<?xml version="1.0" encoding="UTF-8"?><rss xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:atom="http://www.w3.org/2005/Atom" version="2.0" xmlns:itunes="http://www.itunes.com/dtds/podcast-1.0.dtd" xmlns:psc="http://podlove.org/simple-chapters" xmlns:podcast="https://podcastindex.org/namespace/1.0"><channel><title><![CDATA[Fix the Conversation]]></title><description><![CDATA[<p>Most leaders don’t lose clients, revenue, or top talent because of strategy.</p><p>They lose them because of <b>miscommunication, unclear expectations, and conversations that never happen...or don’t land the way they should.</b></p><p></p><p>Welcome to <i>Fix the Conversation</i>, the podcast for <b>leaders, executives, and high-performers</b> who want to communicate with clarity, confidence, and impact.</p><p></p><p>Hosted by <b>Heather Lisle</b>, communication strategist, keynote speaker, and founder of The Leadership Lab, this podcast gives you the tools to handle the conversations that directly impact your <b>team performance, client relationships, and bottom line.</b></p><p></p><p>With over two decades of experience working with professional services firms, executives, and leadership teams, Heather is known for helping leaders quickly identify communication breakdowns and fix them before it costs results.</p><p></p><p>Each episode is short, practical, and focused on real-world scenarios, including:</p><ul><li> How to handle difficult conversations at work </li><li> How to improve leadership communication and executive presence </li><li> How to communicate effectively with different communication styles </li><li> How to prevent miscommunication and misunderstandings </li><li> How to strengthen team dynamics and retain top talent </li><li> How to navigate client conversations, feedback, and conflict </li></ul><p></p><p>You’ll walk away with <b>simple frameworks, real examples, and language you can use immediately </b>so you can stop second-guessing what to say and start leading conversations that drive results.</p><p></p><p>Because when you fix the conversation, you fix the outcome.</p>]]></description><link>www.heatherlisle.com</link><generator>Riverside.fm (https://riverside.com)</generator><lastBuildDate>Wed, 27 May 2026 20:43:12 GMT</lastBuildDate><atom:link href="https://api.riverside.com/hosting/AA5Gwzfz.rss" rel="self" type="application/rss+xml"/><author><![CDATA[Heather Lisle]]></author><pubDate>Thu, 23 Apr 2026 16:42:54 GMT</pubDate><copyright><![CDATA[2026 Heather Lisle]]></copyright><language><![CDATA[en]]></language><ttl>60</ttl><category><![CDATA[Business]]></category><category><![CDATA[Management]]></category><itunes:author>Heather Lisle</itunes:author><itunes:summary>&lt;p&gt;Most leaders don’t lose clients, revenue, or top talent because of strategy.&lt;/p&gt;&lt;p&gt;They lose them because of &lt;b&gt;miscommunication, unclear expectations, and conversations that never happen...or don’t land the way they should.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Welcome to &lt;i&gt;Fix the Conversation&lt;/i&gt;, the podcast for &lt;b&gt;leaders, executives, and high-performers&lt;/b&gt; who want to communicate with clarity, confidence, and impact.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Hosted by &lt;b&gt;Heather Lisle&lt;/b&gt;, communication strategist, keynote speaker, and founder of The Leadership Lab, this podcast gives you the tools to handle the conversations that directly impact your &lt;b&gt;team performance, client relationships, and bottom line.&lt;/b&gt;&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;With over two decades of experience working with professional services firms, executives, and leadership teams, Heather is known for helping leaders quickly identify communication breakdowns and fix them before it costs results.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Each episode is short, practical, and focused on real-world scenarios, including:&lt;/p&gt;&lt;ul&gt;&lt;li&gt; How to handle difficult conversations at work &lt;/li&gt;&lt;li&gt; How to improve leadership communication and executive presence &lt;/li&gt;&lt;li&gt; How to communicate effectively with different communication styles &lt;/li&gt;&lt;li&gt; How to prevent miscommunication and misunderstandings &lt;/li&gt;&lt;li&gt; How to strengthen team dynamics and retain top talent &lt;/li&gt;&lt;li&gt; How to navigate client conversations, feedback, and conflict &lt;/li&gt;&lt;/ul&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;You’ll walk away with &lt;b&gt;simple frameworks, real examples, and language you can use immediately &lt;/b&gt;so you can stop second-guessing what to say and start leading conversations that drive results.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Because when you fix the conversation, you fix the outcome.&lt;/p&gt;</itunes:summary><itunes:type>episodic</itunes:type><itunes:owner><itunes:name>Heather Lisle</itunes:name><itunes:email>heather@heatherlisle.com</itunes:email></itunes:owner><itunes:explicit>no</itunes:explicit><itunes:category text="Business"><itunes:category text="Management"/></itunes:category><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><item><title><![CDATA[Ep 5: How to Have a Difficult Conversation Without Making It Worse]]></title><description><![CDATA[<p>Most people either avoid hard conversations or handle them poorly. In this episode, Heather shares a practical framework for having difficult conversations at work with clarity and confidence. Learn what to say, how to say it, and how to tailor your message based on communication styles.</p>]]></description><guid isPermaLink="false">88c8fe77-37f9-4010-91e3-7ec572dfd61a</guid><dc:creator><![CDATA[Heather Lisle]]></dc:creator><pubDate>Mon, 18 May 2026 05:00:00 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/ecd23610f959640e7abd4d998221caa1d255eb7fc981789bf368a54c1138db64/eyJlcGlzb2RlSWQiOiI4OGM4ZmU3Ny0zN2Y5LTQwMTAtOTFlMy03ZWM1NzJkZmQ2MWEiLCJwb2RjYXN0SWQiOiIwMzZhNzUyYy1kZmI2LTQ1MGUtOWQ3NC0zYjEyMWYzNmE2YWMiLCJhY2NvdW50SWQiOiI2MzJiOTdiNWRiOWQ0NzAwMGE2MmZjZWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNmEwNzYyOGU1Y2Y2MGYwYzdmM2EwYjdiL2hlYXRoZXItbGlzbGUtY28tY29tcG9zZXItMjAyNi01LTE1X18yMC0xNC0zOC5tcDMifQ==.mp3" length="31286900" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/episodes/88c8fe77-37f9-4010-91e3-7ec572dfd61a/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Most people either avoid hard conversations or handle them poorly. In this episode, Heather shares a practical framework for having difficult conversations at work with clarity and confidence. Learn what to say, how to say it, and how to tailor your message based on communication styles.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:16:18</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><itunes:episode>5</itunes:episode><itunes:title>Ep 5: How to Have a Difficult Conversation Without Making It Worse</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Ep 4: Why Avoiding Hard Conversations Is Killing Your Leadership]]></title><description><![CDATA[<p>Avoiding difficult conversations doesn’t protect your team. It costs you credibility, performance, and results. In this episode, Heather breaks down how conflict avoidance in leadership leads to confusion, frustration, and disengagement. Learn how to address issues directly while maintaining trust and respect.</p>]]></description><guid isPermaLink="false">3e26c7b8-d6cd-4af8-877f-6e3755ff1572</guid><dc:creator><![CDATA[Heather Lisle]]></dc:creator><pubDate>Mon, 11 May 2026 05:00:00 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/f78fa8935eeca5835456b1e7bb90a7a8d3ddb33786d939f5eb4ca39a1d378f13/eyJlcGlzb2RlSWQiOiIzZTI2YzdiOC1kNmNkLTRhZjgtODc3Zi02ZTM3NTVmZjE1NzIiLCJwb2RjYXN0SWQiOiIwMzZhNzUyYy1kZmI2LTQ1MGUtOWQ3NC0zYjEyMWYzNmE2YWMiLCJhY2NvdW50SWQiOiI2MzJiOTdiNWRiOWQ0NzAwMGE2MmZjZWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmZTQ5NjI3NDJjMjQwMzMwMWU5ODFlL2hlYXRoZXItbGlzbGUtY28tY29tcG9zZXItMjAyNi01LThfXzIyLTM2LTUwLm1wMyJ9.mp3" length="24643021" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/episodes/3e26c7b8-d6cd-4af8-877f-6e3755ff1572/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Avoiding difficult conversations doesn’t protect your team. It costs you credibility, performance, and results. In this episode, Heather breaks down how conflict avoidance in leadership leads to confusion, frustration, and disengagement. Learn how to address issues directly while maintaining trust and respect.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:12:50</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><itunes:episode>4</itunes:episode><itunes:title>Ep 4: Why Avoiding Hard Conversations Is Killing Your Leadership</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Ep 3: Why Deals Fall Apart (it's not pricing or competition) with guest Neil Barrow of EnabledBD]]></title><description><![CDATA[<p>Most deals don’t fall apart because of pricing…they fall apart because of poor communication in sales conversations. In this episode, Heather and her guest, Neil Barrow, unpack where deals break down, how misalignment happens, and what top performers do differently.</p><p></p><p>Learn how to improve client communication, build trust faster, and close more business.</p>]]></description><guid isPermaLink="false">63b674d5-955b-4eac-a6bf-af9762d2b67e</guid><dc:creator><![CDATA[Heather Lisle]]></dc:creator><pubDate>Mon, 04 May 2026 20:07:21 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/a8ee234fbf00849080312dd22265f0b1f2eede75cca57d3502e98cbaf04fe778/eyJlcGlzb2RlSWQiOiI2M2I2NzRkNS05NTViLTRlYWMtYTZiZi1hZjk3NjJkMmI2N2UiLCJwb2RjYXN0SWQiOiIwMzZhNzUyYy1kZmI2LTQ1MGUtOWQ3NC0zYjEyMWYzNmE2YWMiLCJhY2NvdW50SWQiOiI2MzJiOTdiNWRiOWQ0NzAwMGE2MmZjZWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmNTIzYjhlMGI5Nzc1ZGI4Y2VlZTc1L2hlYXRoZXItbGlzbGUtY28tY29tcG9zZXItMjAyNi01LTJfXzAtNS00NC5tcDMifQ==.mp3" length="56351077" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/episodes/63b674d5-955b-4eac-a6bf-af9762d2b67e/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Most deals don’t fall apart because of pricing…they fall apart because of poor communication in sales conversations. In this episode, Heather and her guest, Neil Barrow, unpack where deals break down, how misalignment happens, and what top performers do differently.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Learn how to improve client communication, build trust faster, and close more business.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:29:21</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><itunes:episode>3</itunes:episode><itunes:title>Ep 3: Why Deals Fall Apart (it&apos;s not pricing or competition) with guest Neil Barrow of EnabledBD</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Ep 2: How to Read Any Room in 30 Seconds or Less (and adjust your message fast)]]></title><description><![CDATA[<p>If you want to improve your influence and results, you have to learn how to read a room quickly. In this episode, Heather shares how to identify communication styles, pick up on nonverbal cues, and adjust your message in real time.</p><p></p><p>This is a must-listen for leaders who want stronger executive presence, better meetings, and more effective conversations.</p>]]></description><guid isPermaLink="false">a0b2ee5d-e869-45e3-8492-65c40ab8c837</guid><dc:creator><![CDATA[Heather Lisle]]></dc:creator><pubDate>Mon, 04 May 2026 20:15:00 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/e600b91d39831ec523df9adf893266a464b89a59dc8787660d747da152fcbf60/eyJlcGlzb2RlSWQiOiJhMGIyZWU1ZC1lODY5LTQ1ZTMtODQ5Mi02NWM0MGFiOGM4MzciLCJwb2RjYXN0SWQiOiIwMzZhNzUyYy1kZmI2LTQ1MGUtOWQ3NC0zYjEyMWYzNmE2YWMiLCJhY2NvdW50SWQiOiI2MzJiOTdiNWRiOWQ0NzAwMGE2MmZjZWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmNTFlYTFlY2ZlNjYyY2UxNGJjNDJmL2hlYXRoZXItbGlzbGUtY28tY29tcG9zZXItMjAyNi01LTFfXzIzLTQ0LTEubXAzIn0=.mp3" length="26064082" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/episodes/a0b2ee5d-e869-45e3-8492-65c40ab8c837/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;If you want to improve your influence and results, you have to learn how to read a room quickly. In this episode, Heather shares how to identify communication styles, pick up on nonverbal cues, and adjust your message in real time.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;This is a must-listen for leaders who want stronger executive presence, better meetings, and more effective conversations.&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:13:34</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><itunes:episode>2</itunes:episode><itunes:title>Ep 2: How to Read Any Room in 30 Seconds or Less (and adjust your message fast)</itunes:title><itunes:episodeType>full</itunes:episodeType></item><item><title><![CDATA[Ep 1: Why Miscommunication Is Costing You Clients (and you don’t even see it)]]></title><description><![CDATA[<p>Most leaders don’t realize how often miscommunication in the workplace is costing them clients, revenue, and trust. In this episode, Heather breaks down how unclear messaging, assumptions, and missed conversations lead to lost opportunities…and what to do instead.</p><p></p><p>Learn how to identify communication gaps, improve leadership communication, and prevent misunderstandings before they impact your bottom line.</p><p></p><p><i>Keywords</i>: leadership communication, workplace miscommunication, client communication, business communication mistakes, communication breakdown</p>]]></description><guid isPermaLink="false">c2e0c9ed-159d-4375-b74f-442326fe5b03</guid><dc:creator><![CDATA[Heather Lisle]]></dc:creator><pubDate>Mon, 04 May 2026 05:00:00 GMT</pubDate><enclosure url="https://api.riverside.com/hosting-analytics/media/762838e95a8d49f2064461f5fef9c5681191908de1d261709f08dd093b74f8cd/eyJlcGlzb2RlSWQiOiJjMmUwYzllZC0xNTlkLTQzNzUtYjc0Zi00NDIzMjZmZTViMDMiLCJwb2RjYXN0SWQiOiIwMzZhNzUyYy1kZmI2LTQ1MGUtOWQ3NC0zYjEyMWYzNmE2YWMiLCJhY2NvdW50SWQiOiI2MzJiOTdiNWRiOWQ0NzAwMGE2MmZjZWUiLCJwYXRoIjoibWVkaWEvY2xpcHMvNjlmNTFmMWNhNzBjZGE3NzlhMDcxYjFjL2hlYXRoZXItbGlzbGUtY28tY29tcG9zZXItMjAyNi01LTFfXzIzLTQ2LTQubXAzIn0=.mp3" length="21107922" type="audio/mpeg"/><podcast:transcript url="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/episodes/c2e0c9ed-159d-4375-b74f-442326fe5b03/transcripts.txt" type="text/plain"/><itunes:summary>&lt;p&gt;Most leaders don’t realize how often miscommunication in the workplace is costing them clients, revenue, and trust. In this episode, Heather breaks down how unclear messaging, assumptions, and missed conversations lead to lost opportunities…and what to do instead.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;Learn how to identify communication gaps, improve leadership communication, and prevent misunderstandings before they impact your bottom line.&lt;/p&gt;&lt;p&gt;&lt;/p&gt;&lt;p&gt;&lt;i&gt;Keywords&lt;/i&gt;: leadership communication, workplace miscommunication, client communication, business communication mistakes, communication breakdown&lt;/p&gt;</itunes:summary><itunes:explicit>no</itunes:explicit><itunes:duration>00:11:00</itunes:duration><itunes:image href="https://hosting-media.riverside.com/media/podcasts/036a752c-dfb6-450e-9d74-3b121f36a6ac/logos/56fb6ef6-0fde-437e-8219-dd81892cf6a5.png"/><itunes:episode>1</itunes:episode><itunes:title>Ep 1: Why Miscommunication Is Costing You Clients (and you don’t even see it)</itunes:title><itunes:episodeType>full</itunes:episodeType></item></channel></rss>