In this episode of ABA Business Leaders, Stephen and April Smith talk with Sarah Moore, CEO of The Jai Institute for Parenting, founder of Dandelion Seeds Positive Parenting, and author of Peaceful Discipline. They explore nervous system regulation, emotional safety, authenticity, and what it means to show up as a human being.

Drawing from her expertise in attachment science and regulation, Sarah explains how emotional suppression affects relationships, leadership, and connection. The conversation highlights how many ABA professionals are trained to “shut it off,” and how that mindset often carries into both business and personal life. They also discuss what it takes to create genuine emotional safety for ourselves and others.

Questions To Be Answered

• What is nervous system regulation and why does it matter?
• Why is authenticity important?
• How does emotional suppression affect leaders?
• Are we too focused on compliance?
• How can you regulate during stress?

Can unhealthy coping mechanisms prevent emotional growth? 

Stephen, April, and Sarah discuss how substances, food, and other forms of emotional avoidance can temporarily numb difficult feelings while ultimately making long-term regulation more difficult. The conversation emphasizes building healthier coping skills and developing a wider range of emotional tools.

Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a Consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

MarginKeepers: 

https://3piesquared.com/business-affiliate/MarginKeepers 

Produced by Max McLellan of MKM Audio.

Want to start or grow a podcast for your business or brand?

https://www.mkmaudio.com/contact

What is quality assurance in ABA, and how can behavior analysts measure service quality more effectively? 

In this episode of the ABA Business Leaders Podcast, Stephen and April Smith speak with Dr. Bryant Silbaugh, behavior analyst, researcher, author, and Founder of the National ABA Service Quality Network (NASQN), about the systems, processes, and measurements that drive high-quality ABA services. Bryant explains how ABA organizations can define quality, evaluate clinical performance, establish meaningful outcome measures, and build systems that support continuous improvement. He shares practical insights from his work in autism treatment, behavioral intervention quality management, and ABA service delivery research. 

The conversation covers quality assurance frameworks, goal setting, key performance indicators (KPIs), clinician self-evaluation, treatment outcomes, and the role of organizational systems in delivering effective ABA services. 

Key Topics Covered 

What quality assurance means in applied behavior analysis 

How to measure ABA service quality 

Common service delivery blind spots in ABA organizations 

Defining quality indicators for behavioral interventions 

The relationship between clinical quality and business performance 

His research has focused on operant variability, pediatric feeding disorders, autism intervention, and ABA service delivery quality. He is the author of Quality Control for Behavior Analysts: How to Manage Behavioral Intervention Quality in Autism Service Settings, a practical framework for measuring and managing intervention quality in autism service settings. 

Bryant is the Founder and CEO of the National ABA Service Quality Network (NASQN), Founder and Chair of the IGNITE Quality Conference, and Director of Clinical Excellence, Quality, and Research at Gateway Pediatric Therapy. 

Have a Question for Stephen and April? 

Call the ABA Business Leaders Hotline:  (737) 330-1432 

Resources & Links 

Registration pages for supervision huddles: https://www.nasqn.org/

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a Consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

The conversation explores how ABA providers can communicate more effectively with families, build trust with parents navigating an autism diagnosis, and better understand what families truly want from therapy. Melanie and Amanda share practical insights for BCBAs, clinic owners, and ABA professionals looking to create more compassionate, collaborative care experiences. 

How can ABA providers build trust with parents? 

ABA providers can build trust with parents through transparent communication, empathy, and understanding. Families want to feel heard, respected, and included in the treatment process. Each family is different, and considering these differences is crucial for maintaining a strong working relationship with families.  

Why is parent communication important in ABA therapy? 

Strong communication helps ensure consistency between therapy sessions and home life, improves caregiver confidence, and creates stronger long-term outcomes for children receiving ABA services. 

What questions should BCBAs ask families? 

BCBAs should ask families about their priorities, concerns, routines, stressors, and long-term goals. At the same time, not starting immediately with goals can avoid initial overwhelm, when a family is coming to terms with a diagnosis. 

About the ABA Business Leaders Podcast 

The ABA Business Leaders Podcast is hosted by April Smith and Stephen Smith of 3 Pie Squared, experienced ABA entrepreneurs who built, scaled, and exited a seven-figure ABA practice. The podcast helps ABA business owners and clinicians grow sustainable organizations, improve operations, and deliver high-quality care. 

Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a Consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

This podcast was produced by Max McLellan of MKM Audio. 

Want to start or grow a podcast for your business or brand? Reach out here: https://www.mkmaudio.com/contact 

Zandra Santella is a BCBA and founder of Beauty in Behavior, a platform focused on ethical, collaborative, and parent-led ABA practices. With more than 12 years of experience in autism services, she provides consultation, remote supervision for trainees, and parent coaching support for families and clinicians. 

The Big Questions 

What is parent-led ABA therapy?

A collaborative approach where parents actively participate in goal setting, strategies, and decision-making.

Why is parent trust important?

It improves communication, increases consistency, and helps families feel supported.

What should parents expect from a BCBA?

Clear communication, shared goal setting, ethical recommendations, and support that fits real-life routines.

Why are compliance-based goals controversial?

The field is shifting toward autonomy, communication, emotional regulation, and quality of life.

How can BCBAs involve parents more?

By using coaching, offering practical home strategies, validating experiences, and aligning goals with family priorities.

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

This podcast was produced by Max McLellan of MKM Audio 

Want to start or grow a podcast for your business or brand? Reach out here: https://www.mkmaudio.com/ 

Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group: 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

Stephen’s Book: 

https://www.amazon.co.uk/ABA-Business-Leaders-Guide-Practice-ebook/dp/B0G1MLVTW6?ref_=ast_author_dp&th=1&psc=1  

They explore why burnout is often less about personal failure and more about broken systems, and how many ABA business owners continue operating with outdated structures that no longer serve their teams or themselves. Stephen, April and Dr. Becca break down the importance of stepping outside your own operations to identify where stress, inefficiency, and overwhelm are really coming from. 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

This podcast was produced by Max McLellan of MKM Audio 

Want to start or grow a podcast for your business or brand? Find out more at www.mkmaudio.com  
 

Resources & Links 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 
https://forms.office.com/r/LLpAHCXUN8 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

This podcast was produced by Max McLellan of MKM Audio 

Want to start or grow a podcast for your business or brand? Reach out here: 
https://www.mkmaudio.com/contact 

In this episode of the ABA Business Leaders Podcast, hosts Stephen Smith and April Smith break down 7 of the biggest mistakes ABA business owners make when starting their practice, and how to avoid them before they become expensive problems. 

Drawing from their experience building, scaling, and successfully exiting a seven-figure ABA practice through 3 Pie Squared, Stephen and April share practical guidance for business owners who want to build a stronger, more sustainable company from day one. 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a Consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

In this special panel episode of the ABA Business Leaders Podcast, April Smith is joined by Tiffany Remy, Amarilys Morales, Corinne Mercer, and Jess Marken for an honest conversation about the realities of being both a mom and the CEO of an ABA Business. 

From unexpected challenges and the constant mental load, to learning how to ask for help and intentionally designing an ideal week, this episode explores the practical and emotional side of balancing leadership, family, and personal wellbeing. 

The panel also shares candid stories about what surprised them most when stepping into both motherhood and entrepreneurship, how they manage the never-ending workload that comes with both roles, and why protecting time for yourself is essential.  

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

ABA Business Leaders Support Group 

https://forms.office.com/r/LLpAHCXUN8 

Schedule a consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

This throwback episode, Stephen and April break down the biggest warning signs to watch for when working with service providers who support ABA businesses. From vendors operating without clinician input to those charging fees that don’t align with value, this episode sharpens your ability to vet partners effectively. They also cover why broad, unfocused service offerings, lack of referrals, and hard selling tactics should raise immediate concerns. 

You’ll walk away with practical questions to ask before committing, plus insight into how 3 Pie Squared evaluates vendors to protect both clinical quality and business performance. 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

ABA Business Leaders Support Group: 

https://forms.office.com/r/LLpAHCXUN8 

Business Essentials List: 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen: 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment: 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide: 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

Stephen shares candid reflections on the writing process, the anxiety that comes with putting your ideas into the world, and why having a clear vision is non-negotiable if you want to build something sustainable in the ABA space. 

🔑 Key Takeaways 

• Why most ABA businesses fail to scale sustainably—and how to avoid it 
• The internal challenges (self-doubt, fear, imposter syndrome) that leaders don’t talk about 
• How to define a business vision that actually guides decision-making 
• The philosophy behind building a business without “losing your soul” 
• Lessons learned from writing a book while running a business 
• What’s next, including plans for a companion book and future resources 

Pre-order your copy now:

Apple: https://books.apple.com/us/book/the-aba-business-leaders-guide/id6755113017

Amazon: https://a.co/d/0hgLukNm

🚀 Resources & Links 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

SILNA

https://www.silnahealth.com/?ref=3Pie#get-started 

ABA Business Leaders Guide (Book) 

https://www.amazon.com/dp/B0XXXXXXX 

Stephen Smith on LinkedIn 

https://www.linkedin.com/in/stephensmith 

3 Pie Squared Official Website 

https://3pisquared.com 

Discord Support Group 

https://discord.gg/yourgroup 

📞 Have a Question? 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432

Stephen’s upcoming book is almost here packed with practical insights for ABA business owners looking to grow with clarity, integrity, and strong operational foundations.

Pre-order your copy now:

Apple: https://books.apple.com/us/book/the-aba-business-leaders-guide/id6755113017

Amazon: https://a.co/d/0hgLukNm

Release Date: May 12, 2026

If you're serious about building a sustainable, ethical, and profitable ABA business, this is a must-read.

In this episode, Stephen and April Smith sit down with Rick Kubina to explore some of the most pressing and complex topics facing the ABA field today, including the rise of artificial intelligence. 

Rick Kubina is a professor, researcher, author, and entrepreneur whose work sits at the intersection of behavior science, education, and technology. Since joining Penn State University in 2000, he has taught courses in reading, applied behavior analysis, instructional design, and more—while mentoring doctoral students who have gone on to shape the field globally. 

Stephen, April, and Rick unpack: 

• The appropriate role of AI in clinical environments  
• Where AI can drive efficiency without compromising care  
• The ethical boundaries every ABA leader must understand  
• How business incentives can quietly shape clinical decisions  
• Why human connection remains the core asset in ABA  

This episode is both a strategic lens for business owners and a grounding conversation for clinicians navigating rapid change. 

Sponsor 

This episode is brought to you by MarginKeepers, helping ABA business owners take control of their financials with clarity and confidence. 

Resources & Links 

MarginKeepers: 

https://3piesquared.com/business-affiliate/MarginKeepers  

Business Essentials List: 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24  

Schedule a Consultation with Stephen: 

https://3piesquared.com/stephen-booking-page  

Free ABA Business Readiness Assessment: 

https://3piesquared.com/aba-business-readiness-assessment  

ABA Billing Tips Guide: 

https://3piesquared.com/productDetails/ABA_Billing_Tips  

ABA Business Leaders Podcast CEUs: 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs  

Have a Question? 

Have a question for Stephen and April? 

📞 Call the ABA Business Leaders Hotline: (737) 330-1432

From insurance nightmares to staff issues and difficult audits, the conversation balances humour with practical takeaways. At its core, it’s about staying grounded, trusting your instincts, and leading with clarity when situations get messy. 

☎️ Have a Question? 

Have a question for Stephen and April? 
Call the ABA Business Leaders Hotline: (737) 330-1432 

🔗 Resources & Links 

• Business Essentials List 
  https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24  

• Schedule a Consultation with Stephen 
  https://3piesquared.com/stephen-booking-page  

• Free ABA Business Readiness Assessment 
  https://3piesquared.com/aba-business-readiness-assessment  

• ABA Billing Tips Guide 
  https://3piesquared.com/productDetails/ABA_Billing_Tips  

• ABA Business Leaders Podcast CEUs 
  https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Alex shares insights from the transaction side of the industry, highlighting what makes a business attractive to buyers, what slows deals down, and how owners can position themselves for a successful exit or acquisition. 

Sponsored By Office Puzzle 

This episode is brought to you by Office Puzzle. 
Simplify your back-office operations and get the clarity you need to scale your ABA business. 

Try it free for 30 days: 
officepuzzle.com/3ps 

Have a Question for Stephen & April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a Consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

The discussion explores the emotional side of behavioral work, from overcoming negative self-talk to recognizing how burnout affects business owners, staff, and clients alike. Stephen, April, and Josh also talk about the importance of trust, delegation, and hiring team members who align with your organization’s values. 

The episode closes with a powerful reminder that meaningful change in leadership starts internally. When clinicians and business owners prioritize self-awareness, compassion, and personal growth, it creates healthier teams and better outcomes for the families they serve. 

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

SILNA 
https://www.silnahealth.com/?ref=3Pie#get-started

ABA Support Group for Business Owners 

https://forms.office.com/r/cigPR8wFFC  

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Hosts Stephen and April, joined by Alecia Barrett from A. Barrett Academy LLC, share candid stories about the audits they personally went through, including moments when accusations of fraud and recoupment demands threatened their stability. These stories highlight an important truth for ABA owners: audits are stressful, but they’re also manageable when you understand your rights and keep strong documentation. 

They also walk through what happens when insurers raise fraud concerns, how to respond to recoupment demands, and the importance of preparing long before an audit begins. Clean documentation, consistent systems, and proactive processes can make the difference between a stressful review and a business-threatening crisis. 

If you’ve ever felt the weight of compliance anxiety or worried about what an audit might uncover, this episode offers reassurance, practical guidance, and real-world lessons from leaders who have navigated these challenges themselves. 

Have a question for Stephen and April? 
Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

MarginKeepers: 
https://3piesquared.com/business-affiliate/MarginKeepers

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Rather than accepting burnout as an inevitable byproduct of leadership, April explores the illusion of burnout and how it shows up specifically for ABA business owners. She unpacks the subtle ways leaders can feel trapped: by their standards of excellence, by financial pressure, and by the belief that exhaustion is simply “part of the job.” 

This episode goes beyond surface-level self-care advice. April examines how a lack of operational options—limited margin, no leadership depth, unclear systems—creates the emotional experience we label as burnout. When you don’t have choices, everything feels heavy. When you can’t step away, every problem feels personal. 

If you’re an ABA owner who feels constantly behind, stretched thin, or questioning the reason you built your business, this conversation will resonate.

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

Free ABA Business Leaders Support Group

https://forms.office.com/r/cigPR8wFFC

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

They explore the challenges faced by clinicians due to administrative burdens and how technology, particularly AI, is reshaping the reimbursement process.  

Jeff introduces Silna's Predictive Document Intelligence, which aims to streamline authorizations and reduce denial rates. The conversation highlights the importance of efficient systems in ABA practices, the financial risks associated with denied authorizations, and the need for delegation and resource utilization to enhance clinician focus on patient care. 

Have a question for Stephen and April? 
Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

SILNA: 

https://www.silnahealth.com/?ref=3Pie#get-started 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

Having worked in behavior analysis since 2006 as a clinician, academic, technologist, and researcher—with more than 70 peer-reviewed publications—David helps unpack the signal vs. noise around artificial intelligence and its real implications for BCBAs and the organizations they lead.

📞 Have a Question for Stephen & April? 

Call the ABA Business Leaders Hotline: 

(737) 330-1432 

Sponsored by Office Puzzle 

This episode is sponsored by Office Puzzle, an all-in-one practice management software built to streamline workflows, simplify data collection, and help ABA practices operate more efficiently from intake to billing. With intuitive tools and an easy learning curve, teams can spend less time on administrative work and more time on client care. 

Join our ABA Business Leaders Support Group

Sign up here (free) 

https://forms.office.com/r/cigPR8wFFC 

🔗 Resources & Links 

Office Puzzle  

https://3piesquared.com/business-affiliate/office-puzzle  

ABA Business Leaders Support Group for FREE: 

https://forms.office.com/r/cigPR8wFFC 

Business Essentials List 

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a Consultation with Stephen 

https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 

https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 

https://3piesquared.com/productDetails/ABA_Billing_Tips

ABA Business Leaders Podcast CEUs 

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Stephen and April Smith are seasoned ABA entrepreneurs who built, scaled, and successfully exited a seven-figure ABA practice. Now, through 3 Pie Squared, they help other ABA business owners grow sustainable, values-driven companies without burning out or losing sight of what matters most. 

In this Valetines Day special episode, Stephen and April explore what really happens when couples build ABA businesses together. They are joined by a select panel of couples in business together in the ABA industry:  

• Jes Pape & Chris Robinson- AByay  

• Jessica Harrison & Joshua Harrison – ENC ABA

• Tasneem Ramey - Summit Collaborative Care 

If you’re in business with your partner (or considering it) this episode offers practical insight grounded in real-world experience. 

Join our ABA Business Leaders Support Group for Couples 

💬 Interested? Sign up here : https://forms.office.com/r/LLpAHCXUN8 

Resources & Links 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a Consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Have a Question for Stephen and April? 

Call the ABA Business Leaders Hotline: 
📞 (737) 330-1432 

Stephen and April also highlight the role of teams in upholding values through trust, communication, and accountability, and share how 3 Pie Squared introduced a new value to reflect their evolving business. 

Whether you are starting, scaling, or preparing your ABA practice for exit, this episode offers actionable insights for integrating values into leadership, operations, and financial strategy to drive ethical, sustainable growth. 

Sponsored by MarginKeepers 

This episode is sponsored by MarginKeepers, a full-service accounting firm specializing in ABA businesses. MarginKeepers helps practice owners maintain financial clarity so their values can be upheld in daily operations and long-term strategy. 

Have a question for Stephen and April? 

📞 Call the ABA Business Leaders Hotline: (737) 330-1432

Resources & Links 

• MarginKeepers: https://3piesquared.com/business-affiliate/MarginKeepers 

• Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

• Schedule a Consultation with Stephen: https://3piesquared.com/stephen-booking-page 

• Free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment 

• ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips 

• ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Running an ABA practice and delivering great clinical care go hand in hand with efficient systems and reliable software. 

In this episode of ABA Business Leaders, Stephen and April Smith sit down with Charlene Kurth, Chief Operating Officer at Office Puzzle, and Hailu Jardines, CEO of Office Puzzle, to unpack why practice management software (PMS) is a crucial tool for scaling your ABA business, and how the right platform can directly impact efficiency, compliance, and long-term enterprise value. 

Together, they explore the evolution from pen-and-paper operations to fully integrated systems, common mistakes practice owners make when selecting software, and what to look for if you’re considering switching platforms. The conversation also dives into Electronic Visit Verification (EVV), scalability challenges, and why your PMS plays a critical role if you plan to one day sell your practice. 

Whether you’re just getting started or managing a multi-location organization, this episode offers practical insight into aligning your technology with your business goals. 

📞 Have a Question for Stephen & April? 

Call the ABA Business Leaders Hotline: 
(737) 330-1432 

🔗 Resources & Links 

Office Puzzle Affiliate Link 

https://3piesquared.com/business-affiliate/office-puzzle 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a Consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

• Alecia Barrett BCBA, COBA, LSW and owner of A. Barrett Academy, LLC located in Holland Ohio 

• Brooke Schneider, M.S.Ed., BCBA, LBA is the Founder and Clinical Director of Orange Pediatric Therapy, which she opened in 2015 

• Mallory Stinger, BCBA, CEU Coordinator, IEP Advocate, Sleep Consultant. Mallory has been in the field since 2010.  

• Jennifer Helten, the CEO and Founder of Unique Pathways LLC.  

The panel explores the risks of micromanagement, the challenge of delegating before you feel “ready,” and why most owners are never fully prepared for the next level of scale. Plus, each founder answer one of the most pressing questions ABA Business Owners ask:  

What one move can I make to drive my business forward? 

Key themes include: 

• Identifying decisions that unlock operational momentum rather than adding complexity 

• Letting go of control without sacrificing quality or outcomes 

• Choosing your “hard” as a business owner and accepting that growth always comes with trade-offs 

• The long-term impact of training, developing, and growing alongside your BCBAs 

• Why background work and infrastructure matter just as much as visible leadership

Have a question for Stephen and April? 

Call the ABA Business Leaders Hotline: (737) 330-1432 

Join our ABA Business Owner Support Group here for Free: Sign up here 

Resources & Links 

• Business Essentials List 
  https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

• Schedule a Consultation with Stephen 
  https://3piesquared.com/stephen-booking-page 

• Free ABA Business Readiness Assessment 
  https://3piesquared.com/aba-business-readiness-assessment 

• ABA Billing Tips Guide 
  https://3piesquared.com/productDetails/ABA_Billing_Tips 

• ABA Business Leaders Podcast CEUs 
  https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Together, they explore the emotional, operational, and leadership challenges that show up once you step into ownership. From guilt and over-responsibility to delegation, boundaries, and the constant pressure of “everything being a priority.” The discussion also introduces the ABA Business Leaders Support Group, a new monthly space designed specifically for ABA owners who want connection, clarity, and support from peers who truly understand the role.

This episode is sponsored by SILNA, the leading care readiness platform and AI-driven prior authorization management tool, helping ABA organizations reduce administrative burden, improve authorization workflows, and focus more time on delivering care.

Learn more about SILNA here:

https://www.silnahealth.com/?ref=3Pie#get-started

What You’ll Learn in This Episode

• Common emotional and operational crossover experiences amongst business owners, regardless of size or location
• How owner guilt shows up day-to-day
• Why “if everything is a priority, nothing is a priority” increases your risk of burnout as an ABA Business Owner
• Practical insights on delegation, time audits, and letting go of tasks that no longer serve your role
• The emotional process of mourning tasks after delegating them
• Parallels between parenting and running an ABA business, including boundaries and time off

Have a Question for Stephen and April?

Call the ABA Business Leaders Hotline:

📞 (737) 330-1432

Resources & Links

ABA Business Leaders Support Group

https://forms.office.com/r/cigPR8wFFC

Business Essentials List

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24

Schedule a Consultation with Stephen

https://3piesquared.com/stephen-booking-page

Free ABA Business Readiness Assessment

https://3piesquared.com/aba-business-readiness-assessment

ABA Billing Tips Guide

https://3piesquared.com/productDetails/ABA_Billing_Tips

ABA Business Leaders Podcast CEUs

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

Episode Sponsor — SILNA

https://www.silnahealth.com/?ref=3Pie#get-started

In this episode of the ABA Business Leaders Podcast, Stephen and April Smith of 3 Pie Squared return to fundamentals, breaking down HIPAA through the lens of real operational decisions ABA owners face every day. They are joined by Nandy Bo, Cybersecurity Expert from Cyber Swiss Army Knife Squad. From device security and Wi-Fi risks to IT systems, policies, and staff practices, this conversation is designed to help you identify vulnerabilities before they become liabilities. 

You’ll hear practical guidance on encrypted devices, bring-your-own-device policies, iPads in ABA clinic settings, cloud systems, and remote monitoring tools. The discussion also explores scalable IT recommendations for small and mid-sized ABA practices, including penetration testing, multi-factor authentication, and how to evaluate whether a platform is genuinely HIPAA-compliant. 

Whether you are just getting started or reassessing your current systems, this episode provides a clear, actionable framework for strengthening HIPAA compliance across your organization. 

Episode Highlights 

• What HIPAA means for ABA business owners 

• The risks of unsecured devices, public Wi-Fi, and poor systems 

• Bring-your-own-device policies in clinical environments 

• Best practices for ABA document storage and access 

• IT system recommendations tailored to ABA practices 

• iPads, cameras, and remote technology in your ABA clinic 

Have a question for Stephen and April? 
Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

• Need Nandy’s Help? Check out Cyber Swiss Army Knife -  https://3piesquared.com/business-affiliate/cyber-swiss-army-knife-squad  

• Business Essentials List 
  https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

• Schedule a consultation with Stephen 
  https://3piesquared.com/stephen-booking-page 

• Free ABA Business Readiness Assessment 
  https://3piesquared.com/aba-business-readiness-assessment 

• ABA Billing Tips Guide 
  https://3piesquared.com/productDetails/ABA_Billing_Tips 

• ABA Business Leaders Podcast CEUs 
  https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Throughout the episode, Stephen and April break down how exit planning directly impacts financial security, operational decision-making, and business scalability. They also share personal stories about how defining your “why” as a founder can make it significantly easier to shape a clear and intentional exit strategy. 

What You’ll Learn in This Episode 

• Why having a defined exit plan is essential for long-term success 

• How exit planning supports financial security and smoother transitions 

• The link between exit strategy and confident, strategic decision-making 

• Key factors that influence a successful and profitable exit 

• Why early-stage ABA business owners should prioritize exit planning 

• How understanding exit options influences daily operations and growth 

• Practical insights from Stephen and April based on real-world experience 

• How clarifying your personal “why” helps simplify exit planning 

This episode is essential listening for ABA business owners who want to build with intention, reduce uncertainty, and maximize the long-term value of their practice. 

This episode is sponsored by MarginKeepers, a full-service accounting firm that specializes in supporting ABA businesses: 

 
https://3piesquared.com/business-affiliate/MarginKeepers 

Have a question for Stephen and April? 
  

Call the ABA Business Leaders Hotline: (737) 330-1432 

Resources & Links 

Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Drawing on their experience building, scaling, and exiting a seven-figure ABA organization, Stephen and April share practical guidance for founders and leaders who want to align values with business realities, course-correct when needed, and intentionally shape the workplace experiences of their teams. Joined by Cortney and Chris of Keene Perspectives, the conversation explores hiring, retention, leadership responsibility, and the long-term impact ABA business owners have on their staff, many of whom are entering the workforce for the first time.

This episode is especially valuable for startup owners, growing practices, and established leaders navigating team dynamics, post-COVID culture shifts, and the balance between mission-driven work and operational sustainability.

Episode Highlights

• Starting Without Perfection
• Establishing Your “Why” and Early Alignment
• Course Correction as a Leadership Skill
• Balancing Values With Business Decisions
• Hiring for Both Objectivity and Fit
• Retention, Culture, and Workplace Impact

Have a question for Stephen and April?

Call the ABA Business Leaders Hotline: (737) 330-1432

Resources & Links

Business Essentials List

https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24

Schedule a Consultation with Stephen

https://3piesquared.com/stephen-booking-page

Free ABA Business Readiness Assessment

https://3piesquared.com/aba-business-readiness-assessment

ABA Billing Tips Guide

https://3piesquared.com/productDetails/ABA_Billing_Tips

ABA Business Leaders Podcast CEUs

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

From claim denials to prior authorizations, insurance workflows can either support growth or quietly stall it.

Stephen and April walk through the core insurance systems every ABA business owner needs to understand, especially in the early stages, and explain why even experienced providers can run into costly mistakes. 

They are joined by insights from Sagar Jajoo of SILNA, who shares real-world data on where providers most often run into trouble and how strong insurance workflows can support scalability and long-term stability. The conversation highlights why most claim denials stem from front-end issues like benefit checks and authorizations, not clinical documentation, and why relying on inconsistent or manual tracking systems can quickly become a liability as your practice grows. 

Stephen and April also discuss how insurance processes evolve over time, what new owners typically underestimate, and why predictable, well-documented workflows matter not just for growth, but also when preparing to exit or sell a practice. If you want to scale responsibly, improve cash flow, and reduce administrative headaches, this episode lays out what to focus on and what to fix first. 

Get started with SILNA today: https://3piesquared.com/business-affiliate/silna  

Key Takeaways 

• New ABA owners must understand the core insurance processes early, including benefit checks, authorizations, and claims submission, to avoid preventable denials. 

• Even strong billing teams make mistakes, which is why systems and safeguards matter more than individual effort. 

• Most claim denials originate from front-end insurance issues rather than clinical errors. 

• Lack of standardization around prior authorizations increases risk and slows intake. 

• Manual tracking methods often break down as practices grow. 

• Clean, predictable insurance workflows improve scalability and make your business more attractive to buyers. 

📞 Have a question for Stephen and April? 
Call the ABA Business Leaders Hotline: (737) 330-1432 

📚 Resources & Links 

🧾 Business Essentials List 
https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24 

💼 Schedule a consultation with Stephen 
https://3piesquared.com/stephen-booking-page 

🧠 Free ABA Business Readiness Assessment 
https://3piesquared.com/aba-business-readiness-assessment 

💳 ABA Billing Tips Guide 
https://3piesquared.com/productDetails/ABA_Billing_Tips 

🎧 ABA Business Leaders Podcast CEUs 
https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs 

Sponsored by MarginKeepers – specialized accounting and consulting for ABA providers.

Learn more: MarginKeepers Affiliate Link

Running an ABA business comes with unique challenges — and emergencies can strike at any time. In this episode, April and Stephen discuss how ABA business owners can stay prepared, keep operations running smoothly, and protect both staff and clients when unexpected events occur.

Key Topics Covered:

• Emergencies as a Solo ABA Business Owner Tips for managing critical tasks when you’re the only one in charge and an emergency hits.

• Continuity of Operations How to create a simple, actionable continuity plan that ensures your business continues to function during disruptions.

• Scaling and Staffing Challenges The importance of structuring your team correctly, including ensuring BCBAs are employees rather than contractors, and how high staff turnover can complicate emergency response.

• Delegation and Access Strategies for documenting responsibilities, giving employees decision-making authority, and ensuring access to critical systems.

• Emergency Procedures During Business Sale or Growth Why procedures can fall out of date during transitions and how to maintain readiness for any situation.

Takeaways:

• Emergencies are inevitable, but preparation is within your control.

• Clear documentation, delegation, and structured systems make your ABA business resilient.

• Financial and operational clarity are key to surviving and thriving during unexpected events.

Have a question for Stephen and April?

Call the ABA Business Leaders Hotline: (737) 330-1432

Resources

🎧 Podcast CEU’s:

👉 ABA Business Leaders Podcast CEU’s

🧾 Check your business readiness:

👉 ABA Business Readiness Assessment

Learn more about MarginKeepers: Visit MarginKeepers

From saying “no” when needed to building time for self-care, they explore how boundaries aren’t just about protecting your time. They’re about protecting your ability to lead well and avoid burnout.

Key Takeaways:

Reflecting on Leadership When stepping into leadership, many ABA business owners forget to stop and think about what leading actually means. Stephen and April discuss how easy it is to wear every hat in the beginning, and how that can quickly lead to exhaustion if you don’t set limits early.

Self-Care Isn’t Optional April shares her simple but powerful strategy for staying balanced: setting alarms to eat lunch, take breaks, and step away from the desk. These reminders keep you grounded and help prevent burnout. Leadership starts with taking care of yourself.

Learning to Say No Saying “yes” to everything often leads to blurred boundaries and mental fatigue. April talks about her own experience with overcommitting and how learning to say “no” has helped her protect her time and stay focused on what truly matters.

Managing Your Caseload Wisely Not all clients are the same. Stephen and April explain why it’s important to be mindful of both the number and type of clients you take on. Taking too much work, or too many high-need clients, can hurt your energy and the quality of care you provide.

Recalibrating Your Role Starting an ABA business is hard work. April discusses how becoming an effective leader means shifting from being a great BCBA to being a great business owner. It’s a learning process that takes patience, reflection, and adaptability.

Boundaries and the Helper Mindset Stephen points out that most BCBAs are natural helpers who want to take on as much as possible so people can get the support they need. But without boundaries, that good intention can lead to burnout. Setting limits keeps you sustainable and effective in the long run.

Episode Summary:

Boundaries are the framework that helps your ABA business grow in a healthy way. In this episode, Stephen and April share real experiences and insights on how to protect your time, energy, and leadership capacity by setting strong professional boundaries.

📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432

📚 Resources & Links:

🧾 Business Essentials List

💼 Schedule a consultation with Stephen

🧠 Free ABA Business Readiness Assessment

💳 ABA Billing Tips Guide 🎧 ABA Business Leaders Podcast CEUs

In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith break down one of the most critical — and often misunderstood — parts of running an ABA business: billing.

From choosing between in-house and outsourced billing to understanding payer contracts, they explore the practical steps that help your clinic stay compliant, efficient, and profitable. Stephen and April share hard-earned lessons about reading contracts carefully, negotiating rates, maintaining control over your billing process, and tracking denials to spot inefficiencies before they snowball.

Whether you’re just getting started or looking to clean up your current systems, this episode will help you take a closer look at your billing practices and ensure your business’s financial health is as strong as your clinical outcomes.

Key Takeaways

Your billing setup isn’t permanent. You can start in-house and later outsource—or vice versa. What matters is choosing the system that best fits your growth stage.

Always read your contracts. Never sign a payer agreement without understanding every clause, rate, and responsibility. Every business partner should be knowledgeable about what they’re agreeing to.

Know your minimum rates. Rate negotiation might not happen in your first contract, but understanding what you can’t afford to accept is vital to staying sustainable.

You can’t hand off full control. As April puts it, “Nobody will care about billing as much as you do.” Even if you delegate billing tasks, you need oversight and involvement to prevent problems.

Track patterns and denials. Billing data tells a story—watching for repeated denials or errors helps you catch process issues before they become expensive.

Clean billing builds value. When it comes time to sell your ABA business, well-organized, transparent billing records will give potential buyers confidence and increase your valuation.

Sponsored by Silna

This episode is sponsored by Silna, the first-ever Care Readiness Platform built specifically for ABA.

Silna automates prior authorizations, benefit checks, and insurance monitoring to ensure your patients are financially cleared for care before sessions begin. Operating in 45+ states and serving over 50,000 patients, Silna helps ABA providers save thousands of hours by verifying eligibility, tracking expiring authorizations, and using AI to complete and submit all ABA-related authorization types.

👉 Learn more about how Silna can help you spend more time with patients and less time on paperwork: https://3piesquared.com/business-affiliate/silna

Resources & Links

Stay ahead with practical insights from the ABA Business Leaders Podcast:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

Need straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

From compliance and hiring to accountability and growth, Stephen and April break down why written policies aren’t just “paperwork,” but the structure that keeps your business legal, consistent, and scalable.

Whether you’re just getting started or refreshing an existing clinic, this episode is a must-listen for any ABA business owner serious about long-term success.

Key Takeaways

• Compliance isn’t optional. Follow your state’s laws and regulations — even if past employers didn’t.

• Policies help you hire better. Great staff want structure and clarity from day one.

• Get it out of your head. Your policies are the written version of your values and vision.

• Skip the AI shortcuts. Automated policies can miss crucial legal and ethical details.

• Follow through matters. Policies only work if you actually enforce them.

• Keep them alive. Review and update your policies monthly to stay current and consistent.

Sponsored by MarginKeepers

This episode is proudly sponsored by MarginKeepers — the go-to accounting and consulting team for ABA providers who want clean books, strong margins, and peace of mind.

👉 Learn more here: https://3piesquared.com/business-affiliate/MarginKeepers

Resources & Links

Stay ahead with practical insights from the ABA Business Leaders Podcast:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

Need straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Get in Touch

Got a question or topic you’d love Stephen and April to cover? Call the ABA Business Leaders Hotline: (737) 330-1432

From legal safeguards to conflict resolution, they break down the agreements and systems that keep a business running smoothly — and why getting them right early can save you major headaches later.

🔍 Inside the Episode:

✅ Avoiding common mistakes – Stephen explains why a solid legal system is non-negotiable when drafting operations agreements. His tip: don’t rely on AI templates — use a trusted resource like LegalShield to protect yourself from costly missteps.

✅ Ownership and roles – April and Stephen share how easily things can get messy with multiple partners, and why defining roles and responsibilities at the start sets everyone up for success.

✅ Money, money, money – From who has access to who makes decisions, clearly defining financial roles keeps your practice secure and sustainable.

✅ Impartial financial mentors – Stephen emphasizes the importance of having an outside, impartial perspective when it comes to money.

✅ Hiring and firing – April and Stephen discuss how defining “quality” is key. Their method: brainstorm individually, then come together to compare and align your expectations.

✅ Roles and responsibilities – April highlights the value of a clear chart for employees so everyone knows who to turn to. These charts will evolve as your business grows, but they’re critical for clarity at every stage.

✅ Conflict resolution – From policies to personal growth, April emphasizes the importance of mental health support. Working with a therapist can make you a stronger communicator and leader when tensions rise.

💡 Whether you’re just launching your ABA practice or refining your systems as you grow, this episode will help you build operations agreements that protect your business, your people, and your peace of mind.

📌 Resources:

ABA Business Readiness Assessment – See where your business stands

Book a Consult with Stephen – Honest guidance from someone who gets it

📞 Want to get in touch via our hotline? Give us a call at (737) 330-1432!

This week on the ABA Business Leaders Podcast, Stephen and April continue the Back to Basics series with a practical deep dive into market analysis — one of the most important, and often misunderstood, steps in building an ABA company.

From cutting through the noise of 40-page reports to understanding what your competitors really charge, this episode is all about asking the right questions and applying lessons you can actually use.

💡 Whether you’re planning your very first clinic or refining your growth strategy, you’ll walk away with a sharper sense of how to analyze your market and use that knowledge to make better business decisions.

🔍 Inside the Episode:

✅ The job that keeps changing – Stephen explains how quickly your role evolves once you open your doors, and why setting clear boundaries on services and clients is essential.

✅ Five questions that matter – April breaks market analysis down to the basics: Who, What, Why, Where, and How. No lengthy reports required, just clarity on the right questions.

✅ What people say vs. what they do – Stephen shares a hard-earned lesson about the gap between verbal commitments and the real-world follow-through required when launching clinics or new services.

✅ Defining your own goals – April reminds us that not every business needs to scale to a multi-clinic model. Growth should be aligned with your personal goals, not someone else’s playbook.

✅ Setting rates with confidence – Stephen stresses that rates should rise, not fall, with private funders, and that knowing competitors’ pricing keeps you competitive.

✅ Collaboration as strategy – April highlights the increasing demand for BCBAs and ABA services, and why working with other providers can strengthen both your business and your community.

📌 Resources:

✅ ABA Business Readiness Assessment – See where your business stands

✅Book a Consult with Stephen – Honest guidance from someone who gets it

📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432!

🎧 Tune in, take notes, and put these fundamentals into action — your business will thank you for it.

This week on the ABA Business Leaders Podcast as part of their ‘back to basics’ series for 2025, Stephen and April sit down to share hard-earned lessons about the early stages of business ownership. From carving out time while still in a 9–5 to setting boundaries that stick, they dig into the practical — and often overlooked — steps that can make or break an ABA business.

From money management to mentorship, and from fighting isolation to facing failure, this episode is packed with insights for ABA leaders ready to take their first steps with confidence.

🔍 Inside the Episode:

✅ Making the leap – Stephen explains why it’s crucial to use your free time wisely before leaving your full-time job to build early momentum.

✅ Boundaries that last – April unpacks how quickly new owners can get sucked into the whirlwind, and why sustainable schedules are non-negotiable.

✅ Money myths – Together, Stephen and April get real about finances: if you don’t have at least $500 in reserve, it may not be the right time to start.

✅ Mentors & accountants – Why having these two key players in your corner from day one can save you from costly mistakes later.

✅ It’s lonely at the top – Stephen reflects on the isolation of business ownership and the power of connecting with other leaders who “get it.”

✅ Don’t become the bad boss – Lessons on tying your business back to your values, so you don’t recreate the same problems you left behind.

✅ Facing failure – April and Stephen normalize mistakes and highlight why policies, procedures, and learning moments are essential for growth.

💡 Whether you’re on the verge of launching your ABA practice or looking to strengthen your foundation, this conversation will give you the clarity, encouragement, and tools you need to start strong.

📌 Resources:

✅ ABA Business Readiness Assessment – See where your business stands

✅ Book a Consult with Stephen – Honest guidance from someone who gets it

💼 This episode is sponsored by Live Oak Bank Live Oak Bank offers specialized loan solutions designed for the unique needs of your ABA business.

👉 Find out more

🎧 Tune in and take notes — your future ABA business depends on it.

📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432!

Molly Fashola is California licensed attorney with 8 years of experience in the healthcare industry. She has worked with large and small healthcare organizations advising on organizational liability, staff and patient safety, state and federal compliance, and clinical trials.

John Sill founded his solo practice in 2016 focusing on assisting small businesses with their legal demands. While specializing in general business law, contract law and estate planning, John has enjoyed working with hundreds of clients across various legal matters. Mr. Sill ultimately aims to assist clients while making their legal issues less intimidating and continues to serve clients across various industries

In this episode of the ABA Business Leaders Podcast, April and Stephen sit down with Allyson Wharam of ‘ABA in the Field’ to dive deep into the challenges and opportunities around ABA supervision. Whether you’re a new BCBA stepping into a supervisory role or a seasoned leader looking to sharpen your skills, this conversation sheds light on how to build stronger, more effective supervision practices that support growth.

They explore why self-assessment is critical, how to identify and close knowledge gaps, and why supervision is more than just oversight—it’s intentional coaching. Plus, they discuss the importance of creating spaces for advocacy, reinforcing positive feedback loops, and redefining the BCBA credential as a starting point for lifelong learning.

Inside the episode:

💡 Why knowing your goals is the foundation for meaningful self-assessment

🔍 How to identify knowledge gaps when your own supervision experience was limited

🧩 The role of instructional design in closing skills gaps in supervision

🤝 Creating a culture where BCBAs feel safe to ask questions and advocate for themselves

⚖️ Balancing the time and energy needed to effectively coach supervisors

🔄 The critical role of feedback and reinforcement in supervisor and supervisee satisfaction

🔗 Resources:

✅ Free ABA Business Readiness Assessment Understand exactly where your business stands—and what steps come next 👉 https://3piesquared.com/aba-business-readiness-assessment

✅ ABA Billing Tips Get ahead of claim denials and streamline your cash flow 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

✅ Book a Free Consult with Stephen Need support? Get experienced, honest advice for your ABA practice 👉 https://3piesquared.com/stephen-booking-page

✅ ABA Start-Up Checklist The ultimate resource for launching your ABA business with confidence 👉 https://3piesquared.com/productDetails/the_aba_business_start_up_list

In this episode of the ABA Business Leaders Podcast, Stephen and April sit down with Shep from Live Oak Bank to simplify the world of ABA Finance, ABA funding, and smart financial planning for your ABA practice. Whether you are launching a new clinic or expanding your services, this conversation helps you understand how banks evaluate your business and what you need to secure the right bank loans.

Shep explains how Live Oak partners with ABA providers, why accurate financial planning matters from day one, and what lenders look for when assessing SBA loans. He also highlights the difference between a loan and a line of credit, and the early financial challenges most ABA practices underestimate.

The episode covers what makes an ABA startup loan-ready, how business plans influence approval, and when it may be possible to borrow without personal guarantees. Shep also touches on choosing the right real estate options and avoiding unnecessary financial strain as you grow.

Whether you are preparing to open your first location or planning long-term expansion, this episode provides clear guidance on strengthening your financial foundation.

Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432

Resources & Links

• Business Essentials List

• Schedule a consultation with Stephen

• Free ABA Business Readiness Assessment

• ABA Billing Tips Guide

• ABA Business Leaders Podcast CEUs

In Part 2 of this raw and real conversation, April and Stephen continue their deep dive with the incredible team at AByay!—Chris, Liz, and Rebecca—unpacking the realities of working as an RBT and what meaningful support looks like.

This episode answers hard questions:

👉 When is it time to leave your ABA company?

👉 What do RBTs truly want and need from their workplaces?

👉 Why are so many technicians burning out—and how can we stop it?

The guests share powerful stories, practical systems, and a few truths bombs every BCBA and ABA business owner needs to hear.

🔍 Inside the Episode:

🛑 “Is it time to move on?” Drawing the line when your ABA workplace isn’t serving you anymore

💬 What techs really want in the field—and how we can truly support them

🔥 The real reasons RBTs are burning out (and why these issues aren’t just about workload)

🔧 Concrete examples of how AByay! builds a culture of communication and collaboration

📣Keeping RBTs informed: Why transparency is everything on the tech side

💥 Chris’ mic-drop moment: “We know our worth. Our mission is to provide the highest quality services that we can.”

💸 Stephen breaks it down: It costs over $7K to train a tech. Protecting that investment means building workplaces where they want to stay

Whether you’re an RBT navigating your career or a leader trying to build a team that thrives, this episode is a must-listen.

📌 Resources Mentioned:

✅ Free ABA Business Readiness Assessment

✅ ABA Billing Tips

✅ Book a Free Consult with Stephen

✅ ABA Start-Up Checklist

💡 SPONSOR SPOTLIGHT: MarginKeepers

Accounting. Taxes. Consulting. Built for ABA.

MarginKeepers helps ABA providers focus on care—not spreadsheets. Their team understands the ins and outs of ABA operations and delivers the financial clarity practices need to grow with confidence.

Services:

✅ABA-Specific Accounting & Reporting

✅Tax Compliance & Cost-Saving Strategies

✅Business Consulting for ABA Practices

Tools You Can Use:

Request your free Chart of Accounts by emailing MarginKeepers

MarginKeepers has built resources for practices like yours:

• 10 Essential Accounting Tips for Established ABA Owners: Request them (email with this subject line). Practical. Actionable. No jargon.
• Tax Compliance Flyer: Available for free. Because you deserve peace of mind—and your staff deserves consistency.

MarginKeepers isn’t just a vendor—they’re a financial partner for ABA providers who want to grow smarter and stay compliant.

In this episode, April and Stephen get into the joy of running an ABA business—specifically, how they’ve learned to rediscover and protect joy in the midst of operational stress, leadership demands, and daily challenges. Whether you're feeling burnout creep in or just looking for a spark of inspiration, this conversation is for you.

They share personal values, practical mindset shifts, and intentional practices that have helped them reconnect with their "why" and bring more meaning—and joy—back into their work. From tracking your energy to practicing mindfulness, this episode is a reminder of what really matters.

🔑 Key Topics & Insights:

• How to reconnect with your purpose when you're stuck in the day-to-day
• Why joy doesn’t always come naturally—and how to create space for it
• April’s tips for tracking joy
• Stephen’s approach to finding meaning in the mundane
• The role of gratitude in sustaining happiness as an ABA business owner

📊 Sponsored by MarginKeepers Running a business is no easy task. MarginKeepers offers specialized accounting services designed for ABA practices, so you can focus on what matters most—delivering quality care. 👉 Learn more: https://3piesquared.com/business-affiliate/MarginKeepers

🎁 Free Tools & Resources ✅ ABA Business Start-Up Checklist – Step-by-step guide to launching your practice ✅ Free ABA Billing Tips – Improve your cash flow and avoid common billing mistakes ✅ ABA Business Readiness Assessment – Know if you're ready to grow

💬 Let’s Connect! 🗓️ Book a Free Consult with Stephen – Got questions? Get expert guidance tailored to your ABA business.

🚀 Grow With Us 🛠️ Demo the ABA Business Leaders Platform – Tools, training, and systems to scale smarter 📰 Read ABA News + Articles – Stay informed on ethical and business best practices in the ABA world

Take a breath. Refill your cup. And remember—you started this journey for a reason. Let’s make room for joy again. 🌱

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

In this episode, April and Stephen pull back the curtain on the unexpected hurdles they've encountered while running an ABA practice. From creating workplace culture to navigating policy challenges, they break down three major aspects of the business they assumed would be smooth sailing—but turned out to be far more complex.

You'll hear real-world lessons, reflections on common missteps, and practical strategies to navigate these challenges with clarity and intention. Whether you're in the early stages of building your ABA Business or managing a growing team, April and Stephen have you covered with relatable insights, advice, and words of wisdom.

🔑 Key Topics & Insight:

• How April realised what her boundaries were

• The hidden complexity behind creating policy

• Leadership fatigue: how to stay balanced under the weight of new responsibility

• Running a business with your spouse

• Stephen’s insight into planning for the worst

📊 This episode is sponsored by MarginKeepers. Running a business is no easy task and as an owner you are forced to wear many hats. MarginKeepers provides specialised accounting services, and has an in-depth understanding of ABA Businesses, allowing them to concentrate on the science! Learn more at: https://3piesquared.com/business-affiliate/MarginKeepers

Free Tools & Resources

• ABA Business Start-Up Checklist – Ready to start your own practice? Download our step-by-step guide.

https://3piesquared.com/productDetails/the_aba_business_start_up_list

• Free ABA Billing Tips – Avoid common mistakes and get paid faster.

https://3piesquared.com/productDetails/ABA_Billing_Tips

• ABA Business Readiness Assessment – Already in business? Find out if you’re ready to scale.

https://3piesquared.com/aba-business-readiness-assessment

Want to Chat With Us?

• Book a Free Consult with Stephen

Have questions about your ABA business? Schedule a free session.

https://3piesquared.com/stephen-booking-page

Key Points Discussed:

• Introduction to Credentialing Challenges: Stephen and April introduce the common dilemma faced by ABA practice owners: whether to hire a credentialing professional or learn the process themselves.
• Pros and Cons of Hiring for Credentialing: The episode explores the advantages and disadvantages of outsourcing credentialing, touching on cost implications, the expertise of billing companies, and the potential pitfalls of not being directly involved in the process.
• Do-it-Yourself Credentialing: The hosts advocate for the benefits of handling credentialing in-house, highlighting the importance of understanding the intricacies of the process, maintaining control over your practice's credentials, and the long-term benefits of being directly involved.
• Real-Life Experiences and Recommendations: Drawing from their extensive experience, Stephen and April share stories from the field, highlighting both successful strategies and common mistakes made by ABA practices in the credentialing process.
• Engaging with the Audience: Throughout the episode, the hosts encourage live listeners to join the conversation by asking questions and sharing their experiences, fostering a community of learning and support.
• Final Thoughts and Resources: The episode concludes with recommendations for ABA practice owners on navigating the credentialing process, including utilizing resources like 3 Pie Squared's comprehensive guides and considering one-on-one consulting packages for personalized support.

Conclusion: Stephen and April's thorough examination of the credentialing conundrum offers ABA business leaders practical advice, real-world examples, and a clear path to making informed decisions about managing their practice's credentialing needs. Whether you're considering hiring a professional or taking on the challenge yourself, this episode provides the insights you need to proceed with confidence.

Citations

Brodhead, M. T. (2015). Maintaining professional relationships in an interdisciplinary setting: Strategies for navigating nonbehavioral treatment recommendations for individuals with autism. Behavior Analysis in Practice, 8(1), 70-78.

Brodhead, M. T., Quigley, S. P., & Wilczynski, S. M. (2018). A call for discussion about scope of competence in behavior analysis. Behavior analysis in practice, 11(4), 424-435.

Gasiewski, K., Weiss, M. J., Leaf, J. B., & Labowitz, J. (2021). Collaboration between Behavior Analysts and Occupational Therapists in Autism Service Provision: Bridging the Gap. Behavior Analysis in Practice, 14(4), 1209-1222.

LaFrance, D. L., Weiss, M. J., Kazemi, E., Gerenser, J., & Dobres, J. (2019). Multidisciplinary teaming: Enhancing collaboration through increased understanding. Behavior analysis in practice, 12(3), 709-726.

Sinai-Gavrilov, Y., Gev, T., Mor-Snir, I., & Golan, O. (2019). Seeking team collaboration, dialogue and support: The perceptions of multidisciplinary staff-members working in ASD preschools. Journal of Autism and Developmental Disorders, 49(11), 4634-4645.

👉 Learn more

Episode Summary

Success looks different for every ABA business owner, especially as your company grows. April and Stephen discuss how to define and measure success when starting out, how your definition evolves over time, and strategies to grow your ABA business with intention and purpose.

Key Topics Covered

• Defining Success When Starting Out Early-stage success might mean keeping clients happy and managing billing effectively. April shares how your success metrics will evolve as your business grows.

• Knowing Your Why Establishing your purpose helps guide decisions. April explains that even an informal sense of direction is enough to measure progress.

• What Do You Want to Avoid? Stephen suggests that success can also come from identifying what failure looks like and what kind of business you don’t want to run.

• Finding a Healthy Work Rhythm Work-life balance isn’t always realistic. Enjoying your work and creating sustainable habits is a better measure of success.

• Growing with Intention Metrics matter, but they shouldn’t overshadow your purpose. April and Stephen discuss aligning growth with your mission.

• Making Success Visible Systems, culture, and structure should clearly reflect your business success, especially if you plan to sell or step back from day-to-day operations.

Takeaways

• Success in ABA evolves over time.

• Align growth with your purpose and mission.

• Metrics should support your goals, not define them.

• A well-run business shows visible, intentional success.

Resources & Links

🎧 Podcast CEUs: ABA Business Leaders Podcast CEU’s

📊 Free ABA Business Readiness Assessment: ABA Business Readiness Assessment

💰 ABA Billing Tips Guide: ABA Billing Tips

Get in Touch

Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432

With special guests: Chris, Liz, and Rebecca from AByay!

In this eye-opening episode, April and Stephen sit down with Chris, Liz, and Rebecca—the brilliant minds behind AByay!—to shine a spotlight on the people who keep the ABA field running: RBTs.

From emotional fatigue to unclear expectations, we unpack what RBTs really experience and what needs to change to create better, healthier workplaces.

They explore how RBTs can advocate for themselves without burning out, why joy and preferred stimuli aren’t “extras,” and how BCBAs and business owners can build workplaces where RBTs feel safe, supported, and empowered.

Whether you’re an RBT, BCBA, or ABA business owner—this episode is your reminder that treating RBTs well isn’t optional. It’s foundational.

🎯 Inside the episode:

• 💬 What advocacy really looks like as an RBT
• 🏢 How to create communicative, supportive workplaces
• 🧠 The emotional toll of RBT work—and how to protect your energy
• 🧸 Why preferred stimuli are key to real client progress
• 🔍 How to stop RBT burnout before it starts

💡 SPONSOR SPOTLIGHT: Silna

❌ Never worry about benefit checks again.

Benefit lapses can cost providers thousands. Silna is the first-ever Care Readiness Platform designed specifically for ABA—handling all prior authorizations, benefit checks, and insurance monitoring upfront.

Silna operates in 45+ states, supports 50,000+ patients, and uses AI to submit every type of authorization for ABA services.

✅ CPT-specific benefit checks

✅ Real-time alerts for expiring authorizations

✅ Automatic eligibility verification

🔗 Get an extended free trial: https://3piesquared.com/business-affiliate/silna

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

As the ABA industry grows, so do the number of service providers offering support to ABA businesses. But how do you know who to trust? In this episode of the 3 Pie Squared - ABA Business Leaders podcast, Stephen and April discuss the major red flags to watch for when choosing consultants, service providers, and vendors for your ABA practice.

From overpriced services to companies with no real ABA experience, we break down what to look for, what questions to ask, and how to protect your business. Whether you’re hiring a biller, an attorney, or a consultant, this episode will help you make informed decisions and avoid costly mistakes.

Sponsored by MarginKeepers

Concentrate on the science, leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field. Let MarginKeepers handle your bookkeeping so you can focus on growing your practice. Learn more at https://3piesquared.com/business-affiliate/MarginKeepers.

Resources for ABA Business Owners

✅ Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free startup list here. ✅ Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders here.

Key topics covered include:

• The complexities of onboarding and credentialing new RBTs.

• Balancing flexibility, boundaries, and expectations with new hires.

• Developing job descriptions and skill assessments for effective onboarding.

• The pros and cons of hiring experienced versus "green" (new) staff.

• Creating processes to ensure staff development and retention.

Whether you're just starting your ABA business or have been running one for years, this episode offers valuable insights into refining your hiring and onboarding practices.

This episode is brought to you by Margin Keepers. Running an ABA business comes with its share of challenges—managing clients, staff, and insurance is no easy feat. Leave the accounting to the experts! Margin Keepers specializes in ABA business finances and can give you the peace of mind to focus on what really matters—your clients and your practice's growth.

👉 Learn more about Margin Keepers at www.marginkeepers.com.

Guest:

Joseph Wilson, Operations Manager at Imagination Station, is leading the operational side of a newly established ABA practice. Along with his wife, who serves as the clinical director, Joseph is focused on building a sustainable, client-focused organization. As a member of the ABA business community, Joseph is passionate about learning best practices to support his staff and enhance service quality for families.

Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice?

👉 Download our free start-up list here.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders.

👉 Click here.

In this episode, they react to ABA-related TikToks. Some from very happy behavior techs, and some not so much. While they face the reality of being a behavior technician in 2024, they also share insights on staff wellbeing, company ethics, and self-care in the field.

Whether you're a practitioner or business owner, tune in to learn how to elevate your ABA practice.

In this episode of 3 Pie Squared - ABA Business Leaders, Dr. Paul Gavoni (Dr. Paulie Gloves) joins us to explore how aligning leadership with core values can transform ABA practices. Drawing from his extensive experience in education, human services, and combat sports, Dr. Gavoni shares insights on Organizational Behavior Management (OBM), Acceptance and Commitment Training (ACT), and his innovative concept—the Behavioral Alignment Compass. Discover how values-driven leadership and well-structured systems can empower teams, improve employee retention, and create lasting positive outcomes for both clients and staff.

Dr. Paul Gavoni is a Wall Street Journal and USA Today bestselling author and a former Golden Gloves heavyweight champion. As a BCBA-D, COO, and leadership consultant, he has dedicated his career to applying behavior analysis across industries to foster growth and performance.

Sponsored by MarginKeepers

Concentrate on the science, leave the accounting to us! MarginKeepers has in-depth knowledge of the Applied Behavior Analysis field. Learn more here: https://3piesquared.com/business-affiliate/MarginKeepers

Jennifer's extensive experience in clinical practice and leadership roles has equipped her with a deep understanding of mentorship, training, and the value of connection and empathy in ABA.

Connect with Jennifer Heidt:

LinkedIn: www.linkedin.com/in/jennifer-heidt-8746b938

Sponsor:

This episode is sponsored by MarginKeepers.

Concentrate on the science, leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field.

Affiliate link: https://3piesquared.com/business-affiliate/MarginKeepers

🔗 Read the full blog post:

https://3piesquared.com/blog/inside-the-world-of-aba-audits-and-legal-guidance-with-kim-mack-rosenberg-esq_208

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

April and I are excited to announce that Margin Keepers, a sponsor of this podcast, offers specialized bookkeeping services for ABA businesses. With their expertise, you can focus on what truly matters—your clients and practice growth. Discover more about their services at https://3piesquared.com/business-affiliate/MarginKeepers.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

A. Barrett Academy LLC specializes in delivering Applied Behavior Analysis (ABA) services to support families and children across Toledo, Ohio, and its surrounding regions, including Southeast Michigan. Their dedicated team offers flexible service delivery options, including in-home, community-based, and remote sessions, tailored to the unique needs and preferences of each individual and family. Furthermore, Alecia Barrett, a Board Certified Behavior Analyst (BCBA), provides invaluable fieldwork experience supervision for those aspiring to achieve BCBA certification. Join them in creating positive behavioral changes and empowering individuals to reach their fullest potential. Visit their website: https://www.abarrettacademy.org.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders. Click here: https://3piesquared.com/productDetails/aba_business_leaders.

If you're just starting out or looking to refine your existing policies, don't miss our detailed guide on crafting effective company policies, accessible at https://3piesquared.com/productDetails/company_policy_manual.

Wondering where to begin with your ABA practice? Download our free startup list at https://3piesquared.com/productDetails/the_aba_business_start_up_list for a comprehensive checklist of essentials.

Considering elevating your ABA practice? Explore membership options with 3 Pie Squared for exclusive resources and networking opportunities. Learn more at https://3piesquared.com/productDetails/aba_business_leaders.

For more information about Natasha Bouchillon and her innovative work at the intersection of art and behavioral therapy, visit https://www.artbehaviortherapy.com/about

To explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, click https://3piesquared.com/productDetails/aba_business_leaders

For those starting their ABA practice, a free startup list can be a valuable asset. Access it https://3piesquared.com/productDetails/the_aba_business_start_up_list

In this episode of the ABA Business Leaders Podcast, April and Stephen tackle a topic that doesn’t get enough air time: the role of ego in the hiring process. Whether you’re building your first team or adding BCBAs to an existing staff, understanding how ego can shape (and sabotage) your decisions is key to building a healthy, sustainable practice.

They unpack why trusting your gut is important, but also why you need to watch out for ego-driven choices that can lead to high turnover, poor culture fit, and ultimately, an unstable team. If you’ve ever wondered why your hires keep leaving, or why your recruitment process feels like a revolving door, this episode is for you.

Inside the episode:

💡 The hidden role ego plays in rushed or biased hiring decisions

🚨 Surprising stats on BCBA turnover and what to do about it

📝 Why 10 interview questions aren’t enough, and how to align your hiring process with your goals

💬 Why your ego might be driving the bus more often than you’d like to admit

🔗 Resources:

✅ Free ABA Business Readiness Assessment Understand exactly where your business stands—and what steps come next 👉 https://3piesquared.com/aba-business-readiness-assessment

✅ ABA Billing Tips Get ahead of claim denials and streamline your cash flow 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

✅ Book a Free Consult with Stephen Need support? Get experienced, honest advice for your ABA practice 👉 https://3piesquared.com/stephen-booking-page

✅ ABA Start-Up Checklist The ultimate resource for launching your ABA business with confidence 👉 https://3piesquared.com/productDetails/the_aba_business_start_up_list

Bio: Oswin is the founder and President of Foundations for Divergent Minds (FDM) and former Director of Community Engagement for the Autistic Self Advocacy Network (ASAN). Fae has served as a consultant on policy discussion to the US Department of Labor, Department of Education, and Department of Personnel Management. Fae is also a valued consultant to many parents, offering useful strategies on how to organize their homes and create individualized education plans that best meet the needs of their child. Oswin is of indigenous heritage and is a parent of three.

In this forward-thinking episode, April and Stephen sit down with Adam Ventura, to explore the rapidly evolving intersection between artificial intelligence and applied behavior analysis (ABA). Adam Ventura, MS, BCBA, is a leader in the integration of artificial intelligence and behavior science. He is the Founder and CEO of Intraverbal AI, a company dedicated to transforming applied behavior analysis (ABA) through AI-powered tools that support ethical decision-making, supervision, and clinical efficiency. From concerns about data security to philosophical shifts in how we define "expertise," this conversation is packed with thoughtful insight for anyone navigating the future of ABA.

Together, they dig into the risks, possibilities, and ethics of integrating AI into clinical workflows—and what this tech revolution could mean for RBTs, BCBAs, and most importantly, clients.

🔍 Inside the Episode: 🧠 Stephen voices concerns about over-reliance on AI: What happens to professional judgment when we let machines make decisions?

📚 Adam compares ABA to education: We’re moving from knowing the right answers to learning how to ask the right questions.

🔐 A frank discussion on HIPAA, data privacy, and why clinicians need safe AI systems

👏 April praises the field: ABA leaders are having grown-up conversations about AI—and it’s brilliant to see.

🚫 Adam calls out the negative reinforcement embedded in session notes: We should remove the punishment contingencies around data collection and admin work.

🔮 A look ahead: Adam shares his vision for AI in ABA, and how it could streamline services without sacrificing ethics or outcomes

💡 Whether you're excited about AI or skeptical of it, this episode will challenge your assumptions and leave you with a clearer picture of where the field is headed.

📌 Resources Mentioned:

✅ Intraverbal AI – Explore Adam's company and tools designed to support ABA professionals

✅ Free ABA Business Readiness Assessment

✅ ABA Billing Tips

✅ Book a Free Consult with Stephen

✅ ABA Start-Up Checklist

🎧 Listen in and reimagine the future of ABA—with both humans and machines in mind.

In this episode of ABA Business Leaders, we sit down with Chris Robinson, owner of ABYAY, and Maria Zito, director at ABYAY, to discuss the challenges and strategies behind scaling an ABA business. From leadership development to overcoming staffing hurdles, Chris and Maria share their journey, including key insights on when and how to expand sustainably.

Key topics include: ✅ Building and strengthening a leadership team ✅ Managing rapid staff changes and maternity leaves ✅ Keeping BCBA, RBT, and client needs balanced ✅ Strategies for acquiring new clients while maintaining quality ✅ Lessons learned from stepping back as an owner

If you’re looking to scale your ABA practice while maintaining quality care and team stability, this episode is a must-listen!

Learn more about Chris Robinson & Maria Zito’s ABA practice at ABYAY

🔹 Want to grow and strengthen your ABA business? Join the ABA Business Leaders Membership for exclusive resources and support! Learn more here.

📢 Starting a practice and need guidance? Download our free ABA Business Startup Checklist here.

We also explore the challenges of paid time off in ABA, how to prevent burnout while ensuring client coverage, and the evolving role of AI in ABA business operations. If you're an ABA business owner or leader, this episode is packed with thought-provoking scenarios to help guide your practice management decisions.

🔹 Join the ABA Business Leaders Membership to access exclusive resources and support for your ABA practice: https://3piesquared.com/productDetails/aba_business_leaders

🔹 Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free startup checklist here: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Whether you’re a seasoned practitioner or just starting your journey, Amanda’s unique perspective and wealth of experience will inspire and inform your practice. Don’t miss this conversation about the intersection of technology, clinical expertise, and patient care.

Want to learn more about NonBinary Solutions? Check out Knowetic AI!

Knowetic.AI, a clinical decision support system helping clinicians streamline their processes and enhance patient outcomes. Learn more at www.knowetic.ai.

Starting a practice or looking to enhance your existing one? Download our free startup list here. Access exclusive resources for ABA business leaders by exploring membership options with 3 Pie Squared here.

Your staff will love it!!

You can check out the Behavior Tech Checklist here - https://3piesquared.com/store/quality-management-system_1

For more amazing content please join our membership

Listeners will gain insights into the significance of recognizing and appreciating the hard work of ABA techs. Through personal anecdotes and feedback gathered from Reddit, the discussion highlights the impact of empathy, proper training, and reinforcement on team morale and performance.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Key Highlights:

• Introducing Reputation Elevation: Learn about how Reputation Elevation, a highly recommended business affiliate, has revolutionized the growth of ABA practices by increasing billable hours by 267% and facilitating the expansion into new locations through precise social media and Google ads campaigns.
  • Reputation Elevation Profile: Discover their transformative approach to enhancing your practice's visibility and client base. Reputation Elevation Profile
• Exclusive Free Consultation Offer: Unveiling a special offer for our podcast listeners - two hours of complimentary consulting covering crucial areas such as HIPAA compliance, marketing, branding, and more, along with a 10% discount on future 3 Pie Squared products or services.
  • Sign Up for Your Free Consultation: Don't miss this limited opportunity to elevate your practice. Free Consult Sign-Up Form
• Engagement and Collective Learning: Encouraging BCBAs to participate in the podcast, Stephen and April aim to foster a shared learning experience. Sharing your journey can significantly benefit the wider ABA community by addressing common questions and challenges.

Final Thoughts: This episode is an invitation to ABA practice owners to engage in a proactive journey toward enhancing their practices. Through strategic partnerships and accessing resources like Reputation Elevation and our free consulting sessions, Stephen and April are dedicated to guiding you through the complexities of practice growth. Tune in to gain invaluable insights and take a significant step toward the advancement of your ABA practice with 3 Pie Squared.

We are joined by three esteemed BCBA guests who share their insights and experiences on this topic:

Jennifer Helten, Chief Executive Officer of Unique Pathways

Brooke Schneider, M.S.Ed., BCBA, CEO & Founder of Orange Pediatric Therapy

Mallory Stinger, BCBA, Owner of Mallory Stinger ABA Services & Consulting

Together, we discuss practical strategies for ABA business owners to collaborate effectively, the barriers to collaboration, and how fostering a collaborative environment can benefit both providers and clients.

Starting a practice or need to streamline your established one? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders. Click here: https://3piesquared.com/productDetails/aba_business_leaders.

In this episode, we announce a comprehensive ABA Billing Training Series, meticulously designed for ABA providers eager to gain a profound understanding of the billing process and master the nuances of ABA therapy billing. This series is tailored to equip you with the knowledge and skills needed to efficiently manage your billing system, ensure compliance, and optimize your reimbursement rates.

Exclusive Resources:

Enroll in the Full Course: Ready to take control of your billing process? Enroll in our comprehensive Revenue Cycle Management course here: https://3piesquared.com/productDetails/Revenue_Cycle_Management

Free ABA Billing Tips: Boost your billing knowledge with our free ABA Billing Tips. Download your guide here: https://3piesquared.com/productDetails/ABA_Billing_Tips

This training series is ideal for ABA providers looking to take charge of their billing processes in-house or refine their existing operations to ensure maximum efficiency and compliance. Don't miss this opportunity to elevate your ABA practice's billing capabilities!

Bio: Oswin is the founder and President of Foundations for Divergent Minds (FDM) and former Director of Community Engagement for the Autistic Self Advocacy Network (ASAN). Fae has served as a consultant on policy discussion to the US Department of Labor, Department of Education, and Department of Personnel Management. Fae is also a valued consultant to many parents, offering useful strategies on how to organize their homes and create individualized education plans that best meet the needs of their child. Oswin is of indigenous heritage and is a parent of three.

We dive into the specifics of how digital marketing can transform ABA therapy practices, from attracting the right clients to managing an online reputation. Reece provides valuable insights on navigating social media advertising, optimizing for search engines, and the importance of a structured follow-up process for leads.

Reece Epstein started Reputation Elevation with a mission to help small businesses realize their dreams. While the company has grown and evolved, Reece’s personal commitment to the success and happiness of his clients remains steadfast.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders: https://3piesquared.com/productDetails/aba_business_leaders.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

The episode also highlights the value of the ABA Business Leaders Membership, a powerful resource packed with 34 CEUs, step-by-step guidance, and a connected community of ABA professionals ready to grow ethically and sustainably.

Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here. Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, click here.

Join us to understand how to manage these scenarios effectively while maintaining ethical standards and compliance. Gain insights into documenting clear policies and intentions in treatment plans to navigate the complexities of billing and regulations.

We are excited to introduce you to our trusted business affiliate, MedLink Management. MedLink Management optimizes financial operations and reduces administrative complexities for ABA practices. Learn more about their comprehensive services her: https://3piesquared.com/business-affiliate/medlink-management

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

About Our Guest: Mallory Stinger, BCBA, has been in the field of Applied Behavior Analysis since 2009 and became a BCBA in 2016. She initially entered ABA while searching for a teaching job in El Paso, Texas, and quickly found her passion in the field. After years of building a successful ABA practice, Mallory made the difficult decision to transition out of ownership for personal and professional growth. She now focuses on supporting the ABA community in new ways, including collaborating on CEU content and professional development.

Resources Mentioned in the Episode:

📌 Looking to start, grow, or transition your ABA business? The ABA Business Leaders Membership provides step-by-step guidance, 34 CEUs, and exclusive access to expert insights. Learn more here.

Additional Resources for ABA Business Owners:

✅ Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free ABA Business Start-Up List here. ✅ Join the ABA Business Leaders Membership and access exclusive resources for ABA business owners. Explore membership options here.

This week on the ABA Business Leaders Podcast, Stephen is joined by two familiar voices from Episode 1 — Chris and Meghan. Together, they dive into the realities of burnout, the importance of preparation, and what it really takes to build an ABA business that can weather the ups and downs.

From financial pitfalls to leadership blind spots, this candid conversation shines a light on both the mistakes and the solutions that help ABA leaders not only survive but thrive.

🔍 Inside the Episode:

✅ Preparation matters – Meghan explains why some new ABA practices fail before they even begin, and how having strong policies and procedures in place (her “3Ps”) can make all the difference.

✅ Credit cautionary tale – Chris opens about a line of credit horror story, and how even responsible owners can get punished without the right financial strategy.

✅ Smart money tips – Stephen shares practical financial insights to help ABA leaders navigate lines of credit and safeguard their business during tough times.

✅ The burnout reality – Meghan recalls a moment of burnout at her son’s baseball game and drops this gem: “If you’re at max capacity and looking to hire someone, you should have already hired someone.”

✅ Delegation and trust – Chris reflects on asking for help, reminding leaders that while not everyone may care about your business as much as you do, the right hires will care deeply about client outcomes.

💡 Whether you’re just starting your practice or scaling toward sustainability, this episode is full of lessons on avoiding burnout, strengthening your systems, and creating a resilient business that lasts.

📌 Resources:

• ✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment

• ✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page

💼 This episode is sponsored by Live Oak Bank Live Oak Bank offers specialized loan solutions designed for the unique needs of your ABA business.

Find out more: https://3piesquared.com/business-affiliate/live-oak-bank

🎧 Tune in and take notes — your future self will thank you.

In this special crossover episode, April and Stephen team up with Mike and Dan of the ABA On Tap podcast for a candid conversation about the often-unspoken challenges of ABA business ownership. Together, they explore what it really takes to start and grow a sustainable practice, and the personal and professional costs when your foundation isn’t strong.

From the importance of having a clear “why,” to why some BCBAs shouldn’t be business owners, this episode is packed with straight talk, field-tested advice, and a few laughs. You’ll also hear why neglecting your RBTs and obsessing over billables can erode your mission faster than you think.

Inside the episode:

💡 Why your “why” matters more than your business plan

🛑 The real reasons many ABA start-ups struggle—or fail

🎯 How to build a people-first company without sacrificing growth

💬 Why undervaluing your RBTs is a fast track to burnout and turnover

⚠️ The trap of focusing only on billables—and what it’s really costing you

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🔗 Resources: ✅ Free ABA Business Readiness Assessment Know where your practice stands—and what you need to fix https://3piesquared.com/aba-business-readiness-assessment

✅ ABA Billing Tips Protect your revenue with smarter billing strategies https://3piesquared.com/productDetails/ABA_Billing_Tips

✅ Book a Free Consult with Stephen Unfiltered, practical advice for ABA business owners https://3piesquared.com/stephen-booking-page

Click to watch the video on this

Are you starting an ABA practice or looking to refine your existing operations? Download our comprehensive startup list for free here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

and ensure you have everything you need for a successful practice. For those seeking to deepen their engagement and access specialized resources, consider our exclusive membership options at 3 Pie Squared, designed specifically for ABA business leaders. Explore membership benefits here: https://3piesquared.com/productDetails/aba_business_leaders

https://3piesquared.com/store/values-based-leadership-workshop_20

On this episode we discuss our new courses. Understanding your personal values and creating company core values can promote a sense of purpose and meaning in your ABA practice and your daily life.

Aligning your company values with your personal values will lead to ethical decision making, reduce overall anxiety and help you to achieve greater success.

In this two part workshop, we will guide you through the process of identifying your personal values, creating core company values, guiding your mission and showing up and holding space for your staff.

In our latest episode, we dive into the complexities of ADA compliance for ABA providers. Brittany shared her wisdom on what compliance really means, its impact on ABA practices, and some practical tips for staying on the right side of the law.

Whether you're new to the field or a seasoned practitioner, this episode is packed with valuable insights. So grab a cup of coffee, settle in, and join us for a conversation that could make a big difference in how you approach ADA compliance in your ABA practice.

In this episode of the 3 Pie Squared – ABA Business Leaders podcast, they share hard-earned lessons and practical insights on when — and if — a clinic is the right next step for your ABA practice. From financial forecasting and zoning laws to lease pitfalls and staff transitions, this conversation covers what every ABA business owner needs to consider before making the move.

They also dive into:

• Why most in-home clients won't transition to clinic-based services (and what to do about it)

• The overlooked operational risks that come with running a clinic

• Planning with intention — not pressure — and aligning your business vision with your personal life

• Whether owning office space or leasing is right for you

• The importance of marketing, staffing strategy, and quality control KPIs for scaling

Looking for support as you grow your ABA business? 📘 Access the ABA Business Leaders Membership and explore resources on clinic planning, audits, KPIs, compliance, and more: https://3piesquared.com/productDetails/aba_business_leaders

🎯 Ready to take the next step?

Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? 📥 Download our free start-up list here.

🌐 Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, click here.

She discusses the importance of supporting parents during the ABA intake process, reducing barriers for caregivers, and fostering collaboration between ABA providers and families. Melanie also touches on critical topics such as the impact on siblings, transitioning into adulthood, and the emotional journey parents face.

Her heartfelt insights provide invaluable lessons for ABA business owners, clinicians, and caregivers striving to create meaningful, supportive relationships.

About Our Guest:

Melanie Thurston is a critical care nurse specializing in cardiovascular intensive care and ECMO life support. She is also an author, sharing her experiences as a parent of a child with autism to inspire and support other families navigating similar journeys. Her book, Mom, I'm Mater: My Life as an Autism Mom, provides a raw and heartfelt account of life as a special needs parent. Learn more about Melanie and her work at booksbymelaniethurston.com.

Resources and Support:

📘 Check out Melanie’s book, Mom, I'm Mater: My Life as an Autism Mom – Visit www.mommater.com 📋 Starting a practice or need guidance? Download our free ABA start-up checklist here. 👥 Join our ABA Business Leaders Membership for exclusive resources, business strategies, and support for ABA providers. Learn more here.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

#ABABusiness #ABALeadership #BusinessManagement #Entrepreneurship #BehaviorAnalysis

Key Points Discussed:

1. Introduction to Unique Pathways, LLC: Jennifer provides an overview of her company and its mission in the field of Applied Behavior Analysis.
2. The Essence of Interdependence: The conversation delves into how a company's success is linked to its team's satisfaction and vice versa.
3. Strategies for Building a Strong Relationship: Practical approaches and policies implemented at Unique Pathways, LLC to strengthen team dynamics.
4. Challenges and Solutions: Discussing common challenges in maintaining this interdependent relationship and how they are addressed.
5. The Role of Leadership in Fostering Team Engagement: Jennifer shares her insights on the role of leadership in nurturing a positive work culture.
6. Impact on Service Quality: Exploring how a healthy company-team relationship reflects on the quality of services offered to clients.
7. Q&A with Listeners: April and Jennifer answer questions from the audience, providing further insights into the topic.

April and Jennifer wrap up the episode with key takeaways on the importance of recognizing and valuing the interdependent relationship between a company and its team. They emphasize that success in business is not just about the bottom line, but also about creating a supportive and engaging environment for the team.

Sponsor Spotlight: MarginKeepers This episode is proudly sponsored by MarginKeepers, an outstanding accounting firm dedicated to helping businesses with all their accounting needs. Discover more about their services at marginkeepers.com.

In this insightful episode, our host April is joined by esteemed panelists Mallory Stinger and Jennifer Helton to delve into a crucial topic in ABA therapy – determining client hours. The discussion focuses on several key areas:

1. Importance of Initial Assessment:
   • The panel explores how initial assessments play a pivotal role in forming clinical recommendations for therapy hours.
   • Emphasis is placed on a thorough assessment process to ensure accurate and beneficial hour allocations.
2. Understanding Barriers:
   • The conversation highlights the significance of recognizing and understanding barriers that might affect therapy.
   • Strategies to identify and navigate these barriers are discussed.
3. Collaboration with Other Professionals:
   • The panel talks about the value of collaborating with other professionals in the field.
   • They discuss how interdisciplinary cooperation can contribute to more holistic and effective client hour recommendations.
4. Communication with Parents:
   • Effective communication with parents and understanding their limitations are underscored as key factors.
   • The panelists share insights on maintaining transparent and constructive dialogues with parents.
5. Handling Availability and Recommendation Mismatches:
   • A common challenge discussed is when a client's availability does not align with the recommended hours.
   • The experts share their approaches to addressing and resolving these discrepancies.
6. Determining Clinical Recommendations:
   • The episode provides a deep dive into the factors that influence clinical recommendations for therapy hours.
   • Panelists discuss how they weigh various factors to arrive at a comprehensive clinical recommendation.

Special Mention: ABA Business Leader Membership

• The episode also introduces listeners to the ABA Business Leader Membership, a resourceful platform for ABA business owners and professionals.
• To learn more about the membership and its benefits, visit 3 Pie Squared's ABA Business Leader Membership.

This episode is a must-listen for ABA professionals seeking to enhance their understanding and practice in client hour allocation. It offers valuable insights and practical advice from experienced practitioners in the field.

What's New in 2.0?

• Access to 9 codes from top funders like Kaiser, Cigna, Aetna, and Optum.
• Local rate information from 2-3 providers in your area.
• Beyond ABA: Including SLP, PT, and OT codes for comprehensive coverage.

Why It's a Game-Changer:

• Get insider insights into competitive rates in your locality.
• Empower your negotiations with a clearer understanding of the market.
• Learn from our proven strategies on persistence and preparedness.

Special Features:

• Custom budget tools for contract rate negotiations.
• A self-paced course on rate negotiation best practices.
• Ready-to-use negotiation templates.
• Personalized consulting (up to 5 hours) for tailored support.
• Essential knowledge on recoupment laws.

Hear It Firsthand: Don’t miss the inspiring testimonial from Monica Piper, Owner of Stepping Stones ABA Therapy, sharing her success story with our services.

Exclusive Launch Offer: This is your chance to enhance your negotiation capabilities. Sign up for our rate negotiations consulting before Black Friday and gain access to the Provider Rate Resources at no additional cost.

Seize the Opportunity: Don’t wait! Take advantage of our pre-Black Friday deal and revolutionize your rate negotiations. Buy now and be among the first to experience Rate Negotiations 2.0.

Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here. Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders here.

Stephen and April co-host a podcast episode on the 3 Pie Squared ABA Business Leaders Podcast, focusing on the critical importance of a well-structured client handbook for ABA practices. They delve into why having a comprehensive client handbook is essential for establishing transparent, ethical, and legal standards with clients from the onset of services. Their discussion spans key components that every ABA practice's client handbook should include, such as detailed intake and onboarding processes, descriptions of services and programs, policies and procedures, rights and responsibilities of clients, and emergency procedures.

Addressing common inquiries from ABA practice owners, Stephen and April provide insights on topics like handbook customization, crisis intervention policies, managing fees for late payments or cancellations, and the provision of session notes and treatment plans to clients. Their guidance is rooted in extensive experience managing a thriving ABA practice, offering listeners valuable strategies for enhancing client management processes and adherence to legal and ethical standards.

Stephen and April's expertise and commitment to sharing successful practices shine throughout the episode, making it an invaluable resource for ABA business leaders aiming to refine their client engagement strategies and ensure compliance with regulatory requirements. They also offer a free consultation and access to further resources, enabling listeners to explore and apply the episode's insights to their ABA services. This podcast episode stands as a testament to Stephen and April's dedication to fostering growth and efficacy within the ABA community.

Free Consult - https://3piesquared.com/stephen-booking-page

Get a free start up list for your ABA practice - https://3piesquared.com/productDetails/the_aba_business_start_up_list

In this episode, we dive into the comprehensive 153-page client handbook. We cover key topics such as risk assessment, home safety checklists, non-cohabiting guardian policies, and much more. This handbook has grown from 50 pages to its current extensive form, making it an essential tool for any ABA practice.

Explore the wealth of templates and policies designed to support over a thousand ABA practices nationwide.

💡 Special thanks to our sponsor, Margin Keepers, who provide specialized bookkeeping services for ABA businesses. Focus on what truly matters—your clients and practice growth! Learn more at https://3piesquared.com/business-affiliate/MarginKeepers

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Are you a BCBA aspiring to launch your own practice? Access our complimentary BCBA Business Start-Up Guide here https://3piesquared.com/productDetails/the_aba_business_start_up_list

If you’re feeling overwhelmed by the idea of accreditation, don’t worry—we’ve got you covered. Learn how the ABA Policy Handbook from 3 Pie Squared can help you navigate this process with ease. Designed with input from over 1,000 ABA practices, these handbooks provide all the policies and procedures you need to meet accreditation standards, including client processes, staff utilization, and continuous improvement policies. With free updates for life and guidance on making your handbook a practical tool, you'll be prepared to not only meet accreditation requirements but also enhance the quality and sustainability of your practice.

Join us to learn how to accreditation-proof your business while staying true to your mission of delivering ethical, high-quality ABA services.

About A. Barrett Academy LLC:

At A. Barrett Academy LLC, we specialize in delivering Applied Behavior Analysis (ABA) services to support families and children across Toledo, Ohio, and its surrounding regions, including Southeast Michigan. Our dedicated team offers flexible service delivery options, including in-home, community-based, and remote sessions, tailored to the unique needs and preferences of each individual and family. Furthermore, Alecia Barrett, a Board Certified Behavior Analyst (BCBA), provides invaluable fieldwork experience supervision for those aspiring to achieve BCBA certification. Join us in creating positive behavioral changes and empowering individuals to reach their fullest potential. Visit their website here: https://www.abarrettacademy.org.

Starting a practice or need to streamline your established one? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders. Click here: https://3piesquared.com/productDetails/aba_business_leaders.

💡 Special thanks to our sponsor, Margin Keepers, who provide specialized bookkeeping services for ABA businesses. Focus on what truly matters—your clients and practice growth! Learn more at https://3piesquared.com/business-affiliate/MarginKeepers

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Interested in more resources for your ABA business? Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders. Additionally, if you are starting a practice or want to ensure you have everything needed for your established practice, download our free startup list here.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

In this “wisdom slice,” we delve into the importance of embedding core values into your ABA practice to ensure authenticity and alignment in all aspects of your business. Our discussion highlights the significance of understanding and living your values, how archetypes guide your policies and procedures, and the transformative journey towards authenticity.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here:

Episode Overview: In this exciting inaugural episode of our third season, we dive into the critical topic of medical necessity in ABA services. With the expertise of Dan and Mike from the ABA on Tap podcast, we dissect how these criteria influence service delivery and insurance reimbursement.

Key Points Discussed:

1. Understanding Medical Necessity:
   • The definition of medical necessity and its importance for ABA services.
   • Medical necessity's role in securing insurance approvals and authorizing services.
2. Expert Opinions:
   • Guest speakers, Dan and Mike, from the ABA on Tap Podcast, discuss the intricacies of medical necessity.
3. Impact on Practitioners and Clients:
   • The consequences of medical necessity on service providers and clients seeking ABA therapy.
4. Advocacy for ABA Services:
   • Tactics for ABA providers to advocate for their services effectively.
   • Comprehending insurance jargon to assist families in the ABA process.

Resources Mentioned:

• ABA on Tap Podcast - For more discussions on ABA.
• 3 Pie Squared Podcast Page - Subscribe and listen to our enriching episodes.

Listen to This Episode:

• Spotify: Season 3, Episode 1
• Apple Podcasts: Season 3, Episode 1

Connect with 3 Pie Squared:

• Facebook: 3 Pie Squared
• LinkedIn: 3 Pie Squared

Acknowledgments: We extend our gratitude to our listeners for your unwavering support and to MarginKeepers for sponsoring this enlightening episode. We are excited to bring you more insightful content that will empower and inform ABA professionals throughout this season.

We have reached out to many clinicians to ask them how they have best been supported by their employer, what supports they wish they had and what was not helpful. We have compiled a top 5 list to share with you.

Sign up for our membership here!

Meet Dr. Emily Ice, the sleep guru and Executive Director at Step-In, a wizard in the magical land of behavioral sleep treatment and applied behavior analysis.

Dr. Ice isn't just a sleep expert; she's a beacon in the behavioral health field, with years of experience working with developmental disabilities. She's a trailblazer in sleep medicine, a passionate advocate for entrepreneurship in behavior analysis, and a force behind innovative ventures like Step-In Autism Services and the 21st Sensory.

Whether you're a night owl, an early bird, or someone who just can't get those forty winks, you'll love this session! Dr. Ice will share groundbreaking insights, practical tips, and maybe even reveal why counting sheep is just a myth.

Find Dr. Ice at her website - https://stepinautism.com

In this refreshingly honest episode, April and Stephen dig into something rarely talked about in ABA business and entrepreneurial circles: rest. From hobbies to mental incubation to joy at work, they explore how taking breaks—real, intentional ones—can actually drive better decision-making, creativity, and resilience as a practice owner.

If you’ve been stuck in nonstop hustle mode or struggling to find space for yourself in the middle of your business, this episode is your permission slip to pause. Rest isn’t lazy—it’s strategic.

Inside the episode:

🧩 Why having a hobby is a protective factor against burnout

💡 The science of incubation—why stepping away from work can lead to your best ideas

📱 Stephen’s insight on how phones block creativity (and how small breaks can get it flowing again)

🛠️ Using ABA strategies like antecedent planning to design your own rest routines

🎉 How to build joy into your actual workday

⚖️ The difference between loving your work and being consumed by it

🔗 Resources:

✅ Free ABA Business Readiness Assessment Know where your practice stands—and what you need to fix

👉 https://3piesquared.com/aba-business-readiness-assessment

✅ ABA Billing Tips Protect your revenue with smarter billing strategies

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

✅ Book a Free Consult with Stephen Unfiltered, practical advice for ABA business owners

👉 https://3piesquared.com/stephen-booking-page

✅ ABA Start-Up Checklist The essential roadmap for launching with clarity and confidence

👉 https://3piesquared.com/productDetails/the_aba_business_start_up_list

As a special offer for 3 Pie Squared followers, MarginKeepers is providing a complimentary ABA chart of accounts. This exclusive resource is designed to help ABA providers streamline their financial processes for better management and reporting. To claim your free chart, email assistance@marginkeepers.com with the Subject: 3 Pie Squared Free Offer

For more details about the services MarginKeepers offers and how they can benefit your ABA practice, visit their affiliate page at [https://3piesquared.com/business-affiliate/MarginKeepers](https://3piesquared.com/business-affiliate/MarginKeepers).

Are you a BCBA aspiring to launch your own practice? Access our complimentary BCBA Business Start-Up Guide here https://3piesquared.com/productDetails/the_aba_business_start_up_list

To discover more about how we support BCBA's in expanding their practices, visit: www.3piesquared.com

From recognizing covert signs of toxic work environments to implementing real systems that support staff, this episode is packed with honest discussion and hard-earned insights from both clinical and leadership perspectives. Whether you're dealing with one difficult employee or widespread tension, this conversation will give you actionable ways to foster a more transparent, respectful, and supportive workplace.

🎯 Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start up list here.

👥 Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, click here.

🔹 Sponsored by Margin Keepers Concentrate on the science, leave the accounting to us! Margin Keepers has in-depth knowledge of the Applied Behavior Analysis field. Learn more at https://3piesquared.com/business-affiliate/MarginKeepers

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences.

🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss our ABA Business Leaders Podcast CEUs here:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

In this episode of 3 Pie Squared – ABA Business Leaders, April and Stephen explore a foundational question in ABA practice management: does more supervision always lead to better outcomes? Or is there a point where quantity starts to undercut quality?

They discuss:

• Why micromanagement isn’t supervision—and when stepping back is best

• Strategies for aligning supervision intensity with client and staff needs

• The real costs of over-supervising (and how to make it sustainable)

• The importance of staff training, observer effects, and fading support

• Practical tools for managing supervision across large caseloads

This episode also introduces a practical supervision guideline and highlights how the ABA Business Leaders Membership helps ABA providers implement scalable, ethical supervision models while aligning clinical goals with business demands.

Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start up list here.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, click here.

Key topics include:

• The difficulties of finding qualified BCBAs in certain states.

• The pros and cons of "growing your own" BCBAs by fostering in-house training and development.

• Practical strategies to improve communication, onboarding processes, and staff support.

• Innovative tools, including training platforms, to empower teams and reduce turnover.

• The importance of providing RBT certification and clear growth opportunities.

Join us for actionable insights, real-life examples, and the tools you need to create a supportive environment where employees thrive and clients benefit. Whether you're just starting your ABA practice or looking to refine your operations, this episode is packed with valuable takeaways!

Tune in now to learn how to build a stronger, more resilient team in 2025.

If you are interested in joining our ABA Business Leaders Membership and Training Platform, click here -> https://3piesquared.com/productDetails/ABA_Business_Leaders_Platform

Join hosts April and Stephen on the ABA Business Leaders Podcast, featuring Meg Solomon, founder and lead BCBA at ABA Across Environments. Meg shares her inspiring journey from corporate and culinary fields to establishing an agency rooted in Acceptance and Commitment Therapy (ACT). Dive into the challenges and opportunities of aligning ABA practices with values-based approaches, supporting staff, and enhancing caregiver collaboration.

This episode unpacks practical insights into addressing burnout, fostering staff well-being, and reshaping family engagement. Whether you're an ABA business leader or a practitioner, learn how to embed ACT principles to drive sustainable, meaningful outcomes in all settings.

• Starting a practice or refining your approach? Download our free ABA Business Startup List here.

• Explore membership options with 3 Pie Squared for exclusive ABA business resources here.

💡 Special thanks to our sponsor, Margin Keepers, who provide specialized bookkeeping services for ABA businesses. Focus on what truly matters—your clients and practice growth! Learn more at https://3piesquared.com/business-affiliate/MarginKeepers

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

We are excited to introduce you to our trusted business affiliate, MedLink Management. MedLink Management optimizes financial operations and reduces administrative complexities for ABA practices. Learn more about their comprehensive services her: https://3piesquared.com/business-affiliate/medlink-management

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Check out our training demos and learn how you can implement this innovative system to train your staff efficiently and effectively. Don't forget to explore our ABA Business Leaders membership for exclusive resources.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Dr. Bailey has been a significant figure in the field, having published over 100 research articles and coauthored 14 books, including the well-known "Ethics for Behavior Analysts." He also runs the popular ABA ethics hotline, providing guidance to behavior analysts worldwide.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

We are thrilled to have three esteemed guests with us today:

Jennifer Helten, BCBA Chief Executive Officer of Unique Pathways. Visit Unique Pathways to learn more about her work. https://uniquepathwayssite.com/

Mallory Stinger, BCBA of Mallory Stinger ABA Services & Consulting. Connect with her on LinkedIn. https://www.linkedin.com/in/mallory-stinger-77a135267/

Robin Stone, M.S., BCBA Owner of Innovative Behavior Options. Visit Innovative Behavior Options to learn more about her work. https://behavioroptions.com/

Our discussion today touches on various issues such as high burnout rates, unethical practices, and the experiences shared by ABA professionals on social media platforms like Reddit. The panel shares insights on how to prevent negative comments and unethical behavior in companies. Jennifer, Mallory, and Robin provide valuable perspectives on maintaining ethical standards and supporting staff to reduce burnout.

Burnout in ABA: The panel discusses how burnout is higher in the helping field, particularly in ABA, and the importance of addressing it proactively.

Ethical Practices: No BCBA wakes up with the intention of causing harm, but certain practices lead to unethical behavior. Our guests discuss ways to prevent such practices.

Social Media Insights: Comments from platforms like Reddit reveal the frustrations and ethical concerns of behavior technicians and ABA therapists.

Support and Training: The importance of providing adequate support and training to staff to ensure ethical and effective practice.

This episode is sponsored by MarginKeepers, a leading provider of financial management services. 3 Pie Squared Fans can get a free chart of accounts for their ABA Business just by emailing assistance@marginkeepers.com with the subject "3 Pie Squared”.

Top Five Essentials for Company Policies:

Values and Mission Statement: Establish your guiding principles. This is your compass, your anchor, guiding every decision you make within your practice.

Quality Policy: Define and measure what quality looks like for your practice. Quality should be tangible and measurable to ensure consistency and excellence.

Employee Processes: Create clear, fair, and consistent procedures for your team. This includes everything from hiring and training to performance evaluations and conflict resolution.

Client Processes: Ensure your client interactions are seamless and professional. Proper client processes ensure that clients receive consistent, high-quality care.

Continuity of Operations: Prepare for unexpected events to maintain business stability. This includes having a plan in place for emergencies to ensure that your practice can continue to operate smoothly.

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list: https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Additionally, if you're looking to delve deeper into creating robust company policies, check out our Company Policy Manual at: https://3piesquared.com/productDetails/company_policy_manual. It provides a comprehensive guide to ensure your policies are thorough and effective.

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders at: https://3piesquared.com/productDetails/aba_business_leaders.

Amy Lacher-Thompson, BCBA, has been a staunch advocate for behavioral health for over a decade. She founded the Pediatric Resource Center of Alaska, a nonprofit that provides behavioral healthcare to high-needs youth and training for aspiring professionals. In 2022, she established Thompson House, the state's first autism-specific residential treatment home. Passionate about nurturing and less restrictive support settings, Amy and her team at ROOTS are redefining ABA to better serve youth through compassion, innovation, and collaboration. Learn more about her work at Roots Resource:

• Starting a practice or need to check you have everything for your established practice? Download our free startup list here:
• Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders. Click here to learn more.

Concentrate on the science; leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field. Learn more at MarginKeepers.

Need more information?

• For New and Established Practices: Unsure where to begin or what you need for your ABA practice? Download our free startup list here.

• Explore Membership Options: Join the 3 Pie Squared community and unlock exclusive resources tailored for ABA business leaders by clicking here.

In this episode of the ABA Business Leaders Podcast, Stephen and Johanna Eddy break down one of the most challenging (but most important) parts of running an ABA practice: finance. Whether you’re a new ABA provider or operating an established ABA organization, this conversation walks you through the key financial systems that keep an ABA business stable, compliant, and ready for growth.

Key Takeaways

✔ Accurate Bookkeeping Is Non-Negotiable

Before you can plan, grow, or even file taxes properly, you need clean, consistent books. Stephen and Johanna discuss why accurate bookkeeping is the backbone of every financial decision an ABA owner makes.

✔ Know Your Tax Structure

Your entity type determines how you’re taxed — and potentially how much you owe. The hosts break down common structures, what deductions business owners typically overlook, and how health insurance affects tax planning.

✔ Quarterly Taxes Don’t Have to Be Confusing

Johanna explains how quarterly payments work, common misconceptions, and strategies for staying ahead of unexpected tax bills.

Have a question for Stephen and April?

Call the ABA Business Leaders Hotline: (737) 330-1432

Resources

🎧 Podcast CEU’s: ABA Business Leaders Podcast — Hosted by Stephen Smith & Johanna Eddy

In this episode of the ABA Business Leaders Podcast, Stephen and Johanna Eddy break down one of the most challenging (but most important) parts of running an ABA practice: finance. Whether you’re a new ABA provider or operating an established ABA organization, this conversation walks you through the key financial systems that keep an ABA business stable, compliant, and ready for growth.

Key Takeaways

✔ Accurate Bookkeeping Is Non-Negotiable

Before you can plan, grow, or even file taxes properly, you need clean, consistent books. Stephen and Johanna discuss why accurate bookkeeping is the backbone of every financial decision an ABA owner makes.

✔ Know Your Tax Structure

Your entity type determines how you’re taxed — and potentially how much you owe. The hosts break down common structures, what deductions business owners typically overlook, and how health insurance affects tax planning.

✔ Quarterly Taxes Don’t Have to Be Confusing

Johanna explains how quarterly payments work, common misconceptions, and strategies for staying ahead of unexpected tax bills.

Have a question for Stephen and April?

Call the ABA Business Leaders Hotline: (737) 330-1432

Resources

🎧 Podcast CEU’s:

👉 ABA Business Leaders Podcast CEU’s

🧾 Check your business readiness:

👉 ABA Business Readiness Assessment

Learn more about MarginKeepers: Visit MarginKeepers

Are you looking to start or refine your ABA practice? Download our free startup list here. https://3piesquared.com/productDetails/the_aba_business_start_up_list

For more extensive resources and membership options, explore what 3 Pie Squared has to offer for ABA business leaders here. https://3piesquared.com/productDetails/aba_business_leaders

Sponsored by MarginKeepers, experts in ABA business finance management. Let MarginKeepers take the burden of bookkeeping off your shoulders so you can focus on what really matters - your clients and your practice's growth. Discover how MarginKeepers can transform your ABA business at www.marginkeepers.com.

Featured Product: Enhance the operational efficiency and compliance of your ABA practice with the 3 Pie Squared Employee Handbook. This essential resource helps you establish clear policies, streamline your onboarding process, and communicate expectations effectively. Start building a solid foundation for your team today at 3 Pie Squared Employee Handbook.

• Looking to start or refine your ABA practice? Download our free startup list here.
• For exclusive resources and membership options for ABA business leaders, click here.

April leads a deep discussion about how burnout shows up behaviorally, the role of cynicism, and how business owners can unintentionally pass burnout down to their teams. Stephen adds candid insights on mental load, boundaries, and the stress of juggling personal and professional responsibilities. They also touch on systems that help, like regular check-ins and building a support network, plus the impact of societal pressures and lack of community in modern leadership roles.

Whether you're in the startup phase or deep into your ABA journey, this episode invites you to pause and reflect. Let’s stop normalizing burnout—and start creating sustainable, balanced ABA practices.

This episode is proudly sponsored by MarginKeepers 🧾 Concentrate on the science, leave the accounting to us! MarginKeepers has in-depth knowledge of the Applied Behavior Analysis field and helps ABA business owners manage their finances with ease and confidence.

🔗 Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here.

🔗 Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders Click here.

We are excited to introduce you to our trusted business affiliate, MedLink Management. MedLink Management optimizes financial operations and reduces administrative complexities for ABA practices. Learn more about their comprehensive services her: https://3piesquared.com/business-affiliate/medlink-management

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Key points covered include:

• The significance of understanding and following various regulations.
• The importance of having robust policies and treating all clients equally.
• The necessity of financial responsibility and privacy practices.

We are excited to introduce you to our trusted business affiliate, MedLink Management. MedLink Management optimizes financial operations and reduces administrative complexities for ABA practices. Learn more about their comprehensive services her: https://3piesquared.com/business-affiliate/medlink-management

Starting a practice and not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders by clicking here: https://3piesquared.com/productDetails/aba_business_leaders

Martin also highlights his passion projects, including BXMastery.com, a goal library offering structured resources for BCBAs.

About Martin Myers

Martin Myers is a BCBA with nearly 15 years of experience in the ABA field, focusing on leadership, strategy, and caseload management. He is the Chief Strategy Officer at Grateful Care ABA and the creator of BXMastery.com, a resource for sequencing goals and supporting BCBAs in skill development. Martin is also the author of the Flat Rock Weekly blog, where he shares insights on managing caseloads and improving practices for BCBAs.

Key Topics Covered:

• Managing ABA Practices Effectively: How leadership, training, and relationships drive sustainability.

• Setting Expectations for Success: Improving compliance and documentation through proactive strategies.

• The Value of Relationships: Why prioritizing meaningful connections supports staff retention and practice growth.

• Building Core Values: Identifying what you won’t compromise to strengthen company culture.

Highlights of the Discussion:

1. The Role of Accreditation in ABA Practices: Erick Dubuque shares his insights on how accreditation by ACQ contributes significantly to the standardization and improvement of ABA practices. The discussion delves into the processes and criteria involved in ACQ's accreditation.

2. Ensuring Accountability with ACQ Standards: We explore the importance of ACQ's standards in maintaining accountability across the ABA field. Erick talks about the challenges of implementing these standards and how ACQ works to ensure they are effectively met.

3. The Impact of Third-Party Auditing: Erick emphasizes the value of third-party auditing in the accreditation process, detailing how it aligns with ACQ's core values and mission to uphold the integrity and quality of ABA services.

4. ACQ's Mission and Influence on the ABA Industry: The podcast highlights ACQ's mission and its transformative impact on ABA practices. Erick shares examples of how ACQ's initiatives have led to positive changes in the field.

Sponsor Acknowledgment: MarginKeepers, Co.

This insightful episode is sponsored by MarginKeepers, Co., specialists in supporting ABA practices through their comprehensive financial, consulting, and tax services. MarginKeepers, Co. provides:

- ABA Accounting: Expert financial management tailored to the needs of ABA practices.

- ABA Business Consulting: Customized consulting services addressing the unique challenges of ABA practices.

- ABA Tax Service: Specialized tax services focused on compliance within the ABA industry.

To explore how MarginKeepers, Co. can assist your practice, schedule a free consultation at https://3piesquared.com/business-affiliate/MarginKeepers

For additional insights into the work and impact of ACQ in the ABA field, visit https://autismcommission.org](https://autismcommission.org

Tune in to this episode to deepen your understanding of ACQ's role in elevating the standards of ABA practices and discover how MarginKeepers, Co. can enhance your business operations.

In this special Halloween-themed episode of the ABA Business Leaders Podcast, co-hosts Stephen and April are joined by a distinguished panel of ABA business leaders to share their most hair-raising and enlightening experiences from the field. From staffing crises and recredentialing nightmares to tackling billing and authorization challenges, our panelists open up about the obstacles they've faced and the strategies they've used to overcome them.

Meet Our Panelists:

- Jennifer Helten, BCBA, Chief Executive Officer of Unique Pathways. Learn more about her work at Unique Pathways.

- Mallory Stinger, BCBA, Owner of Mallory Stinger ABA Services & Consulting. Connect with her on LinkedIn.

- Robin Stone, M.S., BCBA, Owner of Innovative Behavior Options. Discover her services at Innovative Behavior Options.

- Deric Toney, Ph.D., BCBA-D, LBA, Owner of The Dozen ABA. Learn more at The Dozen ABA.

🎃 In the spirit of Halloween, our panelists also dive into their "spooky" business stories and share actionable advice for avoiding similar pitfalls. Whether you're a seasoned ABA provider or just starting your practice, this episode is packed with relatable experiences, practical tips, and a dash of holiday fun.

Call-to-action:

Starting a practice or want to strengthen your established one? Download our free ABA business startup checklist here.

Join the ABA Business Leaders membership for exclusive resources, tools, and support. Learn more here.

Course to sign up;

https://www.teachsocialskills.com/social-skills-groups

Free resources on home page:

https://www.teachsocialskills.com/home

Client and staff cancellations are one of the most common — and frustrating — challenges in ABA practice management. In this episode of 3 Pie Squared - ABA Business Leaders, April and Stephen take a deep dive into the hidden patterns behind cancellations and how they impact everything from staff morale to medical necessity and insurance utilization.

They explore how to shift your mindset from reactive frustration to proactive analysis by viewing cancellations as valuable data points. Learn how to track the right metrics, identify patterns in time-of-day, geography, and staff engagement, and why clear definitions and consistent data collection are key.

Whether you're struggling with split shifts, scheduling gaps, or persistent call-outs, this episode offers practical strategies and a challenge to help you start auditing your own cancellation patterns to build a more efficient and supportive ABA business.

💼 Sponsored by MarginKeepers Concentrate on the science, leave the accounting to us! We have in-depth knowledge of the Applied Behavior Analysis field. Check them out: https://3piesquared.com/business-affiliate/MarginKeepers

For those starting an ABA practice or looking to ensure everything is in place for their established business, our free start-up list can provide essential guidance. You can download it at https://3piesquared.com/productDetails/the_aba_business_start_up_list.

Additionally, we discuss how being part of a supportive community, like the ABA Business Leaders Membership, can help business owners and professionals gain exclusive resources and insights to navigate the complexities of the ABA field. Learn more about joining at https://3piesquared.com/productDetails/aba_business_leaders.

It’s a practical, down-to-earth conversation full of lessons learned and advice every ABA business owner should hear — whether you’re just starting out or getting ready to grow.

Key Takeaways

• Get your licenses in order. Many ABA businesses need multiple permits depending on their services and state. Don’t skip this step — it can save you big headaches later.
• Check ownership laws. States like New York (and soon Illinois) require practices to be owned by licensed professionals. Always confirm with an advisor before registering your business.
• Pick a smart name. Your business name and professional email setup can shape first impressions and help you stand out.
• Use credit cards wisely. When insurance payments lag, a business credit card can help you smooth out cash flow.
• Plan for growth. As your business expands, your systems, policies, and even your insurance coverage need to evolve too.
• Document your changes. Keeping notes on what’s working and what’s not makes it easier to delegate and improve operations as you grow.

Sponsored by Live Oak Bank

This episode is sponsored by Live Oak Bank — the go-to financial partner for ABA providers. Live Oak offers flexible lending and specialized healthcare financing to help your business grow responsibly.

👉 Learn more here: https://3piesquared.com/business-affiliate/live-oak-bank

Resources & Links

📋 The Essential List for a Successful Business Your checklist for building a strong ABA foundation: 👉 https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24

🎧 ABA Business Leaders Podcast CEUs Earn CEUs while you learn:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

💼 ABA Business Readiness Assessment Find out if your ABA business is ready to scale:

👉 https://3piesquared.com/aba-business-readiness-assessment

💡 ABA Billing Tips Simple tips to keep your cash flow strong:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

🗓 Book a Consultation with Stephen Smith Get expert advice for your ABA business:

👉 https://3piesquared.com/stephen-booking-page

Want to Get in Touch?

Have a question for Stephen and April? Call the ABA Business Leaders Hotline at (737) 330-1432 — they’d love to hear from you!

Jennifer brings her decades of experience to the table and shares her inspiring journey from nanny to business owner, guided by a deep, personal mission to empower children and families. Together, they explore the power of collaboration between business and clinical leaders, and why mutual trust, clear roles, and a commitment to outcomes are the pillars of an ethical ABA practice.

What you’ll learn:

• The ethics and effectiveness of non-BCBA-owned clinics

• How business owners and clinical directors can work in harmony

• Building systems that prioritize staff training and child outcomes

• Real-world strategies for balancing sustainability and clinical care

🎯 Starting a practice, not sure where to start? Want to make sure you have everything needed for your established practice? Download our free start-up list here.

📘 Explore membership options with 3 Pie Squared and access exclusive resources for ABA business leaders, including the ABA Business Leaders Membership, featuring 34 CEUs, webinars, expert panels, and a network of practice owners. Click here.

Meet Our Guest: Jennifer Helten is the owner and founder of Unique Pathways. Her path into ABA began unexpectedly—but her purpose was always clear. After experiencing personal loss as a child and discovering the power of advocacy through grief, Jennifer has spent over 20 years championing children and their families. Unique Pathways is her commitment in action: a place where kids are met at their level, given a voice, and supported every step of the way.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

In this episode of the ABA Business Leaders Podcast, hosts April and Stephen Smith explore one of the most important parts of growing a healthy ABA business: the people you bring into it. They dig into hiring, leadership, mentorship, and the communication habits that help an ABA therapy organization run smoothly over the long term.

Whether you're in the early stages of building your ABA team or preparing to step back from daily operations, this episode gives you a clearer picture of how strong relationships and intentional hiring can shape the future of your business.

Key Takeaways

Hiring Should Push You Outside Your Comfort Zone

April opens up about how ego sometimes gets in the way of the hiring process. ABA business owners often avoid hiring someone who might outperform them, but growth happens when you surround yourself with people who strengthen your weaknesses. She uses a “mom friend” analogy to show the value of having support from people at different stages of the journey.

Different Thinkers Make Better ABA Teams

Stephen and April talk about the importance of hiring people who think differently. When you intentionally build a diverse team, you bring in new ideas, new angles, and more well-rounded decision-making. For ABA organizations trying to grow sustainably, these differences lead to stronger outcomes for both staff and clients.

Your Values Should Guide Every Hiring Decision

Stephen emphasizes that hiring becomes much harder when you don’t have a clear vision for your ABA business. Your long-term goals should show up in your job postings, interview questions, and onboarding. When your values are clear, you attract the right people from the start.

Onboarding Is a Two-Way Learning Experience

Onboarding isn’t just training. It’s a chance for both sides to learn whether the role, the expectations, and the culture are a good match. April and Stephen highlight how the early stages of onboarding help set the tone for communication, mentorship, and long-term success in your ABA therapy practice.

A Strong Culture Comes From Honest Conversation

You can only spend so much time shaping culture, but fostering open communication is one of the most powerful tools you have. When your team feels comfortable discussing challenges, asking questions, and offering feedback, you start building relationships that last and support stronger outcomes across your ABA therapy organization.

📞 Have a question for Stephen and April?

Call the ABA Business Leaders Hotline: (737) 330-1432

📚 Resources & Links

🧾 Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24

💼 Book a consultation with Stephen: https://3piesquared.com/stephen-booking-page

🧠 ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment

💳 ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips

🎧 ABA Business Leaders Podcast CEUs:

https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

In this Back to Basics episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith unpack what it really takes to grow an ABA business without burning yourself out in the process.

From breaking inefficient systems before they break you to understanding your true capacity as a leader, this episode focuses on the practical, behind-the-scenes work that makes sustainable growth possible. If scaling your ABA business feels overwhelming, this conversation gives you a roadmap for doing it with intention and clarity.

Key Takeaways

Systems Are the Foundation of Success

April and Stephen remind listeners that growth isn’t about working harder — it is about building systems that work even when things get tough. If your business has solid processes in place, you’re already ahead. Without systems, every challenge feels like an emergency. With them, you can scale with confidence and clarity.

Grow With Intention by Knowing the “Why"

Important requirements like CPR training or employee handbooks are often overlooked when you’re growing fast. April emphasizes the importance of understanding the “why” behind these systems, not just ticking boxes. When you know why each piece matters, your growth becomes purposeful and much more stable.

Build a Business That Can Survive Without You

If you want to sell your ABA business someday, or even simply step back, it must be able to grow without you constantly pushing it forward. Stephen talks about how vital it is to build a company structure that can function independently. Long-term sustainability depends on replacing heroics with systems.

From understanding your limits to building a business that can thrive without you, this conversation is a must-listen for any ABA entrepreneur preparing for the next phase.

This episode is sponsored by Live Oak Bank. Live Oak offers specialized loan solutions tailored to the unique needs of ABA businesses. As America’s premier SBA lender, they’ve helped thousands of small businesses secure financing for acquisitions, real estate, construction, expansion, and partner buyouts. Their team works with you to craft financial solutions that align with your business goals.

📞 Have a question for Stephen and April? Call the ABA Business Leaders Hotline: (737) 330-1432

📚 Resources & Links:

🏦 Live Oak Affiliate Link: https://3piesquared.com/business-affiliate/live-oak-bank

🧾 Business Essentials List: https://www.3piesquared.com/blog/the-essential-list-for-a-successful-business_24

💼 Schedule a consultation with Stephen: https://3piesquared.com/stephen-booking-page 🧠 ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment

💳 ABA Billing Tips Guide: https://3piesquared.com/productDetails/ABA_Billing_Tips

🎧 ABA Business Leaders Podcast CEUs: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

In this special AMA (Ask Me Anything) episode, Stephen and April take questions straight from the ABA Business Leaders community, diving into the real challenges and conversations that matter most to ABA practice owners and leaders. From navigating profit margins in Medicaid services to helping young adults transition into meaningful adult programs, no topic is off-limits.

The discussion also unpacks the role of private equity in ABA, the constant balance between structure and flexibility in team management, and how leaders can build transparency and trust through strong communication. Whether you’re a growing ABA business owner or a seasoned leader, this episode is full of practical wisdom, thought-provoking insights, and honest reflections about the evolving ABA landscape.

✨ Episode Highlights

• Structure vs. Flexibility – Stephen and April share how clear communication and regular check-ins help teams thrive without the need for micromanagement.

• What’s an Ethical Profit Margin? – Medicaid funding is a sensitive subject. The hosts discuss how ethics and service quality go hand-in-hand when it comes to profit margins.

• Supporting Young Adults – Many families struggle with the transition from ABA to adult services. Stephen and April explore what meaningful adult services can and should look like.

• Private Equity in ABA – A hot-button issue in the field, the conversation unpacks both opportunities and risks when private equity enters the ABA space.

• When Admin Support Really Helps – Before you hire for admin tasks, ask the right questions. The team discusses how staff input and smart automation can make all the difference.

🔑 Key Takeaways

• Communication and transparency are non-negotiable.

• Align policies with values, not just compliance.

• Ethical profit means delivering quality, sustainable care.

• Supporting staff with the right tools builds morale and retention.

• Automation and feedback loops can prevent burnout.

📌 Resources from This Episode

• ✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment

• ✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page

• ✅ CEUs for ABA Business Leaders – Earn CEUs while strengthening your business: https://3piesquared.com/ceu

• ✅ ABA Start-Up Checklist – Free resource to launch your practice the right way: https://3piesquared.com/aba-checklist

• ✅ ABA Billing Tips – Streamline your billing process and avoid common pitfalls: https://3piesquared.com/billing-tips

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends ✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field ✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Whether you’re in the early stages of planning your practice or already managing a growing team, this episode delivers practical insights about balance, planning, and the mindset shifts that fuel long-term success.

And a big thank you to our sponsor, SILNA – supporting ABA providers with the tools and advocacy needed to strengthen the field.

👉 Learn more here: https://3piesquared.com/business-affiliate/SILNA

📞 Want to get in touch via our new hotline? Give us a call at (737) 330-1432!

🔑 Key Takeaways

• Taking intentional time off is crucial for entrepreneurs.

• Building a strong team creates better work-life balance.

• Effective communication is the foundation of team success.

• Planning ahead makes extended time off possible.

• A new podcast series will focus on startup advice and resources.

• Marketing your ABA business is essential for attracting clients.

• You don’t need to know everything before you start.

• Business plans matter—but they don’t have to be perfect.

• Success doesn’t mean working 24/7.

• Curiosity and continuous learning drive growth.

📚 Resources & Links

Looking for ways to strengthen your ABA business? Check out these resources:

👉 Earn CEUs while listening to the podcast: https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

👉 Wondering how to start an ABA business or how to know if your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment

👉 Need practical tips to keep your ABA billing on track? Download the quick guide here: https://3piesquared.com/productDetails/ABA_Billing_Tips

👉 Partner with SILNA to support and advocate for the ABA field: https://3piesquared.com/business-affiliate/SILNA

In this episode of the ABA Business Leaders Podcast, hosts Stephen and April Smith discuss the launch of a new hotline ((737) 330-1432) for listeners to ask questions about running ABA practices. They dive into the most common concerns facing ABA business owners, including insurance claims, rate negotiation, cancellation policies, and the challenges of scheduling and hiring staff.

Throughout the conversation, Stephen and April emphasize the importance of curiosity, clear communication, and structured onboarding to ensure high-quality services and sustainable business practices in the ABA field.

Takeaways from this episode:

• Curiosity is valued in the ABA community—no question is too small or silly.

• Launching a hotline provides real-time guidance for practice owners.

• Insurance claims are often denied due to simple errors—attention to detail is critical.

• Understanding your minimum acceptable rates and negotiating contracts protects your business.

• Cancellation policies should be communicated clearly and enforced consistently.

• Scheduling challenges are common but solvable with operational planning.

• Hiring should focus on cultural fit and values alignment.

• Rigorous onboarding ensures staff are prepared to provide quality care.

• Collaboration and transparent communication improve overall service quality.

Sponsored by MarginKeepers: This episode is brought to you by MarginKeepers, a team dedicated to helping ABA practices maintain financial clarity, streamline operations, and grow sustainably.

Resources & Links:

• Stay ahead with practical insights through the ABA Business Leaders Podcast CEUs: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs

• Wondering how to start an ABA business or how to know your ABA business is ready to scale? Take the free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

• Looking for straightforward ABA billing tips to keep your cash flow healthy? Grab the quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

• Ready to streamline your practice finances and simplify your operations? Check out MarginKeepers here: 👉 https://3piesquared.com/business-affiliate/MarginKeepers

• Want to get in touch via our new hotline? Give us a call on: (737) 330-1432!

Episode Highlights:

Stephen and April, with their deep roots in ABA business, dive into an enlightening conversation with JJ Carolan, the visionary behind Catalyst Copy House. This episode peels back the layers on the significance of authentic and compelling copywriting within the ABA sector, particularly for businesses focused on services for children with autism.

Crafting Connection through Copy: JJ shares the ethos of Catalyst Copy House, emphasizing the importance of personality-driven and ethical copy that forges genuine connections with audiences. She explains how eliminating the "sleaze and ick" from marketing narratives can transform how ABA businesses communicate their value, making their services more relatable and trustworthy to the families they aim to serve.

Beyond Selling - Serving with Words: Stephen brings to light a crucial perspective on how BCBAs and ABA professionals are not just selling services; they're offering support and solutions that can significantly improve the quality of life for children with autism and their families. He discusses the fine balance between promoting services and advocating for the autism community through empathetic and knowledgeable copy.

April's Insight on Audience Engagement: April discusses the importance of understanding your audience deeply. She emphasizes that effective copywriting in the ABA space must speak directly to the concerns, aspirations, and day-to-day realities of families navigating autism services. It's about creating content that feels right and resonates on a personal level.

JJ's Tips for Authentic Brand Representation: JJ offers actionable advice for ABA businesses looking to refine their messaging. She stresses the importance of diving deep into the brand's personality, ensuring that every piece of copy reflects the authentic self of the business. From website content to email sequences, JJ underscores the need for consistency in voice and the power of storytelling in building a brand that inspires change.

Conclusion: This episode not only sheds light on the art of copywriting in the ABA business landscape but also serves as a clarion call for professionals in the field to embrace authenticity in their marketing efforts. With Stephen and April's insightful hosting and JJ's expert guidance, listeners are equipped with the knowledge to create copy that not only sells but also serves a greater purpose in the autism community.

Watch the Full Episode: Don't miss out on the valuable insights shared in this episode. Click the button below to watch the full discussion and learn how to elevate your ABA business with copy that truly connects.

Episode Summary In this candid conversation, Stephen and April sit down with Chris and Meghan to unpack one of the most pressing issues in the ABA industry: owner burnout. They explore the emotional, financial, and operational pressures that come with running an ABA business, from payment delays to the constant weight of financial responsibility. The discussion highlights strategies that help business owners not only survive but thrive, including leadership development, financial literacy, and peer collaboration.

Sponsored by SILNA This episode is brought to you by SILNA Health, the ABA practice management solution designed to help business owners reduce stress, stay organized, and focus on what matters most: delivering exceptional care.

Key Takeaways

• Burnout is real — ABA business owners face unique stressors that can affect both their well-being and their company’s success.

• The financial burden is heavy — understanding your numbers is non-negotiable.

• People over profit — building a healthy culture can relieve pressure and improve outcomes.

• Hire intentionally — the right leadership team can dramatically reduce owner workload.

• Know your metrics — financial literacy is as important as clinical expertise.

• Payment delays happen — a solid financial plan helps you weather the gaps.

• Distribute responsibility — leadership is not a solo act.

• Lean on peers — support and collaboration make the journey more sustainable.

• Plan for the tough times — strategic preparation reduces stress when challenges hit.

Why You Should Listen If you are an ABA business owner feeling the weight of responsibility, or you want to avoid reaching burnout, this episode offers practical strategies, real-world insights, and a reminder that you are not alone.

Resources & Links from this Episode ✅ Claim your extended trial of Silna Health: https://3piesquared.com/business-affiliate/silna

✅ Take the free ABA Business Readiness Assessment: https://3piesquared.com/aba-business-readiness-assessment

✅ Book a call with Stephen for honest, personalized guidance: https://3piesquared.com/stephen-booking-page

Let’s stop the guessing, and start building something sustainable, efficient, and aligned with your values.

In this follow-up episode, April and Stephen sit down once again with Maria and Caitlyn from ABYay! to continue the conversation on what it takes to lead, support, and grow successful ABA teams.

This time, they explore the nitty-gritty of treatment plans, report writing, and building sustainable caseloads for BCBAs and supervisors. From clear documentation to curiosity-led feedback, Maria and Caitlyn offer a behind-the-scenes look at the systems and mindset that keep their staff supported and clients progressing.

🔍 Inside the Episode:

📝 Templates are training tools: Caitlyn shares how structured report templates and rubrics help RBTs and new staff understand treatment plans—without overcomplicating them.

🔁 Frequent check-ins matter: Supervisors often feel overwhelmed at first. Caitlyn and Maria emphasize that regular touchpoints and open conversations about workload are key.

📋 Training that actually works: April and Stephen dig into how ABYay! makes sure technicians understand treatment plans before stepping into the field. Caitlyn explains their hands-on approach to onboarding and training—it’s all about readiness, not just compliance.

⚖️ What is a "manageable" caseload? Maria shares that the average BCBA caseload at ABYay! is six. Some carry more if they can handle it ethically, but the emphasis is always on feedback, reflection, and customization.

🧠 Building reflective supervisors: Supporting supervisors means more than just telling them what’s right or wrong. Maria talks about using curiosity and self-awareness as tools for long-term professional growth.

👥 One tech per full-time case: Caitlyn explains why ABYay! assigns a single technician to 35–40 hour cases. This consistency supports stronger relationships and better outcomes for kids—and it makes supervision smoother too.

💡 Bottom line: There’s no one-size-fits-all for caseloads or staffing. But the common thread? Intentionality. This episode is a must-listen for ABA leaders who want to build not just teams, but ecosystems of support.

💼 This Episode is Sponsored by MarginKeepers

Because managing people and your numbers shouldn't feel impossible.

📌 Free Resources from MarginKeepers:

📥 10 Essential Accounting Tips for Established ABA Owners → Email them with this subject line to get practical, jargon-free advice you’ll actually use.

📄 Tax Compliance Flyer → Download for free and stay ahead of issues that affect pay, compliance, and peace of mind.

📊 ABA Chart of Accounts → Request it via email to start tracking the right numbers in the right way.

https://3piesquared.com/ — MarginKeepers has built resources for practices like yours:

• 10 Essential Accounting Tips for Established ABA Owners: Request them (email with this subject line). Practical. Actionable. No jargon.

• Tax Compliance Flyer: Available for free. Because you deserve peace of mind—and your staff deserves consistency.

• Request your free Chart of Accounts by emailing MarginKeepers.

Sponsored by MarginKeepers

In this two-part episode, April and Stephen sit down with Maria and Caitlyn—two key leaders at ABYay!—for a grounded, practical discussion on how to truly support the people working within your ABA business. From building trust through frequent check-ins to revamping training based on staff feedback, this conversation is a must-listen for anyone managing teams in behavior analysis.

Together, they share how ABYay! is doing things differently: fostering collaboration, empowering supervisors, and intentionally building a culture where everyone feels heard, connected, and supported.

🔍 Inside the Episode:

🗓 9:53 – “Little and often.” Why frequent check-ins with BCBAs and supervisors are better than the once-every-six-months approach

🏠 15:17 – In-home services challenges: when support falls through the cracks, learners suffer. April shares how this shows up in the field

🤝 18:35 – Caitlyn on creating a culture of connection through individual check-ins and bi-weekly supervisor meetings

🌍 19:33 – April shares why diversity of thought and background among BCBAs strengthens your problem-solving

🧘‍♀️ 23:58 – Maria’s people-first philosophy: why work-life balance and staff comfort build trust—and a stronger business

📚 30:54 – Caitlyn explains how ABYay! built training systems based on staff input, not just clinical norms

https://3piesquared.com/ MarginKeepers has built resources for practices like yours:

• 10 Essential Accounting Tips for Established ABA Owners: Request them (email with this subject line). Practical. Actionable. No jargon.

• Tax Compliance Flyer: Available for free. Because you deserve peace of mind—and your staff deserves consistency.

• Request your free Chart of Accounts by emailing MarginKeepers

👉 Visit 3piesquared.com to request these free tools and start making finance one less thing to worry about.

🎧 Whether you're running a small team or a large organization, this episode will give you real, replicable strategies for building an ABA company that puts people first—and thrives because of it.

In this fun but revealing episode of the ABA Business Leaders Podcast, April hosts a powerhouse panel of ABA business owners—Chris, Jennifer, Mallory, Robin, and Alecia—for a special “Would You Rather?” edition. The game might be light-hearted, but the insights are anything but. From delegation and burnout to payroll panic and exit strategies, this group doesn’t hold back.

With decades of combined experience and plenty of real talk, the panel shares the hard decisions ABA leaders face every day—and how to move through them with clarity, care, and courage.

🔍 Inside the Episode:

🤹 Robin reflects on trying to do it all: The trap of trying to juggle motherhood and business without support

📞 Chris offers practical advice: Why every ABA business should start with a virtual number (and never use your personal one!)

📈 Mallory and Chris weigh the risk: Fast growth vs. slow and steady—what’s sustainable when you’re managing waitlists and scaling staff?

💰 Mallory draws a line in the sand: Making payroll should always be your #1 priority

🔄 Jennifer chooses insurance fights over staff turnover: Why consistency matters more than convenience

🍼 Alecia and April talk legacy: Sell and sabbatical, or evolve and stay in the work? What does growth really look like for a founder?

😂 Chris jokes about the emotional rollercoaster of ownership: “Monday through Friday, I’m ready to sell. Saturday, I’m in love with my business again.”

💡 Whether you're building your team, growing your caseload, or just wondering if you're doing it right, this episode is packed with candid advice from people who’ve been in your shoes.

📌 Resources Mentioned:

✅ Silna Health – Never lose time to benefit checks again. Claim your extended free trial here: https://3piesquared.com/business-affiliate/silna

✅ ABA Business Readiness Assessment – See where your business stands: https://3piesquared.com/aba-business-readiness-assessment

✅ Book a Consult with Stephen – Honest guidance from someone who gets it: https://3piesquared.com/stephen-booking-page

🎧 Tune in and find comfort in the chaos—because you’re not doing this alone.

Access our complimentary BCBA Business Start-Up Guide here https://3piesquared.com/productDetails/the_aba_business_start_up_list

If you need audit prep support we can help! Click here for more info

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here: 👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment: 👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here: 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice ✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

Every week, your hosts April and Stephen Smith bring you actionable insights, news, and real-world advice to help you navigate the challenges and celebrate the wins of starting and running your own ABA practice.

🗓️ Live Every Monday: We stream this podcast live in our exclusive Facebook group, where members can interact, ask questions, and share their own experiences. 🎧 New Episode Every Tuesday: We release the recorded episode on all major podcast platforms so you can catch up anytime.

What to Expect Each Week:

✅ The latest news and real-time updates impacting ABA practice owners—legislation, funding, best practices, and trends

✅ Tips, resources, and real-world guidance on launching, managing, and scaling your practice

✅ Stories and experiences from our own journey, and from other professionals in the field

✅ Interactive Q&A from our Facebook group members

Whether you’re dreaming of starting your own practice, just getting off the ground, or looking to take your ABA business to the next level, April and Stephen are here to help you every step of the way.

👉 Join the Conversation: Be part of our supportive Facebook community and get involved in the live episodes. Your questions, comments, and stories are what make this podcast thrive!

____________________________________________________________________________________

If you’re ready to build a strong foundation for your ABA practice, don’t miss my ABA Business Leaders Podcast CEUs here:

👉 https://3piesquared.com/productDetails/ABA_Business_Leaders_Podcast_CEUs It’s a great way to stay ahead with practical insights.

Wondering how to start an ABA business or how to know your ABA business is ready to scale? Check out my free ABA Business Readiness Assessment:

👉 https://3piesquared.com/aba-business-readiness-assessment

And if you’re looking for straightforward ABA billing tips to keep your cash flow healthy, grab my quick guide here:

👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

Let’s get your business on track—one step at a time.

💼 Sign up for the CPABA Conference and use code SMITH2024 for 10% off: https://behaviorlive.com/conferences/CPABA

🔍 Starting your ABA practice? Download our free startup checklist here: https://3piesquared.com/productDetails/the_aba_business_start_up_list

#ABA #CPABAConference #Collaboration #EthicalABA #3PieSquared #ABAPracticeManagement

#BCBA #ABA #business #consulting #RBT

Here are the links that we discuss in this podcast:

https://www.bacb.com/wp-content/uploads/2020/05/BACB_November2018_Newsletter-200826.pdf?fbclid=IwAR130MrfjBOUmnS2Lsy83W_-SmepheX1TXvcgMohS48jwM3yZovPlMt_qnQ

And

https://www.irs.gov/businesses/small-businesses-self-employed/independent-contractor-self-employed-or-employee

In this episode of 3 Pie Squared - ABA Business Leaders, we dive deep into the power of local outreach and ethical marketing for ABA practices. Marketing expert Matt Harrington, founder of ABA Digital Marketing, joins us to share actionable strategies for ABA business owners to build meaningful referral networks, enhance community connections, and stand out from corporate competitors.

Matt explains why traditional marketing tactics—like dropping off donuts—fall short and how to create lasting relationships with pediatricians, speech therapists, and community partners. He also covers Google Business Profiles, online presence, and ethical ways to generate referrals to ensure your practice gets noticed.

If you're an ABA business owner looking to strengthen your local outreach efforts, this episode is packed with valuable insights to help you grow your practice the right way.

🔹 Starting a practice or want to optimize your current one? Download our free ABA Business Start-Up Checklist here. 🔹 Looking for expert resources and networking opportunities? Explore the ABA Business Leaders Membership with 3 Pie Squared here.

In this episode of the ABA Business Leaders Podcast, April and Stephen are joined by Jeff Morelli, CEO of Silna Health, a company purpose-built for the complexities of billing for ABA services. If you’ve ever felt overwhelmed by prior authorizations, eligibility checks, or constant insurance back-and-forth, this is the episode for you.

They break down how Silna’s Care Readiness Platform is streamlining front-end revenue cycle management—so ABA practice owners can stop chasing paperwork and start scaling with confidence. Whether you're figuring out how to start an ABA business, or already wondering how to know your ABA business is ready to scale, this episode offers both clarity and actionable insight.

Inside the episode:

• The truth about denied claims and the hidden cost of poor insurance workflows
• How Silna Health simplifies and automates your most frustrating admin tasks
• Practical tools for reducing burnout and improving your ABA billing systems
• Why having the right support matters more than ever in today’s ABA landscape

🔗 Resources:

✅ Free ABA Business Readiness Assessment Understand exactly where your business stands—and what steps come next 👉 https://3piesquared.com/aba-business-readiness-assessment

✅ ABA Billing Tips Get ahead of claim denials and streamline your cash flow 👉 https://3piesquared.com/productDetails/ABA_Billing_Tips

✅ Book a Free Consult with Stephen Need support? Get experienced, honest advice for your ABA practice 👉 https://3piesquared.com/stephen-booking-page

✅ ABA Start-Up Checklist The ultimate resource for launching your ABA business with confidence 👉 https://3piesquared.com/productDetails/the_aba_business_start_up_list

We also explore the challenges faced by ABA providers, including compliance, rate negotiations, and maintaining high-quality services amid operational constraints. For those starting or managing an ABA practice, Alexandra offers actionable advice on how to build sustainable, ethical practices that truly empower both staff and clients.

Guess what! We are offering FREE RBT training for the month of December for those who sign up at our new training platform! Check it out here- https://3piesquared.com/productDetails/ABA_Business_Leaders_Training_Program

Become a member click the link - https://3piesquared.com/productDetails/35