<![CDATA[The Sane Practice Manager]]>Healthcare's only constant is change, and as a medical practice manager, you're an unsung hero! In this podcast, we discuss issues and information that will help you prosper your practice and assure you that you aren't alone. We say "healthcare's crazy but you don't have to be; we're here to help!"

The Sane Practice Manager is produced by the North Carolina Area Health Education Center's Practice Management Academy.

]]>ncahecpma.orgRiverside.fm (https://riverside.com)Tue, 13 Oct 2026 12:51:51 GMTFri, 17 Apr 2026 14:01:20 GMT60Jane Moran<p>Healthcare's only constant is change, and as a medical practice manager, you're an unsung hero! In this podcast, we discuss issues and information that will help you prosper your practice and assure you that you aren't alone. We say "healthcare's crazy but you don't have to be; we're here to help!"</p><p></p><p>The Sane Practice Manager is produced by the North Carolina Area Health Education Center's Practice Management Academy. </p>episodicJane Moranjane.moran@sr-ahec.orgno<![CDATA[4 Hurricane Helene: Practice Recovery and Resilience]]>What would you do if disaster struck your practice tonight?

In this episode, Jane speaks with with John Yateman, practice manager of Hendersonville Pediatrics, about how Hurricane Helene devastated the practice and what it took to keep caring for patients afterward. John shares a detailed, first-hand account of the flood damage, the operational scramble that followed, and the hard lessons he learned about insurance, continuity planning, and leadership under pressure. This conversation is especially valuable for any practice manager preparing for disruptions, because it turns one practice’s disaster response into practical guidance for future emergencies.

Are you a practice manager or a provider who would like to know more about practice management and connect with others in practices like yours? Join the free North Carolina Practice Management Academy community at ncahecpma.org.

]]>01f9628e-4efa-4552-9ee2-76d9002de4b9Wed, 02 Sep 2026 16:52:32 GMT<p>What would you do if disaster struck your practice tonight? </p><p></p><p>In this episode, Jane speaks with with John Yateman, practice manager of Hendersonville Pediatrics, about how Hurricane Helene devastated the practice and what it took to keep caring for patients afterward. John shares a detailed, first-hand account of the flood damage, the operational scramble that followed, and the hard lessons he learned about insurance, continuity planning, and leadership under pressure. This conversation is especially valuable for any practice manager preparing for disruptions, because it turns one practice’s disaster response into practical guidance for future emergencies.</p><p>Are you a practice manager or a provider who would like to know more about practice management and connect with others in practices like yours? Join the free North Carolina Practice Management Academy community at <a rel="noopener noreferrer nofollow" href="http://ncahecpma.org" target="_blank">ncahecpma.org</a>.</p>no00:42:334 Hurricane Helene: Practice Recovery and Resiliencefull<![CDATA[3 What if it's me? A Manager's Response to Turnover]]>Your best employees keep walking out the door. Maybe it's time to take a painful look in the mirror and consider if your management style may be contributing to the problem. GeGe Beall of Engaged At Work discusses this uncomfortable issue and how you can face it and transform your practice into a place employees enjoy.

Find out more about GeGe Beall at engagedatwork.com.

For information about the North Carolina Practice Management Academy, visit ncahecpma.org

]]>cfb360ad-0120-4dd8-9a8a-3b14d2f2e573Wed, 22 Apr 2026 17:00:14 GMT<p>Your best employees keep walking out the door. Maybe it's time to take a painful look in the mirror and consider if your management style may be contributing to the problem. GeGe Beall of Engaged At Work discusses this uncomfortable issue and how you can face it and transform your practice into a place employees enjoy.</p><p></p><p>Find out more about GeGe Beall at <a rel="noopener noreferrer nofollow" href="http://engagedatwork.com" target="_blank">engagedatwork.com</a>.</p><p></p><p>For information about the North Carolina Practice Management Academy, visit <a rel="noopener noreferrer nofollow" href="http://ncahecpma.org" target="_blank">ncahecpma.org</a></p>no00:41:07133 What if it's me? A Manager's Response to Turnoverfull<![CDATA[2 Managing Change]]>When change occurs, medical practices are often so consumed with managing logistics that they inadvertently forget how change may be affecting their staff emotionally.  In this episode, GeGe Beall (MS, FACHE, SPHR, SHRM-SCP) discusses how to manage the psychological needs of staff when confronted with change.

You can find out more about GeGe and her work at engagedatwork.com

North Carolina Practice Management Academy
ncahecpma.org

]]>58da7971-c1c5-4566-a272-7e2e255d13eeWed, 22 Apr 2026 16:55:17 GMT<p>When change occurs, medical practices are often so consumed with managing logistics that they inadvertently forget how change may be affecting their staff emotionally.  In this episode, GeGe Beall (MS, FACHE, SPHR, SHRM-SCP) discusses how to manage the psychological needs of staff when confronted with change.</p><p>You can find out more about GeGe and her work at <a rel="noopener noreferrer nofollow" href="http://engagedatwork.com" target="_blank">engagedatwork.com</a></p><p></p><p>North Carolina Practice Management Academy<br /><a rel="noopener noreferrer nofollow" href="http://ncahecpma.org" target="_blank">ncahecpma.org</a></p><p></p>no00:22:31122 Managing Changefull<![CDATA[1 Wisdom for New Practice Managers]]>Congratulations--you're a new practice manager! But where do you start?  In this episode, Matt Johnson, MBA offers advice and encouragement for practice managers assuming this vitally important role for the first time. 

Carolinas Medical Group Management Association

https://www.carolinasmgma.org/

North Carolina Practice Management Academy
ncahecpma.org

 

]]>473a27c3-6c89-4c2d-9db9-74974e2b782eWed, 22 Apr 2026 16:41:41 GMT<p>Congratulations--you're a new practice manager! But where do you start?  In this episode, Matt Johnson, MBA offers advice and encouragement for practice managers assuming this vitally important role for the first time. </p><p></p><p>Carolinas Medical Group Management Association</p><p><a rel="noopener noreferrer nofollow" href="https://www.carolinasmgma.org/" target="_blank">https://www.carolinasmgma.org/</a></p><p></p><p>North Carolina Practice Management Academy<br /><a rel="noopener noreferrer nofollow" href="http://ncahecpma.org" target="_blank">ncahecpma.org</a></p><p></p><p> </p>no00:33:14111 Wisdom for New Practice Managersfull