<![CDATA[CX Accelerator Show]]>The CX Accelerator Show is dedicated to the growth and development of customer experience professionals at every stage of their career journey. Through candid conversations, practical insights, and stories from leaders across the industry, we explore what it takes to build meaningful careers, lead with impact, and elevate the future of CX. Whether you're breaking into the field or leading enterprise transformation, this podcast is for you! 

]]>https://www.cxaccelerator.com/Riverside.fm (https://riverside.com)Thu, 28 May 2026 05:03:35 GMTFri, 08 May 2026 20:38:40 GMT60CX Accelerator<p>The CX Accelerator Show is dedicated to the growth and development of customer experience professionals at every stage of their career journey. Through candid conversations, practical insights, and stories from leaders across the industry, we explore what it takes to build meaningful careers, lead with impact, and elevate the future of CX. Whether you're breaking into the field or leading enterprise transformation, this podcast is for you! </p>episodicCX Acceleratorumpirerob@gmail.comno<![CDATA[From Imposter to Influencer: How CX Leaders Find Their Voice]]>This episode explores the journey of stepping into the spotlight in the CX industry, overcoming imposter syndrome, and building confidence through public speaking. Guests share personal stories, practical tips, and encouragement for professionals eager to share their insights and grow their influence.

Resources

CX Accelerator Community - https://cxaccelerator.com

Toastmasters International - https://www.toastmasters.org

Enterprise Connect Conference - https://www.enterpriseconnect.com

Black Rifle Coffee Company - https://www.blackriflecoffee.com

Guest links

LinkedIn - https://linkedin.com/in/beth

]]>d6b08ef9-934a-49ca-9031-c326f20d5fc1Thu, 21 May 2026 11:38:41 GMT<p>This episode explores the journey of stepping into the spotlight in the CX industry, overcoming imposter syndrome, and building confidence through public speaking. Guests share personal stories, practical tips, and encouragement for professionals eager to share their insights and grow their influence.</p><p></p><p>Resources</p><p>CX Accelerator Community - <a rel="noopener noreferrer nofollow" href="https://cxaccelerator.com" target="_blank">https://cxaccelerator.com</a></p><p>Toastmasters International - <a rel="noopener noreferrer nofollow" href="https://www.toastmasters.org" target="_blank">https://www.toastmasters.org</a></p><p>Enterprise Connect Conference - <a rel="noopener noreferrer nofollow" href="https://www.enterpriseconnect.com" target="_blank">https://www.enterpriseconnect.com</a></p><p>Black Rifle Coffee Company - <a rel="noopener noreferrer nofollow" href="https://www.blackriflecoffee.com" target="_blank">https://www.blackriflecoffee.com</a></p><p></p><p>Guest links</p><p>LinkedIn - <a rel="noopener noreferrer nofollow" href="https://linkedin.com/in/beth" target="_blank">https://linkedin.com/in/beth</a></p><p></p><p></p>no00:28:5512From Imposter to Influencer: How CX Leaders Find Their Voicefull<![CDATA[Building Trust and Community in CX]]>This episode explores the importance of community, trust, and authentic leadership in the evolving landscape of customer experience (CX). Leaders share practical strategies for fostering psychological safety, managing burnout, and building meaningful connections in remote and hybrid work environments.


This week's guests include: Rob Dwyer & Luke Jamieson

Resources:

Radical Candor by Kim Scott - https://www.amazon.com/Radical-Candor-Revolutionize-Relationships-Communicate/dp/1250103509 

Collective Genius by The Table Group - https://www.amazon.com/Collective-Genius-Unlocking-Group-Intelligence/dp/1119546994 

CX Accelerator Community - https://cxaccelerator.com/ 

Rob Dwyer - LinkedIn - https://www.linkedin.com/in/robdwyer/

Luke Jamieson - LinkedIn - https://www.linkedin.com/in/luke-jamieson/ 

Erica Marois - LinkedIn - https://www.linkedin.com/in/ericamarois/ 

Nate Brown - LinkedIn - https://www.linkedin.com/in/cxaccelerator/

]]>8cdc66ae-d4fa-4884-90eb-2bbe73fa5e3dFri, 08 May 2026 20:46:40 GMT<p>This episode explores the importance of community, trust, and authentic leadership in the evolving landscape of customer experience (CX). Leaders share practical strategies for fostering psychological safety, managing burnout, and building meaningful connections in remote and hybrid work environments.</p><p><br />This week's guests include: Rob Dwyer &amp; Luke Jamieson</p><p></p><p>Resources:</p><p></p><p>Radical Candor by Kim Scott - <a rel="noopener noreferrer nofollow" href="https://www.amazon.com/Radical-Candor-Revolutionize-Relationships-Communicate/dp/1250103509" target="_blank">https://www.amazon.com/Radical-Candor-Revolutionize-Relationships-Communicate/dp/1250103509</a> </p><p>Collective Genius by The Table Group - <a rel="noopener noreferrer nofollow" href="https://www.amazon.com/Collective-Genius-Unlocking-Group-Intelligence/dp/1119546994" target="_blank">https://www.amazon.com/Collective-Genius-Unlocking-Group-Intelligence/dp/1119546994</a> </p><p>CX Accelerator Community - <a rel="noopener noreferrer nofollow" href="https://cxaccelerator.com/" target="_blank">https://cxaccelerator.com/</a> </p><p>Rob Dwyer - LinkedIn - <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/robdwyer/" target="_blank">https://www.linkedin.com/in/robdwyer/</a></p><p>Luke Jamieson - LinkedIn - <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/luke-jamieson/" target="_blank">https://www.linkedin.com/in/luke-jamieson/</a> </p><p>Erica Marois - LinkedIn - <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/ericamarois/" target="_blank">https://www.linkedin.com/in/ericamarois/</a> </p><p>Nate Brown - LinkedIn - <a rel="noopener noreferrer nofollow" href="https://www.linkedin.com/in/cxaccelerator/" target="_blank">https://www.linkedin.com/in/cxaccelerator/</a></p>no00:35:4511Building Trust and Community in CXfull