<![CDATA[Where Loyalty Lies]]>In a world where shoppers belong to multiple loyalty programmes, price pressure is constant, and attention spans are shrinking, retailers need to rethink and renew ways to think about loyalty. ​

This podcast series explores Where Loyalty Lies — by taking a practical approach, involving actual practitioners of loyalty and building on Lobyco’s experience working with retailers across markets, formats, and maturity levels.

]]>https://www.lobyco.com/Riverside.fm (https://riverside.com)Mon, 17 Aug 2026 16:41:33 GMTTue, 05 May 2026 07:09:45 GMT60Lobyco<p>In a world where shoppers belong to multiple loyalty programmes, price pressure is constant, and attention spans are shrinking, retailers need to rethink and renew ways to think about loyalty. ​</p><p></p><p>This podcast series explores <b>Where Loyalty Lies </b>— by taking a practical approach, involving actual practitioners of loyalty and building on Lobyco’s experience working with retailers across markets, formats, and maturity levels.</p>episodicLobycomarketing@lobyco.comno<![CDATA[Where Loyalty Lies: Member Benefits]]>Welcome to the podcast, Where Loyalty Lies, brought to you by Lobyco.

In this episode, we are being accompanied by Kelsey Hardie, Senior Membership Marketing Manager at Our Co-op, and Bryan Roberts, Retail Futures Senior Partner at IGD.

We are discussing everything loyalty – with a special focus on Member Benefits in this episode. Enjoy the episode and stay tuned for even more episodes about loyalty throughout the season!

]]>9cd2c8ff-6cf5-4409-82a8-2323d28ce224Mon, 10 Aug 2026 10:29:05 GMT<p>Welcome to the podcast, Where Loyalty Lies, brought to you by Lobyco. <br /><br />In this episode, we are being accompanied by Kelsey Hardie, Senior Membership Marketing Manager at Our Co-op, and Bryan Roberts, Retail Futures Senior Partner at IGD. <br /><br />We are discussing everything loyalty – with a special focus on Member Benefits in this episode. Enjoy the episode and stay tuned for even more episodes about loyalty throughout the season!</p>no00:40:5111Where Loyalty Lies: Member Benefitsfull