmUtYTYwNS03NTZhNjdkM2U2MDEiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmExNThlZmJjNTg0YWJkYmU5ZTFkZmUzL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNS0yNl9fMTQtMTUtNTUubXAzIn0=.mp3" length="101234877" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/ca8d9195-4777-472e-a605-756a67d3e601/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;The conversation covers topics related to pricing strategies, customer relationships, and business growth. The focus is on founder-led sales, scalable sales, pricing, and the balance between top-line growth and bottom-line improvements. The conversation covers topics related to business leadership, team management, and the dynamics of building successful teams. It also delves into the importance of open communication, evaluating team members, and the role of leadership in business growth.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Takeaways&lt;/p&gt;&lt;ul&gt;&lt;li&gt;Pricing strategies&lt;/li&gt;&lt;li&gt;Customer relationships&lt;/li&gt;&lt;li&gt;Founder-led sales&lt;/li&gt;&lt;li&gt;Scalable sales&lt;/li&gt;&lt;li&gt;Balancing top-line growth and bottom-line improvements Leadership and management are crucial for building successful teams&lt;/li&gt;&lt;li&gt;Open communication and clear evaluation of team members are essential for effective team management&lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:52:44</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:season>1</itunes:season><itunes:episode>4</itunes:episode><itunes:title>Product Pricing &amp; Positioning</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Sales Structure and Meetings]]></title><description><![CDATA[<p>Unlock the secrets to building a thriving, efficient business by mastering sales, leadership, and systems — without wasting time in endless meetings.</p>]]></description><guid isPermaLink="false">3d2f3c34-830a-4c00-b202-8c63c131c536</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 27 Jul 2026 18:03:20 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/5277253553c446d7545e5e9656b8b8eb7c99ed29bf528085cba22d9592daf741/eyJlcGlzb2RlSWQiOiIzZDJmM2MzNC04MzBhLTRjMDAtYjIwMi04YzYzYzEzMWM1MzYiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmExMDkzZDg2NTUzZmUyZTdhOWZhYjkyL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNS0yMl9fMTktMzUtMjAubXAzIn0=.mp3" length="107648043" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/3d2f3c34-830a-4c00-b202-8c63c131c536/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Unlock the secrets to building a thriving, efficient business by mastering sales, leadership, and systems — without wasting time in endless meetings.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:56:04</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:title>Sales Structure and Meetings</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Touching on Leadership]]></title><description><![CDATA[<p>Building your best leaders starts with you and the tone at the top.  How to identify, develop and foster leadership within your organization.</p>]]></description><guid isPermaLink="false">517e4c38-3910-4ff4-933b-391a5937f2cd</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 20 Jul 2026 11:21:11 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/4a14d382365f2ff45d90c058516a9cb419ef5123196099358dda233958f43da0/eyJlcGlzb2RlSWQiOiI1MTdlNGMzOC0zOTEwLTRmZjQtOTMzYi0zOTFhNTkzN2YyY2QiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEwYjAyNjRhMzFhMTIzNTUyOWQxYjE3L2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNS0xOF9fMTQtMTMtMjQubXAzIn0=.mp3" length="66664637" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/517e4c38-3910-4ff4-933b-391a5937f2cd/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Building your best leaders starts with you and the tone at the top.  How to identify, develop and foster leadership within your organization.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:34:43</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:title>Touching on Leadership</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Building a Winning Team]]></title><description><![CDATA[<p>Building a winning team to help support your business.</p>]]></description><guid isPermaLink="false">effeab5e-16fd-4724-8d00-9a860d3e9125</guid><dc:creator><![CDATA[Andrew Davis & Wyn Kittredge]]></dc:creator><pubDate>Mon, 13 Jul 2026 11:36:56 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/3824e3bc85fd090937df2b1f5699327cdd338dee9b129679c99170ef92c83f66/eyJlcGlzb2RlSWQiOiJlZmZlYWI1ZS0xNmZkLTQ3MjQtOGQwMC05YTg2MGQzZTkxMjUiLCJwb2RjYXN0SWQiOiI2MTM5YmFkNi1mMzE0LTQ5MGMtYTJjMC0zOTRiOWFhMzQ3MzYiLCJhY2NvdW50SWQiOiI2OWY0OTI5NzkyMzE2NjJlNGVmMThlZmIiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmZGQyOTQxMTYyMjVmNzY2OWZiMGJhL2FuZHJldy1kYXZpc3Mtc3R1ZGlvLVNObG5sLWNvbXBvc2VyLTIwMjYtNS04X18xNC05LTU2Lm1wMyJ9.mp3" length="85796301" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/episodes/effeab5e-16fd-4724-8d00-9a860d3e9125/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Building a winning team to help support your business.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:44:41</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/6139bad6-f314-490c-a2c0-394b9aa34736/logos/fb7b8898-e40c-4884-855c-b90a357fd8e4.png"/><itunes:title>Building a Winning Team</itunes:title><itunes:episodeType>full</itunes:episodeType></item></channel></rss>